메뉴 건너뛰기




Volumn 26, Issue 1, 2010, Pages 493-524

Internet banking and customers' acceptance in Jordan: The unified model's perspective

Author keywords

Individual differences; Instrument validation; Internet banking; Technology adoption; Unified theory of acceptance and use of technology (UTAUT)

Indexed keywords

SALES;

EID: 77953077914     PISSN: 15293181     EISSN: None     Source Type: Journal    
DOI: 10.17705/1cais.02623     Document Type: Article
Times cited : (147)

References (116)
  • 1
    • 73449130923 scopus 로고    scopus 로고
    • Self-Efficacy and End User Satisfaction: The Impact of Social Influence
    • Washington DC,
    • AbuShanab, E., et al. (2003) "Self-Efficacy and End User Satisfaction: The Impact of Social Influence," 2003 Proceedings of the Decision Sciences Institute Conference, Washington DC, pp. 1-6.
    • (2003) 2003 Proceedings of The Decision Sciences Institute Conference , pp. 1-6
    • Abushanab, E.1
  • 2
    • 0033459893 scopus 로고    scopus 로고
    • Are Individual Differences Germane to the Acceptance of New Information Technology?
    • Agarwal, R., and J. Prasad (1999) "Are Individual Differences Germane to the Acceptance of New Information Technology?" Decision Sciences (30)2, pp. 361-391.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 361-391
    • Agarwal, R.1    Prasad, J.2
  • 4
    • 0035999319 scopus 로고    scopus 로고
    • Perceived Behavioral Control, Self-Efficacy, Locus of Control, and the Theory of Planned Behavior
    • Ajzen, I. (2002) "Perceived Behavioral Control, Self-Efficacy, Locus of Control, and the Theory of Planned Behavior," Journal of Applied Social Psychology (32)4, pp. 665-683.
    • (2002) Journal of Applied Social Psychology , vol.32 , Issue.4 , pp. 665-683
    • Ajzen, I.1
  • 5
    • 33751342045 scopus 로고    scopus 로고
    • An Exploratory Analysis of Culture, Perceived Ease of Use, Perceived Usefulness, and Internet Acceptance: The Case of Jordan
    • Akour, I., et al. (2005) "An Exploratory Analysis of Culture, Perceived Ease of Use, Perceived Usefulness, and Internet Acceptance: The Case of Jordan," Journal of Internet Commerce (5)3, pp. 83-108.
    • (2005) Journal of Internet Commerce , vol.5 , Issue.3 , pp. 83-108
    • Akour, I.1
  • 6
    • 36049012427 scopus 로고    scopus 로고
    • Information Technology (IT) in Saudi Arabia: Culture and the Acceptance and Use of IT
    • Al-Gahtani, S.S., G.S. Hubona, and J. Wang (2007) "Information Technology (IT) in Saudi Arabia: Culture and the Acceptance and Use of IT," Information & Management (44), pp. 681-691.
    • (2007) Information & Management , vol.44 , pp. 681-691
    • Al-Gahtani, S.S.1    Hubona, G.S.2    Wang, J.3
  • 7
    • 41649087939 scopus 로고    scopus 로고
    • Toward a Model for the Acceptance of Internet Banking in Developing Countries
    • Al Sukkar, A.A., and H. Hasan (2005) "Toward a Model for the Acceptance of Internet Banking in Developing Countries," Information Technology for Development (11)4, pp. 381-398.
    • (2005) Information Technology for Development , vol.11 , Issue.4 , pp. 381-398
    • Al, S.A.A.1    Hasan, H.2
  • 8
    • 58849099174 scopus 로고    scopus 로고
    • The Role of Consumer Innovativeness and Perceived Risk in Online Banking Usage
    • Aldas-Manzano, J., et al. (2009) "The Role of Consumer Innovativeness and Perceived Risk in Online Banking Usage," International Journal of Bank Marketing (27)1, pp. 53-75.
    • (2009) International Journal of Bank Marketing , vol.27 , Issue.1 , pp. 53-75
    • Aldas-Manzano, J.1
  • 9
    • 77953078090 scopus 로고    scopus 로고
    • An Empirical Investigation on Consumer Acceptance of Internet Banking in an Islamic Bank
    • Amin, H. (2007) "An Empirical Investigation on Consumer Acceptance of Internet Banking in an Islamic Bank," Labuan Bulletin of International Business and Finance (5), pp. 41-65.
    • (2007) Labuan Bulletin of International Business and Finance , vol.5 , pp. 41-65
    • Amin, H.1
  • 10
    • 0035753278 scopus 로고    scopus 로고
    • Efficacy of the Theory of Planned Behavior: A Meta-Analytic Review
    • Armitage, C.J., and M. Conner (2001) "Efficacy of the Theory of Planned Behavior: A Meta-Analytic Review," British Journal of Social Psychology (40)4, pp. 471-499.
    • (2001) British Journal of Social Psychology , vol.40 , Issue.4 , pp. 471-499
    • Armitage, C.J.1    Conner, M.2
  • 11
    • 73449131254 scopus 로고    scopus 로고
    • Internet Banking in Emergency Markets: The Case of Jordan-A Note
    • JIBC/articles.htm, (current February 24, 2004)
    • Awamleh, R., J. Evans, and A. Mahate (2003) "Internet Banking in Emergency Markets: The Case of Jordan-A Note", Journal of Internet Banking and Commerce, 8(1), http://www.arraydev.com/commerce/JIBC/articles.htm JIBC/articles.htm (current February 24, 2004).
