Crisis managers losing control of the message: A pilot study of the Virginia Tech shooting

Public Relations Review

Volumn 36, Issue 2, 2010, Pages 187-189

  Wigley, Shelley ^a   Fontenot, Maria ^b  

^a UNIVERSITY OF TEXAS AT ARLINGTON   (United States)

^b TEXAS TECH UNIVERSITY   (United States)

Author keywords

Citizen generated content; Crisis; Social media

Indexed keywords

EID: 77952544889     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2010.01.003     Document Type: Article

References (8)

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