Drawing from a bottomless well? Exploring the resilience of value- based psychological contracts in voluntary organizations

International Journal of Human Resource Management

Volumn 21, Issue 5, 2010, Pages 699-719

  Cunningham, Ian ^a  

^a UNIVERSITY OF STRATHCLYDE   (United Kingdom)

Author keywords

Employee values; Outsourcing; Psychological contract; Voluntary sector

Indexed keywords

EID: 77951670245     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585191003658862     Document Type: Article

References (65)

1. Alatrista, J., and Arrowsmith, J. (2004), 'Managing Employee Commitment in the Not-for-profit Sector,' Personnel Review, 33, 5, 536-548.
2. Arnold, J. (1996), 'The Psychological Contract: A Concept in Need of Closer Scrutiny?,' European Journal of Work and Organizational Psychology, 5, 4, 511-520.
3. Baines, D. (2004a), 'Caring for Nothing: Work Organization and Unwaged Labour in Social Services,' Work, Employment and Society, 18, 2, 267-295.
4. Baines, D. (2004b), 'Pro-market, Non-market: The Dual Nature of Organizational Change in Social Services Delivery,' Critical Social Policy, 241, 5-29.
5. Baines, D. (2005), 'Criminalizing the Care Work Zone? The Gendered Dynamics of Using Legal and Administrative Strategies to Confront Workplace Violence,' Social Justice, 32, 2, 132-150.
6. Ball, C. (1992), 'Remuneration Policies and Employment Practices: Some Dilemmas in the Voluntary Sector,' in Issues in Voluntary and Non-profit Management, eds. J. Batsleer, C. Cornforth and R. Paton, Wokingham: Addison-Wesley, pp. 112-134.
7. Barnard, J., Broach, S., and Wakefield, V. (2004), 'Social Care: The Growing Crisis,' Report on Recruitment and Retention Issues in the Voluntary Sector by the Social Care Employers Consortium, London.
8. Blau, P.M. (1964), Exchange and Power in Social Life, New York: Wiley.
9. Brown, W.A., and Yoshioka, C.F. (2003), 'Mission Attachment and Satisfaction as Factors in Employee Retention,' Non-Profit Management & Leadership, 14, 1, 1-14.
10. Carmel, E., and Harlock, J. (2008), 'Instituting the "Third Sector" as a Governable Terrain: Partnership, Procurement and Performance in the UK,' Policy and Politics, 36, 2, 155-171.
11. Charity Commission (2007), Stand and Deliver: The Future for Charities Providing Public Services, London: Charity Commission.
12. Colling, T. (2000), 'PM in the Extended Organization,' in Personnel Management: A Comprehensive Guide to Theory and Practice (2nd ed.), eds. S. Bach and K. Sisson, Oxford: Blackwell, pp. 70-90.
13. Coyle-Shapiro, J. (2002), 'A Psychological Contract Perspective on Organizational Citizenship Behaviour,' Journal of Organizational Behavior, 23, 927-946.
14. Cunningham, I. (2001), 'Sweet Charity! Managing Employee Commitment in the UK Voluntary Sector,' Employee Relations Journal, 23, 3, 226-240.
15. Cunningham, I., and James, P. (2007), False Economy? The Costs of Contracting and Workforce Insecurity in the Voluntary Sector, London: Unison.
16. DTI (Department of Trade and Industry) (2007), 'The Transfer of Undertakings Regulations', retrieved on 2 February 2007 from: http://www.dti.gov.uk/employment/trade-union-rights/tupe/
17. Evans, B., Richmond, T., and Shields, J. (2005), 'Structuring Neoliberal Governance: The Nonprofit Sector Emerging New Modes of Control and the Marketisation of Service Delivery,' Policy and Society, 24, 1, 73-97.
18. Ford, J., Quiglars, D., and Rugg, J. (1998), Creating Jobs: The Employment Potential of Domiciliary Care, Joseph Rowntree Foundation, Community Care Into Practice Series, Bristol: The Policy Press.
19. Fyfe, N., Timbell, H., and Smith, F. (2006), 'The Third Sector in a Devolved Scotland: From Policy to Evidence,' Critical Social Policy, 26, 3, 630-641.
20. Graham, J.W. (1986), 'Principled Organizational Dissent: A Theoretical Essay,' Research in Organizational Behavior, 8, 1-52.