    • (2003) Journal of Internet Banking and Commerce , vol.8 , Issue.1
    • Awamleh, R.1    Evans, J.2    Mahate, A.3
  • 12
    • 33746878674 scopus 로고
    • Self-Efficacy Mechanism in Human Agency
    • Bandura, A. (1982) "Self-Efficacy Mechanism in Human Agency," American Psychologist (37)2, pp. 122-147.
    • (1982) American Psychologist , vol.37 , Issue.2 , pp. 122-147
    • Bandura, A.1
  • 14
    • 84876486938 scopus 로고    scopus 로고
    • The Banker, (current January 14, 2008)
    • The Banker (2003) "Turning Into the Right Channels", http://www.thebanker.com/news/fullstory.php/aid/924/Tuning_into_the_right_channels.html (current January 14, 2008).
    • (2003) Turning into the Right Channels
  • 15
    • 65849511316 scopus 로고    scopus 로고
    • Exploring Factors Influencing the Adoption of Mobile Commerce
    • Bhatti, T. (2007) "Exploring Factors Influencing the Adoption of Mobile Commerce," Journal of Internet Banking & Commerce (12)3, pp. 1-13.
    • (2007) Journal of Internet Banking & Commerce , vol.12 , Issue.3 , pp. 1-13
    • Bhatti, T.1
  • 17
    • 0010669646 scopus 로고
    • Group Influence in Marketing and Public Relations
    • Likert, R. and S.P. Hayes (eds.), Basil, Switzerland: UNESCO
    • Bourne, F.S. (1957) "Group Influence in Marketing and Public Relations" in Likert, R. and S.P. Hayes (eds.) Some Applications of Behavior Research, pp. 207-257, Basil, Switzerland: UNESCO.
    • (1957) Some Applications of Behavior Research , pp. 207-257
    • Bourne, F.S.1
  • 18
    • 84985123267 scopus 로고
    • Comparative Research Methodology: Cross-Cultural Studies
    • Brislin, R. (1976) "Comparative Research Methodology: Cross-Cultural Studies," International Journal of Psychology, (11)3, pp. 215-229.
    • (1976) International Journal of Psychology , vol.11 , Issue.3 , pp. 215-229
    • Brislin, R.1
  • 19
    • 77953063233 scopus 로고    scopus 로고
    • A Preliminary Investigation of 'Brick-to-Click' Banking Presence in the United Arabic Emirates
    • Budd, B., and D. Budd (2007) "A Preliminary Investigation of 'Brick-to-Click' Banking Presence in the United Arabic Emirates," Journal of Internet Banking and Commerce (12)2, pp. 1-7.
    • (2007) Journal of Internet Banking and Commerce , vol.12 , Issue.2 , pp. 1-7
    • Budd, B.1    Budd, D.2
  • 20
    • 0036132564 scopus 로고    scopus 로고
    • Investigating Healthcare Professionals' Decisions to Accept Telemedicine Technology: An Empirical Test of Competing Theories
    • Chan, P., and P. Hu (2002) "Investigating Healthcare Professionals' Decisions to Accept Telemedicine Technology: An Empirical Test of Competing Theories," Information & Management (39)4, pp. 297-311.
    • (2002) Information & Management , vol.39 , Issue.4 , pp. 297-311
    • Chan, P.1    Hu, P.2
  • 21
    • 84941647597 scopus 로고    scopus 로고
    • An Investigation of the Factors Impacting Customers' Willingness to Adopt Internet Banking In Thailand
    • Chatchawanwan, Y., S. Chaipoopiratana, and H. Combs (2009) "An Investigation of the Factors Impacting Customers' Willingness to Adopt Internet Banking in Thailand," ASBBS Annual Conference: Las Vegas (16)1, pp. 1-9.
    • (2009) ASBBS Annual Conference: Las Vegas , vol.16 , Issue.1 , pp. 1-9
    • Chatchawanwan, Y.1    Chaipoopiratana, S.2    Combs, H.3
  • 23
    • 33750478684 scopus 로고    scopus 로고
    • Adoption of Internet Banking: An Empirical Study in Hong Kong
    • Cheng, T.C.E., D.Y.C. Lam, and A.C.L. Yeung (2006) "Adoption of Internet Banking: An Empirical Study in Hong Kong," Decision Support Systems (42), pp. 1558-1572.
    • (2006) Decision Support Systems , vol.42 , pp. 1558-1572
    • Cheng, T.C.E.1    Lam, D.Y.C.2    Yeung, A.C.L.3
  • 24
    • 85012285350 scopus 로고    scopus 로고
    • A Guide to the Internet Revolution in Banking
    • Chou, D.C., and A.Y. Chou (2000) "A Guide to the Internet Revolution in Banking," Information Systems Management (17)2, pp. 51-58.
    • (2000) Information Systems Management , vol.17 , Issue.2 , pp. 51-58
    • Chou, D.C.1    Chou, A.Y.2
  • 26
    • 24344490485 scopus 로고    scopus 로고
    • Good Governance, Development Theory, and Aid Policy: Risks and Challenges of E-Government in Jordan
    • Ciborra, C., and D.D. Navarra (2005) "Good Governance, Development Theory, and Aid Policy: Risks and Challenges of E-Government in Jordan," Information Technology for Development (11)2, pp. 141-159.
    • (2005) Information Technology for Development , vol.11 , Issue.2 , pp. 141-159
    • Ciborra, C.1    Navarra, D.D.2
  • 27
    • 49149116092 scopus 로고
    • Computer Self-Efficacy: Development of a Measure and Initial Test
    • Compeau, D., and C.A. Higgins (1995) "Computer Self-Efficacy: Development of a Measure and Initial Test," MIS Quarterly (19)2, pp. 189-211.
