Interface design for a modern software ticketing system

Proceedings of the Annual Southeast Conference

Volumn , Issue , 2004, Pages 122-127

  Xie, Minhui ^a   Tomlinson, Mark ^a   Bodenheimer, Bobby ^a  

^a VANDERBILT UNIVERSITY   (United States)

Author keywords

Trouble ticketing; User interface design; XUL

Indexed keywords

AFFORDANCES; CLIENT INTERFACE; CURRENT SYSTEM; EXPERT EVALUATION; HELPDESK; INTERFACE DESIGNS; TICKETING SYSTEMS; USER INTERFACE DESIGNS; USER-CENTRIC;

DESIGN;

USER INTERFACES;

EID: 77953119146     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/986537.986566     Document Type: Conference Paper

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