21. Guest, D.E. (1998), 'Is the Psychological Contract Worth Taking Seriously,' Journal of Organisational Behavior, 19, 649-664.
22. Hebson, G., Grimshaw, D., Marchington, M., and Cooke, F. (2003), 'PPPs and the Changing Public Sector Ethos: Case Study Evidence from the Health and Local Authority Sectors,' Work, Employment and Society, 17, 3, 481-501.
23. Herriot, P., Manning, W.E.G., and Kidd, J.M. (1997), 'The Content of the Psychological Contract,' British Journal of Management, 8, 151-162.
24. Hui, C., Lee, C., and Rousseau, D. (2004), 'Psychological Contract and Organizational Citizenship Behavior in China: Investigating Generalizability and Instrumentality,' Journal of Applied Psychology, 89, 2, 311-321.
25. Kelly, J. (1998), Rethinking Industrial Relations: Mobilization, Collectivism and Long Waves, London: Routledge.
26. Kendall, J. (2003), The Voluntary Sector, London: Routledge.
27. Kendall, J., and Almond, S. (1998), 'The UK Voluntary (Third), Sector in Comparative Perspective: Exceptional Growth and Transformation,' unpublished paper, University of Kent, Canterbury.
28. Kendall, J., and Knapp, M. (1996), The Voluntary Sector in the UK, John Hopkins Nonprofit Sector Series, Manchester: Manchester University Press.
29. Knapp, M., Hardy, B., and Forder, J. (2001), 'Commissioning for Quality: Ten Years of Social Care Markets in England,' Journal of Social Policy, 30, 2, 283-306.
30. Lester, S.W., Turnley, W.H., Bloodgood, J.M., and Bolino, M. (2002), 'Not Seeing Eye to Eye: Differences in Supervisor and Subordinate Perceptions of and Attributions for Psychological Contract Breach,' Journal of Organizational Behavior, 23, 39-56.
31. Marchington, M., Rubery, J., and Lee Cooke, F. (2004), 'Worker Representation Within and Across Organizational Boundaries: A Case Study of Worker Voice in a Multi-agency Environment,' in The Future of Worker Representation, eds. G.E. Healy, P. Taylor and W. Brown, London: Palgrave, pp. 83-102.
32. Marchington, M., Rubery, J., and Lee Cooke, F. (2005), 'Prospects for Worker Voice Across Organizational Boundaries,' in Fragmenting Work: Blurring Organizational Boundaries and Disordering Hierarchies, eds. M. Marchington, D. Grimshaw, J. Rubery and H. Willmott, Oxford: Oxford University Press, pp. 239-260.
33. Meyer, J.P., and Allen, N.J. (1997), Commitment in the Workplace: Theory, Research and Application, London: Sage.
34. Miles, M.B., and Huberman, A.M. (1994), Qualitative Data Analysis (2nd ed.), London: Sage.
35. Millward, L.J., and Hopkins, L.J. (1998), 'Psychological Contracts Organizational and Job Commitment,' Journal of Applied Psychology, 28, 6, 1530-1556.
36. Mirvis, P. (1992), 'The Quality of Employment in the Nonprofit Sector: An Update on Employee Attitudes in Nonprofits Versus Business and Government,' Nonprofit Management & Leadership, 3, 1, 23-41.
37. Mirvis, P., and Hackett, J. (1983), 'Work and Work Force Characteristics in the Nonprofit Sector,' Monthly Labour Review, April, 3-12.
38. Morrison, E.W., and Robinson, S.L. (1997), 'When Employees Feel Betrayed: A Model of How Psychological Contract Violation Develops,' Academy of Management Review, 22, 1, 226-256.
39. Onyx, J., and Maclean, M. (1996), 'Careers in the Third Sector,' Nonprofit Management & Leadership, 6, 4, 331-345.
40. Paton, R., and Cornforth, C. (1992), 'What's Different about Managing in Voluntary and Non-profit Organisations,' in Issues in Voluntary and Non-profit Management, eds. J. Batsleer, C. Cornforth and R. Paton, Wokingham: Addison Wesley, pp. 1-12.
41. Podsakoff, P., Mackenzie, S.B., Paine, J.B., and Bachrach, D.G. (2000), 'Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research,' Journal of Management, 26, 513-563.
42. Pratchett, L., and Wingfield, M. (1996), 'Petty Bureaucracy and Woolly-Minded Liberalism? The Changing Ethos of Local Government Officers,' Public Administration, 74, 4, 639-657.