    • (1995) MIS Quarterly , vol.19 , Issue.2 , pp. 189-211
    • Compeau, D.1    Higgins, C.A.2
  • 28
    • 4243143995 scopus 로고    scopus 로고
    • Success and Failure in Web-Based Financial Services
    • Dandapani, K. (2004) "Success and Failure in Web-Based Financial Services", Communications of the ACM (47)5, pp. 31-33.
    • (2004) Communications of The ACM , vol.47 , Issue.5 , pp. 31-33
    • Dandapani, K.1
  • 29
    • 55249087535 scopus 로고
    • Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
    • Davis, F.D. (1989) "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly (13)3, pp. 319-340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 30
    • 84936823933 scopus 로고
    • User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
    • Davis, F.D., R.P. Bagozzi, and P.R. Warshaw (1989) "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science (35)8, pp. 982-1003.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 31
    • 84991149383 scopus 로고
    • Extrinsic and Intrinsic Motivation to Use Computers in the Workplace
    • Davis, F.D., R.P. Bagozzi, and P.R. Warshaw (1992) "Extrinsic and Intrinsic Motivation to Use Computers in the Workplace," Journal of Applied Social Psychology (22)14, pp. 1111-1132.
    • (1992) Journal of Applied Social Psychology , vol.22 , Issue.14 , pp. 1111-1132
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 32
    • 0023717136 scopus 로고
    • Self-Efficacy: The Third Factor Besides Attitude and Subjective Norm as a Predictor of Behavioral Intentions
    • DeVries, H., M. Dijkstra, and P. Kuhlman (1988) "Self-Efficacy: The Third Factor Besides Attitude and Subjective Norm as a Predictor of Behavioral Intentions," Health Education Research (3)3, pp. 273-282.
    • (1988) Health Education Research , vol.3 , Issue.3 , pp. 273-282
    • Devries, H.1    Dijkstra, M.2    Kuhlman, P.3
  • 33
    • 84876470558 scopus 로고    scopus 로고
    • IP Counts By Country
    • Domain Tools, (current May 27, 2008)
    • Domain Tools (2008) "IP Counts by Country", http://www.domaintools.com/internet-statistics/country-ip-counts.html (current May 27, 2008).
    • (2008)
  • 34
    • 84875142093 scopus 로고    scopus 로고
    • The Internet in the Arab World: A New Space for Repression?
    • (current May 27, 2008)
    • Eid, G. (2004) "The Internet in the Arab World: A New Space for Repression?" The Arabic Network for Human Rights Information, http://hrinfo.net/en/reports/net2004/jordan.shtml (current May 27, 2008).
    • (2004) The Arabic Network for Human Rights Information
    • Eid, G.1
  • 36
    • 0001203737 scopus 로고
    • The Nature of Anxiety with Emphasis Upon Its Relationship to Expectancy
    • In C.D. Spielberger (ed.), New York: Academic Press
    • Epstein, S. (1972) "The Nature of Anxiety With Emphasis Upon Its Relationship to Expectancy" in C.D. Spielberger (ed.) Anxiety: Current Trends in Theory and Research, Vol. 2, New York: Academic Press, pp. 292-338.
    • (1972) Anxiety: Current Trends in Theory and Research , vol.2 , pp. 292-338
    • Epstein, S.1
  • 37
    • 42149114098 scopus 로고    scopus 로고
    • The Adoption of Commercial Innovations in the Former Central and Eastern European Markets: The Case of Internet Banking in Estonia
    • Eriksson, K., K. Kerem, and D. Nilsson (2008) "The Adoption of Commercial Innovations in the Former Central and Eastern European Markets: The Case of Internet Banking in Estonia," International Journal of Marketing (26)3, pp. 154-169.
    • (2008) International Journal of Marketing , vol.26 , Issue.3 , pp. 154-169
    • Eriksson, K.1    Kerem, K.2    Nilsson, D.3
  • 39
    • 33748632891 scopus 로고    scopus 로고
    • Moderating Effects of Task Type on Wireless Technology Acceptance
    • Fang, X., et al. (2006) "Moderating Effects of Task Type on Wireless Technology Acceptance," Journal of Management Information Systems (22)3, pp.123-157.
    • (2006) Journal of Management Information Systems , vol.22 , Issue.3 , pp. 123-157
    • Fang, X.1
  • 40
    • 85009898944 scopus 로고    scopus 로고
    • Conceptualization of Trust and Commitment: Understanding the Relationship Between Trust and Commitment and the Willingness to Try Internet Banking Services
    • Fock, S.T., and H.C. Koh (2006) "Conceptualization of Trust and Commitment: Understanding the Relationship Between Trust and Commitment and the Willingness to Try Internet Banking Services," International Journal of Business and Information (1)2, pp. 194-208.
    • (2006) International Journal of Business and Information , vol.1 , Issue.2 , pp. 194-208
    • Fock, S.T.1    Koh, H.C.2
  • 41
    • 2942535986 scopus 로고    scopus 로고
    • Social Influence: Direct and Indirect Processes
    • PA: Psychology Press
    • Forgas, J.P., and K.D. Williams (2001) Social Influence: Direct and Indirect Processes, Philadelphia, PA: Psychology Press.
    • (2001) Philadelphia
    • Forgas, J.P.1    Williams, K.D.2
  • 42
    • 33749013266 scopus 로고    scopus 로고
    • A Logit Analysis of Electronic Banking in New Zealand
    • Gan, C., et al. (2006) "A Logit Analysis of Electronic Banking in New Zealand," International Journal of Bank Marketing (24)6, pp. 360-383.
