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Volumn 11, Issue 3-4, 2006, Pages 273-282

Explaining Internet service quality in social security agencies using institutional theory

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EID: 77951736108     PISSN: 15701255     EISSN: 18758754     Source Type: Journal    
DOI: 10.3233/ip-2006-0101     Document Type: Article
Times cited : (5)

References (20)
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    • (2001) The New Politics of the Welfare State , pp. 238-264
    • Bonoli, G.1
  • 3
    • 84887002024 scopus 로고    scopus 로고
    • Estonian National Electoral Committee
    • Estonian National Electoral Committee http://www.vvk.ee.
  • 4
    • 84887007427 scopus 로고    scopus 로고
    • EUROSTAT, Internet activities in the European Union Statistics in Focus 40
    • EUROSTAT, Internet activities in the European Union, Statistics in Focus 40 (2005).
    • (2005)
  • 9
    • 33751108284 scopus 로고    scopus 로고
    • EQLS
    • EQLS, European Quality of Life Survey, http://www.eurofound.eu.int/ living/qual life/index.htm, 2003.
    • (2003) European Quality of Life Survey
  • 10
    • 84887010398 scopus 로고    scopus 로고
    • EMOR November 2001 Research report in Estonian) URL http://www.riigikogu. ee/?id=9263
    • EMOR (2001) Citizens' expectations toward health care. November 2001. (Research report in Estonian). URL: http://www.riigikogu.ee/?id=9263.
    • (2001) Citizens' Expectations Toward Health Care
  • 11
    • 84887000586 scopus 로고    scopus 로고
    • Use of e-services provided by central and local governments
    • EMOR URL http://www.ria.ee/atp
    • EMOR (2004) Use of e-services provided by central and local governments. A monitor survey 2001-2004. (Research report in Estonian). URL http://www.ria.ee/atp.
    • (2004) A Monitor Surve. 2001-2004. (Research Report in Estonian)
  • 12
    • 0034294262 scopus 로고    scopus 로고
    • From the user interface to the consumer interface: Results from a global experiment
    • Academic Press
    • R.M. O'Keefe, M. Cole, P.Y.K. Chau et al., From the user interface to the consumer interface: results from a global experiment, International Journal of Human-Computer Studies Academic Press, 56 (2000), 611-628.
    • (2000) International Journal of Human-Computer Studies , vol.56 , pp. 611-628
    • O'Keefe, R.M.1    Cole, M.2    Chau, P.Y.K.3
  • 19
    • 84887004583 scopus 로고    scopus 로고
    • Social insurance as emerging area of consumption in post-communist countries: Experience from Estonian welfare reforms
    • CCN Conference Proceedings Paris V. Thoresen, ed.
    • A. Toots, Social insurance as emerging area of consumption in post-communist countries: Experience from Estonian welfare reforms, in: Using, Choosing or Creating the Future? CCN Conference Proceedings Paris 2004, V. Thoresen, ed., pp. 169-176.
    • (2004) Using, Choosing or Creating the Future , pp. 169-176
    • Toots, A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.