43. Reichardt, M., Kane, P., and Wilding, K. (2007), The UK Voluntary Sector Almanac 2007, London: National Council for Voluntary Organization.
44. Robinson, S.L. (1996), 'Trust and Breach of the Psychological Contract,' Administrative Science Quarterly, 41, 574-599.
45. Robinson, S.L., Kraatz, M.S., and Rousseau, D.M. (1994), 'Changing Obligations and the Psychological Contract: A Longitudinal Study,' Academy of Management Journal, 37, 1, 137-152.
46. Robinson, S.L., and Morrison, E.W. (1995), 'Psychological Contracts and OCB: The Effect of Unfulfilled Obligations on Civic Virtue Behavior,' Journal of Organizational Behavior, 16, 289-298.
47. Robinson, S.L., and Rousseau, D.M. (1994), 'Violating the Psychological Contract: Not the Exception but the Norm,' Journal of Organizational Behaviour, 15, 245-259.
48. Rousseau, D.M. (1990), 'New Hire Perceptions of their Own and their Employer's Obligations: A Study of Psychological Contracts,' Journal of Organisational Behaviour, 11, 389-400.
49. Rousseau, D.M. (1995), Psychological Contracts in Organisations: Understanding Written and Unwritten Agreements, London: Sage.
50. Rousseau, D.M., and Parks, J. (1993), 'The Contracts of Individuals and Organizations,' in Research in Organizational Behavior, eds. L.L. Cummings and B.M. Staw, Greenwich, CT: JAI Press, pp. 15-143.
51. Russell, L., Scott, D., and Wilding, P. (1996), 'The Funding of Local Voluntary Organisations,' Policy and Politics, 24, 4, 395-412.
52. Shore, L.M., and Tetrick, L.E. (1994), 'The Psychological Contract as an Explanatory Framework in the Employment Relationship,' in Trends in Organizational Behavior, eds. C.L. Cooper and D.M. Rousseau, New York: John Wiley, 1, 91-109.
53. Simms, M. (2007), 'Managed Activism: Two Union Organising Campaigns in the Not-for-profit Sector,' Industrial Relations Journal, 38, 2, 119-135.
54. Sparrow, P. (1996), 'Transitions in the Psychological Contract: Some Evidence from the Banking Sector,' Human Resource Management Journal, 6, 4, 75-92.
55. Taylor, M., and Lewis, J. (1997), 'Contracting: What Does it do to Voluntary and Non-profit Organisations?' in The Contract Culture in Public Services, eds. Perri 6 and J. Kendall, Aldershot: Arena, Ashgate, pp. 47-57.
56. Taylor, R.F. (2004), 'Extending Conceptual Boundaries: Work Voluntary Work and Employment,' Work, Employment and Society, 18, 1, 29-49.
57. Taylor, S., and Tekleab, A.G. (2004), 'Taking Stock of Psychological Contract Research: Assessing Progress, Addressing Troublesome Issues, and Setting Research Priorities,' in The Employment Relationship: Examining Sychological and Contextual Perspectives, eds. J.A.M Coyle-Shapiro, L.M. Shore, S. Taylor and L.E. Tetrick, Oxford: Oxford University Press, pp. 253-283.
58. Thompson, J.A., and Bunderson, P. (2003), 'Violations of Principle: Ideological Currency in the Psychological Contract,' Academy of Management Review, 28, 4, 571-586.
59. Truss, C. (2004), 'Whose in the Driving Seat? Managing Human Resources in a Franchise Firm,' Human Resource Management Journal, 14, 4, 57-75.
60. Turnley, W.H., Bolino, M.C., Scott, W.L., and Bloodgood, J.M. (2004), 'The Effects of Psychological Contract Breach on Union Commitment,' Journal of Occupational and Organizational Psychology, 77, 421-428.
61. Unison (2006), Retrieved on, 19 May 2006 from: http://www.unison.org.uk/voluntaryindex
62. Vincent, J., and Harrow, J. (2005), 'Comparing Thistles and Roses: The Application of Governmental-Voluntary Sector Relations Theory to Scotland and England,' Voluntas, 16, 4, 375-395.
63. Wainwright, S., Clark, J., Griffith, M., Jochum, V., and Wilding, K. (2006), The UK Voluntary Sector Almanac 2006, London: National Council for Voluntary Organizations.
64. Whelan, R. (1999), Involuntary Action: How Voluntary is the 'Voluntary' Sector, London: Institute of Economic Affairs.
65. Zimmeck, M. (1998), To Boldly Go: The Voluntary Sector and Voluntary Action in the New World of Work, London: Royal Society of Arts.