    • (2006) International Journal of Bank Marketing , vol.24 , Issue.6 , pp. 360-383
    • Gan, C.1
  • 43
    • 0344096683 scopus 로고    scopus 로고
    • Trust and TAM in Online Shopping: An Integrated Model
    • Gefen, D., E. Karahanna, and D.W. Straub (2003) "Trust and TAM in Online Shopping: An Integrated Model", MIS Quarterly (27)1, pp. 51 -90.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 51-90
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 44
    • 3042761676 scopus 로고    scopus 로고
    • Privacy in the World of Cyberbanking: Emerging Legal Issues and How You Are Protected
    • (current January 14, 2008)
    • Giglio, V. (2002) "Privacy in the World of Cyberbanking: Emerging Legal Issues and How You Are Protected", The Secured Lender, http://www.allbusiness.com/legal/laws/923963-1.html (current January 14, 2008).
    • (2002) The Secured Lender
    • Giglio, V.1
  • 45
    • 0001240334 scopus 로고
    • Self-Efficacy, Implication for Organizational Behavior and Human Resource Management
    • Gist, M.E. (1987) "Self-Efficacy, Implication for Organizational Behavior and Human Resource Management," Academy of Management Review (12)3, pp. 472-485.
    • (1987) Academy of Management Review , vol.12 , Issue.3 , pp. 472-485
    • Gist, M.E.1
  • 46
    • 49349112365 scopus 로고    scopus 로고
    • Investigating the Drivers of Internet Banking Adoption Decision: A Comparison of Three Alternative Frameworks
    • Gounaris, S., and C. Koritos (2008) "Investigating the Drivers of Internet Banking Adoption Decision: A Comparison of Three Alternative Frameworks," International Journal of Bank Marketing (26)5, pp. 282-304.
    • (2008) International Journal of Bank Marketing , vol.26 , Issue.5 , pp. 282-304
    • Gounaris, S.1    Koritos, C.2
  • 47
    • 53849131009 scopus 로고    scopus 로고
    • Consumer Acceptance of Internet Banking: The Influence of Internet Trust
    • Grabner-Krauter, S., and R. Faullant (2008) "Consumer Acceptance of Internet Banking: The Influence of Internet Trust," International Journal of Bank Marketing (26)7, pp. 483-504.
    • (2008) International Journal of Bank Marketing , vol.26 , Issue.7 , pp. 483-504
    • Grabner-Krauter, S.1    Faullant, R.2
  • 48
    • 84986009661 scopus 로고    scopus 로고
    • Borneo Online Banking: Evaluating Customer Perceptions and Behavioral Intention
    • Guriting, P., and N.O. Ndubisi (2006) "Borneo Online Banking: Evaluating Customer Perceptions and Behavioral Intention," Management Research News (29)1/2, pp. 6-15.
    • (2006) Management Research News , vol.29 , Issue.1-2 , pp. 6-15
    • Guriting, P.1    Ndubisi, N.O.2
  • 49
    • 74349087745 scopus 로고    scopus 로고
    • An Evaluation of Internet Banking Sites in Islamic Countries
    • (current February 24, 2004)
    • Guru, B.K., et al. (2003) "An Evaluation of Internet Banking Sites in Islamic Countries", Journal of Internet Banking and Commerce (8)2, pp. 1-11, http://www.arraydev.com/commerce/JIBC/articles.htm (current February 24, 2004).
    • (2003) Journal of Internet Banking and Commerce , vol.8 , Issue.2 , pp. 1-11
    • Guru, B.K.1
  • 50
    • 0003506109 scopus 로고    scopus 로고
    • Upper Saddle River, NJ: Prentice Hall
    • Hair, J., et al. (1998) Multivariate Data Analysis, Upper Saddle River, NJ: Prentice Hall.
    • (1998) Multivariate Data Analysis
    • Hair, J.1
  • 51
    • 0001883742 scopus 로고
    • The Influence of Individual Differences on Skill in End-User Computing
    • Harrison, A.W., and R.K. Rainer (1992) "The Influence of Individual Differences on Skill in End-User Computing," Journal of Management Information Systems (9)1, pp. 93-111.
    • (1992) Journal of Management Information Systems , vol.9 , Issue.1 , pp. 93-111
    • Harrison, A.W.1    Rainer, R.K.2
  • 52
    • 63349110321 scopus 로고    scopus 로고
    • Information Systems and Healthcare XVI: Physician Adoption of Electronic Medical Records: Applying the UTAUT Model in a Healthcare Context
    • Hennington, A.H., and B.D. Janz (2007) "Information Systems and Healthcare XVI: Physician Adoption of Electronic Medical Records: Applying the UTAUT Model in a Healthcare Context," Communications of the Association for Information Systems (19), pp. 60-80.
    • (2007) Communications of The Association for Information Systems , vol.19 , pp. 60-80
    • Hennington, A.H.1    Janz, B.D.2
  • 54
    • 0033124475 scopus 로고    scopus 로고
    • Physician Acceptance of Telemedicine Technology: An Empirical Investigation
    • Hu, P.J., and P.Y. Chau (1999) "Physician Acceptance of Telemedicine Technology: An Empirical Investigation," Topics in Health Information Management (19)4, pp. 20-35.
    • (1999) Topics in Health Information Management , vol.19 , Issue.4 , pp. 20-35
    • Hu, P.J.1    Chau, P.Y.2
  • 55
  • 56
  • 57
    • 67650680126 scopus 로고    scopus 로고
    • The Role of Perceived Usefulness, Perceived Ease of Use, Security and Privacy, and Customer Attitude to Engender Customer Adaption in the Context of Electronic Banking
    • Jahangir, N., and N. Begum (2008) "The Role of Perceived Usefulness, Perceived Ease of Use, Security and Privacy, and Customer Attitude to Engender Customer Adaption in the Context of Electronic Banking," African Journal of Business Management (2)1, pp. 32-40.
