Opportunities to learn from medical incidents: A review of published reports from the Health and Disability Commissioner

New Zealand Medical Journal

Volumn 123, Issue 1314, 2010, Pages 18-29

  Temelkovski, Sara ^a   Callaghan, Kathleen ^b  

^a UNIVERSITY OF AUCKLAND   (New Zealand)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL COMPETENCE; HEALTH CARE QUALITY; INCIDENT REPORT; INTERPERSONAL COMMUNICATION; MEDICAL EXPERT; MEDICAL LITERATURE; MEDICAL PRACTICE; MEDICAL PROFESSION; NEW ZEALAND; PHYSICIAN; PROFESSIONALISM;

ADOLESCENT; ADULT; AGED; ETHNIC GROUPS; FEMALE; HUMANS; MALE; MALPRACTICE; MEDICAL ERRORS; MEDICATION ERRORS; MIDDLE AGED; NEW ZEALAND; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; RETROSPECTIVE STUDIES; SAFETY MANAGEMENT; YOUNG ADULT;

EID: 77952370448     PISSN: None     EISSN: 11758716     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

1. The Health and Disability Commissioner Act 1994 - Section 6 (Purpose), 1994.
2. HDC Annual Report for the year ended 30 June 2007, Presented to the Minister of Health, Health Representatives Pursuant to Section 198(1) of the Crown Entities Act 2004, Presented 21 September 2007.
3. The Medical Council of New Zealand. Cole's medical practice in New Zealand 2008. Wellington, Oct 2007.
4. International Society of Air Safety Investigators [homepage on the Internet]. Code of Ethics and Conduct, 1983. http://isasi.org/docs/isasi-code. pdf
5. Cunningham W, Crump R, Tomlin A. The characteristics of doctors receiving medical complaints: a cross-sectional survey of doctors in New Zealand. N Z Med J 2003;116(1183). http://www.nzmj.com/journal/116-1183/625/content.pdf
6. St George I. Doctors whose competence has been reviewed under the Medical Practitioners Act 1995. N Z Med J 2003;116(1175). http://www.nzmj.com/journal/ 116-1175/459/content.pdf
7. Bylund CL, Makoul G. Empathic communication and gender in the physician-patient encounter. Patient Educ Couns 2002;48(3):207-216
8. Professor Ian Freckelton. Unsatisfactory performance by health practitioners: Reflecting on the past and looking to the future. Lecture given at National Centre for Health and Social Ethics symposium: Health Practitioners Disciplinary Tribunal: The potential effect. AUT University, Akoranga Drive, Auckland, 6 December 2007.