    • (2008) African Journal of Business Management , vol.2 , Issue.1 , pp. 32-40
    • Jahangir, N.1    Begum, N.2
  • 58
    • 18844452139 scopus 로고    scopus 로고
    • Measurement of Service Quality in Internet Banking: The Development of an Instrument
    • Jayawardhena, C. (2004) "Measurement of Service Quality in Internet Banking: The Development of an Instrument," Journal of Marketing Management (20)1-2, pp. 185-207.
    • (2004) Journal of Marketing Management , vol.20 , Issue.1-2 , pp. 185-207
    • Jayawardhena, C.1
  • 59
    • 0347416142 scopus 로고    scopus 로고
    • Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition-Towards Refinement of the Model
    • Johnson, R.D., and G.M. Marakas (2000) "Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition-Towards Refinement of the Model," Information Systems Research (11)4, pp. 402-417.
    • (2000) Information Systems Research , vol.11 , Issue.4 , pp. 402-417
    • Johnson, R.D.1    Marakas, G.M.2
  • 60
    • 15744367113 scopus 로고    scopus 로고
    • Assessing the Introduction of Electronic Banking in Egypt Using the Technology Acceptance Model
    • Kamel, S., and A. Hassan (2003) "Assessing the Introduction of Electronic Banking in Egypt Using the Technology Acceptance Model," Annals of Cases on Information Technology (5), pp. 1-25.
    • (2003) Annals of Cases on Information Technology , vol.5 , pp. 1-25
    • Kamel, S.1    Hassan, A.2
  • 62
    • 70450210611 scopus 로고    scopus 로고
    • Electronic Commerce Adoption Barriers in Small to Medium-Sized Enterprises (SMEs) in Developed and Developing Countries: A Cross-Country Comparison
    • Kartiwi, M., and R.C. McGregor (2007) "Electronic Commerce Adoption Barriers in Small to Medium-Sized Enterprises (SMEs) in Developed and Developing Countries: A Cross-Country Comparison," Journal of Electronic Commerce in Organizations (5)3, pp. 35-51.
    • (2007) Journal of Electronic Commerce in Organizations , vol.5 , Issue.3 , pp. 35-51
    • Kartiwi, M.1    McGregor, R.C.2
  • 63
    • 67650254347 scopus 로고    scopus 로고
    • Customer Retention Measurement in the UAE Banking Sector
    • Kassim, N.M., and N. Souiden (2007) "Customer Retention Measurement in the UAE Banking Sector," Journal of Financial Services Marketing (11)3, pp. 217-228.
    • (2007) Journal of Financial Services Marketing , vol.11 , Issue.3 , pp. 217-228
    • Kassim, N.M.1    Souiden, N.2
  • 64
    • 40249119459 scopus 로고    scopus 로고
    • Adoption and Implementation Problems of E-Banking: A Study of the Managerial Perspective of the Banking Industry in Oman
    • Khalfan, A.M., and A. Alshawaf (2004) "Adoption and Implementation Problems of E-Banking: A Study of the Managerial Perspective of the Banking Industry in Oman," Journal of Global Information Technology Management (7)1, pp. 47-64.
    • (2004) Journal of Global Information Technology Management , vol.7 , Issue.1 , pp. 47-64
    • Khalfan, A.M.1    Alshawaf, A.2
  • 65
    • 33846006255 scopus 로고    scopus 로고
    • The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents
    • Komiak, S., and I. Benbasat (2006) "The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents," MIS Quarterly (30)4, pp. 941-960.
    • (2006) MIS Quarterly , vol.30 , Issue.4 , pp. 941-960
    • Komiak, S.1    Benbasat, I.2
  • 66
    • 35649012098 scopus 로고    scopus 로고
    • User Acceptance of Context-Aware Services: Self-Efficacy, User Innovativeness and Perceived Sensitivity on Contextual Pressure
    • Kwon, O., K. Choi, and M. Kim (2007) "User Acceptance of Context-Aware Services: Self-Efficacy, User Innovativeness and Perceived Sensitivity on Contextual Pressure," Behaviour & Information Technology, (26)6, pp. 483-498.
    • (2007) Behaviour & Information Technology , vol.26 , Issue.6 , pp. 483-498
    • Kwon, O.1    Choi, K.2    Kim, M.3
  • 68
    • 33744512932 scopus 로고    scopus 로고
    • Understanding Individual Adoption of Instant Messaging: An Empirical Investigation
    • Li, D., P.Y.K. Chau, and H. Lou (2005) "Understanding Individual Adoption of Instant Messaging: An Empirical Investigation," Journal of the Association for Information Systems (6)4, pp. 102-129.
    • (2005) Journal of The Association for Information Systems , vol.6 , Issue.4 , pp. 102-129
    • Li, D.1    Chau, P.Y.K.2    Lou, H.3
  • 69
    • 42149122018 scopus 로고    scopus 로고
    • Measuring Consumer Satisfaction in Internet Banking: A Core Framework
    • Liao, Z., and M.T. Cheung (2008) "Measuring Consumer Satisfaction in Internet Banking: A Core Framework," Communications of the ACM (51)4, pp. 47-51.
    • (2008) Communications of The ACM , vol.51 , Issue.4 , pp. 47-51
    • Liao, Z.1    Cheung, M.T.2
  • 70
    • 34547894076 scopus 로고    scopus 로고
    • Understanding Consumer Adoption of Internet Banking: An Interpretive Study in the Australian Banking Context
    • Lichtenstein, S., and K. Williamson (2006) "Understanding Consumer Adoption of Internet Banking: An Interpretive Study in the Australian Banking Context," Journal of Electronic Commerce Research (27)2, pp. 50-66.
    • (2006) Journal of Electronic Commerce Research , vol.27 , Issue.2 , pp. 50-66
    • Lichtenstein, S.1    Williamson, K.2
  • 71
    • 68949135597 scopus 로고    scopus 로고
    • Elucidating Individual Intention to Use Interactive Information Technologies: The Role of Network Externalities
    • Lin, C.P., and A. Bhattacherjee (2008) "Elucidating Individual Intention to Use Interactive Information Technologies: The Role of Network Externalities," International Journal of Electronic Commerce (13)1, pp. 85-108.
    • (2008) International Journal of Electronic Commerce , vol.13 , Issue.1 , pp. 85-108
    • Lin, C.P.1    Bhattacherjee, A.2
  • 72
    • 47349116865 scopus 로고    scopus 로고
    • Cultural Effects on Technology Performance and Utilization: A Comparison of U.S. and Canadian Users
    • Lippert, S.K., and J.A. Volkmer (2007) "Cultural Effects on Technology Performance and Utilization: A Comparison of U.S. and Canadian Users," Journal of Global Information Systems (15)2, pp. 56-90.
    • (2007) Journal of Global Information Systems , vol.15 , Issue.2 , pp. 56-90
    • Lippert, S.K.1    Volkmer, J.A.2
  • 73
    • 0040708610 scopus 로고    scopus 로고
    • Technology Use and Performance: A Field Study of Broker Workstations
    • Locus, H., and V. Spitler (1999) "Technology Use and Performance: A Field Study of Broker Workstations," Decision Sciences (30)2, pp. 291-311.
    • (1999) Decision Sciences , vol.30 , Issue.2 , pp. 291-311
    • Locus, H.1    Spitler, V.2
  • 74
    • 38549117477 scopus 로고    scopus 로고
    • Dispositional Factors in Internet Use: Personality Versus Cognitive Style
    • McElroy, J.C., et al. (2007) "Dispositional Factors in Internet Use: Personality Versus Cognitive Style," MIS Quarterly (31)4, pp. 809-820.
    • (2007) MIS Quarterly , vol.31 , Issue.4 , pp. 809-820
    • McElroy, J.C.1
  • 75
    • 78650133997 scopus 로고    scopus 로고
    • The Quality of Internet Banking Service Encounter in Jordan
    • Migdadi, Y.K.A (2008) "The Quality of Internet Banking Service Encounter in Jordan", Journal of Internet Banking (13)3, pp. 1-7.
    • (2008) Journal of Internet Banking , vol.13 , Issue.3 , pp. 1-7
    • Migdadi, Y.K.A.1
  • 76
    • 73449149291 scopus 로고
    • Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
    • Moore, G., and I. Benbasat (1991) "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research (2)3, pp. 192-222.
    • (1991) Information Systems Research , vol.2 , Issue.3 , pp. 192-222
    • Moore, G.1    Benbasat, I.2
  • 77
    • 33947532484 scopus 로고    scopus 로고
    • Consumer Attitudes, System's Characteristics and Internet Banking Adoption in Malaysia
    • Ndubisi, N.O., and Q. Sinti (2006) "Consumer Attitudes, System's Characteristics and Internet Banking Adoption in Malaysia," Management Research News (29)1/2, pp. 16-27.
    • (2006) Management Research News , vol.29 , Issue.1-2 , pp. 16-27
    • Ndubisi, N.O.1    Sinti, Q.2
  • 78
    • 67649951505 scopus 로고    scopus 로고
    • Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
    • Pavlou, P.A. (2003) "Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model," International Journal of Electronic Commerce (7)3, pp. 101-134.
    • (2003) International Journal of Electronic Commerce , vol.7 , Issue.3 , pp. 101-134
    • Pavlou, P.A.1
  • 79
    • 51049115918 scopus 로고    scopus 로고
    • An Exploratory Study into Determining the Relative Importance of Key Criteria in Web Usability: A Multi-Criteria Approach
    • Pearson, J.M., and A.M. Pearson (2008) "An Exploratory Study into Determining the Relative Importance of Key Criteria in Web Usability: A Multi-Criteria Approach," Journal of Computer Information Systems (48)4, pp. 115-127.
    • (2008) Journal of Computer Information Systems , vol.48 , Issue.4 , pp. 115-127
    • Pearson, J.M.1    Pearson, A.M.2
  • 80
  • 81
    • 37549035887 scopus 로고    scopus 로고
    • Users' Adoption of E-Banking Services: The Malaysia Perspective
    • Poon, W.C. (2008) "Users' Adoption of E-Banking Services: The Malaysia Perspective," Journal of Business & Industrial Marketing (23)1, pp. 59-69.
    • (2008) Journal of Business & Industrial Marketing , vol.23 , Issue.1 , pp. 59-69
    • Poon, W.C.1
  • 82
    • 7444225926 scopus 로고    scopus 로고
    • Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts
    • Ranganathan, C., J.S. Dhaliwal, and T.S.H. Teo (2004) "Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts," International Journal of Electronic Commerce (9)1, pp. 127-161.
    • (2004) International Journal of Electronic Commerce , vol.9 , Issue.1 , pp. 127-161
    • Ranganathan, C.1    Dhaliwal, J.S.2    Teo, T.S.H.3
  • 84
    • 0036964199 scopus 로고    scopus 로고
    • Explaining Software Developer Acceptance of the Methodologies: A Comparison of Five Theoretical Models
    • Riemenschneider, C.K., B.C. Hardgrave, and F.D. Davis (2002) "Explaining Software Developer Acceptance of the Methodologies: A Comparison of Five Theoretical Models," IEEE Transactions on Software Engineering (28)12, pp. 1135-1145.
    • (2002) IEEE Transactions On Software Engineering , vol.28 , Issue.12 , pp. 1135-1145
    • Riemenschneider, C.K.1    Hardgrave, B.C.2    Davis, F.D.3
  • 86
    • 39149097400 scopus 로고
    • Customer Satisfaction, Customer Retention, and Market Share
    • Rust, R.T., and A. Zahorik (1993) "Customer Satisfaction, Customer Retention, and Market Share," Journal of Retailing (68)2, pp. 193-215.
    • (1993) Journal of Retailing , vol.68 , Issue.2 , pp. 193-215
    • Rust, R.T.1    Zahorik, A.2
  • 87
    • 0000369289 scopus 로고
    • Experimental Approaches to Test Anxiety: Attention and the Uses of Information
    • In C.D. Spielberger (ed.), New York: Academic Press
    • Sarason, I.G. (1972) "Experimental Approaches to Test Anxiety: Attention and the Uses of Information" in C.D. Spielberger (ed.), Anxiety: Current Trends in Theory and Research, Vol. 2, New York: Academic Press, pp. 383-404.
    • (1972) Anxiety: Current Trends in Theory and Research , vol.2 , pp. 383-404
    • Sarason, I.G.1
  • 88
    • 24144458188 scopus 로고    scopus 로고
    • Marketing Online Banking to the Indifferent Consumer: A Longitudinal Analysis of Banks'
    • Sarel, D., and H. Marmorstein (2004) "Marketing Online Banking to the Indifferent Consumer: A Longitudinal Analysis of Banks' Actions," Journal of Financial Services Marketing (8)3, pp. 231-243.
    • (2004) Actions, Journal of Financial Services Marketing , vol.18 , Issue.3 , pp. 231-243
    • Sarel, D.1    Marmorstein, H.2
  • 90
    • 84876477818 scopus 로고    scopus 로고
    • Security Worries Holding Back Online Banking
    • (current January 14, 2008)
    • Sharma, D.C. (2005) "Security Worries Holding Back Online Banking", ZDNet News.com, http://news.zdnet.co.uk/security/0,1000000189,39216740,00.htm (current January 14, 2008).
    • (2005) ZDNet News.com
    • Sharma, D.C.1
  • 91
    • 74149094413 scopus 로고    scopus 로고
    • The Adoption of Internet Banking: An Institutional Theory Perspective
    • Shi, W., N. Weihua, and J. Wang (2008) "The Adoption of Internet Banking: An Institutional Theory Perspective," Journal of Financial Services (12)4, pp. 272-286.
    • (2008) Journal of Financial Services , vol.12 , Issue.4 , pp. 272-286
    • Shi, W.1    Weihua, N.2    Wang, J.3
  • 92
    • 29344437070 scopus 로고    scopus 로고
    • Effects of Network Quality Attributes on Customer Adoption Intentions of Internet Banking
    • Shih, Y.Y., and K. Fang (2006) "Effects of Network Quality Attributes on Customer Adoption Intentions of Internet Banking," Total Quality Management (17)1, pp. 61-77.
    • (2006) Total Quality Management , vol.17 , Issue.1 , pp. 61-77
    • Shih, Y.Y.1    Fang, K.2
  • 93
    • 39749142455 scopus 로고    scopus 로고
    • Consumer Adoption of Net-Enables Infomediaries: Theoretical Explanations and an Empirical Test
    • Son, J.Y., S.S. Kim, and F.J. Riggins (2006) "Consumer Adoption of Net-Enables Infomediaries: Theoretical Explanations and an Empirical Test," Journal of the Association for Information Systems (7)7, pp. 473-508.
    • (2006) Journal of The Association for Information Systems , vol.7 , Issue.7 , pp. 473-508
    • Son, J.Y.1    Kim, S.S.2    Riggins, F.J.3
  • 94
    • 21844505615 scopus 로고
    • Assessing and Structuring Attitudes Toward the Use of Gene Technology in Food Production: The Role of Perceived Ethical Obligation
    • Sparks, P., R. Shepherd, and L.J. Frewer (1995) "Assessing and Structuring Attitudes Toward the Use of Gene Technology in Food Production: The Role of Perceived Ethical Obligation," Basic and Applied Social Psychology (16)3, pp. 267-285.
    • (1995) Basic and Applied Social Psychology , vol.16 , Issue.3 , pp. 267-285
    • Sparks, P.1    Shepherd, R.2    Frewer, L.J.3
  • 95
    • 0000263219 scopus 로고
    • Conceptual and Methodological Issues in Anxiety Research
    • In Spielberger, C.D., and I. G. Sarason (eds.), New York: Academic Press
    • Spielberger, C.D. (1972) "Conceptual and Methodological Issues in Anxiety Research" in Spielberger, C.D., and I. G. Sarason (eds.) Anxiety: Current Trends in Theory and Research, Vol. 2, New York: Academic Press, pp. 481-494.
    • (1972) Anxiety: Current Trends in Theory and Research , vol.2 , pp. 481-494
    • Spielberger, C.D.1
  • 96
    • 37849028765 scopus 로고    scopus 로고
    • Culture as an Explanation of Technology Acceptance Differences: A Comparison of Chinese Users and U.S. Users
    • Srite, M. (2006) "Culture as an Explanation of Technology Acceptance Differences: A Comparison of Chinese Users and U.S. Users," Australasian Journal of Information Systems (14)1, pp. 5-25.
    • (2006) Australasian Journal of Information Systems , vol.14 , Issue.1 , pp. 5-25
    • Srite, M.1
  • 97
    • 0002630371 scopus 로고    scopus 로고
    • Testing the Technology Acceptance Model Across Cultures: A Three Country Study
    • Straub, D.M., and W. Brenner (1997) "Testing the Technology Acceptance Model Across Cultures: A Three Country Study," Information and Management (33)1, pp. 1-11.
    • (1997) Information and Management , vol.33 , Issue.1 , pp. 1-11
    • Straub, D.M.1    Brenner, W.2
  • 99
    • 67649967226 scopus 로고    scopus 로고
    • The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce
    • Suh, B., and I. Han (2003) "The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce," International Journal of Electronic Commerce (7)3, pp. 135-161.
    • (2003) International Journal of Electronic Commerce , vol.7 , Issue.3 , pp. 135-161
    • Suh, B.1    Han, I.2
  • 100
    • 36849017848 scopus 로고    scopus 로고
    • Causal Relationships between Perceived Enjoyment and Perceived Ease of Use: An Alternative Approach
    • Sun, H., and P. Zhang (2006) "Causal Relationships between Perceived Enjoyment and Perceived Ease of Use: An Alternative Approach," Journal of the Association for Information Systems (7)9, pp. 618-645.
    • (2006) Journal of The Association for Information Systems , vol.7 , Issue.9 , pp. 618-645
    • Sun, H.1    Zhang, P.2
  • 101
    • 0003019171 scopus 로고    scopus 로고
    • Empirical Evaluation of the Revised Technology Acceptance Model
    • Szajna, B. (1996) "Empirical Evaluation of the Revised Technology Acceptance Model," Management Science (42)1, pp. 85-92.
    • (1996) Management Science , vol.42 , Issue.1 , pp. 85-92
    • Szajna, B.1
  • 103
    • 0000703119 scopus 로고
    • Assessing IT Usage: The Role of Prior Experience
    • Taylor, S., and P.A. Todd (1995a) "Assessing IT Usage: The Role of Prior Experience," MIS Quarterly (19)4, pp. 561-570.
    • (1995) MIS Quarterly , vol.19 , Issue.4 , pp. 561-570
    • Taylor, S.1    Todd, P.A.2
  • 104
    • 0000527674 scopus 로고
    • Decomposition and Crossover Effects in the Theory of Planned Behavior: A Study of Consumer Adoption Intentions
    • Taylor, S., and P.A. Todd (1995b) "Decomposition and Crossover Effects in the Theory of Planned Behavior: A Study of Consumer Adoption Intentions," International Journal of Research in Marketing (12)2, pp. 137-155.
    • (1995) International Journal of Research in Marketing , vol.12 , Issue.2 , pp. 137-155
    • Taylor, S.1    Todd, P.A.2
  • 105
    • 55349105146 scopus 로고    scopus 로고
    • Internal and External Dimensions of Computer Self-Efficacy: An Empirical Examination
    • Thatcher, J.B., et al. (2008) "Internal and External Dimensions of Computer Self-Efficacy: An Empirical Examination," IEEE Transaction on Engineering Management (55)4, pp. 628-644.
    • (2008) IEEE Transaction on Engineering Management , vol.55 , Issue.4 , pp. 628-644
    • Thatcher, J.B.1
  • 106
    • 38749129220 scopus 로고
    • Personal Computing Toward a Conceptual Model of Utilization
    • Thompson, R.L., C.A. Higgins, and J.M. Howell (1991) "Personal Computing Toward a Conceptual Model of Utilization," MIS Quarterly (15)1, pp. 167-187.
    • (1991) MIS Quarterly , vol.15 , Issue.1 , pp. 167-187
    • Thompson, R.L.1    Higgins, C.A.2    Howell, J.M.3
  • 107
    • 0242303032 scopus 로고    scopus 로고
    • Evaluating Information Accessibility and Community Adaptivity Features for Sustaining Virtual Learning Communities
    • Teo, H., et al. (2003) "Evaluating Information Accessibility and Community Adaptivity Features for Sustaining Virtual Learning Communities," International Journal of Human-Computer Studies (59)5, pp. 67-697.
    • (2003) International Journal of Human-Computer Studies , vol.59 , Issue.5 , pp. 67-697
    • Teo, H.1
  • 109
    • 0034559541 scopus 로고    scopus 로고
    • Determinants of Perceived Ease-of-Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
    • Venkatesh, V. (2000) "Determinants of Perceived Ease-of-Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research (11)4, pp. 342-365.
    • (2000) Information Systems Research , vol.11 , Issue.4 , pp. 342-365
    • Venkatesh, V.1
  • 110
    • 0033872521 scopus 로고    scopus 로고
    • A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
    • Venkatesh, V., and F.D. Davis (2000) "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science (46)2, pp. 186-204.
    • (2000) Management Science , vol.46 , Issue.2 , pp. 186-204
    • Venkatesh, V.1    Davis, F.D.2
  • 111
    • 1542382496 scopus 로고    scopus 로고
    • User Acceptance of Information Technology: Toward a Unified View
    • Venkatesh, V., et al. (2003) "User Acceptance of Information Technology: Toward a Unified View," MIS Quarterly (27)3, pp. 425-478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1
  • 113
    • 10444236138 scopus 로고    scopus 로고
    • Encouraging Citizen Adoption of E-Government by Building Trust
    • Warkentin, M., et al. (2002) "Encouraging Citizen Adoption of E-Government by Building Trust," Electronic Markets (12)3, pp. 157-162.
    • (2002) Electronic Markets , vol.12 , Issue.3 , pp. 157-162
    • Warkentin, M.1
  • 116
    • 0018529135 scopus 로고
    • Individual Differences and MIS Success: A Review of the Empirical Literature
    • Zmud, R.W. (1979) "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science (25)10, pp. 966-979.
    • (1979) Management Science , vol.25 , Issue.10 , pp. 966-979
    • Zmud, R.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.