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Volumn 18, Issue 2, 2010, Pages 144-155

Quality in action: Closing the loop

Author keywords

Academic staff; Australia; Human resource management; Organizational performance; Quality improvement; Universities

Indexed keywords


EID: 77951590234     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684881011035358     Document Type: Article
Times cited : (5)

References (13)
  • 1
    • 77951567219 scopus 로고    scopus 로고
    • American Management Association, (accessed May 2009), American Management Association, New York, NY
    • American Management Association (2001), Nearly 60 Percent of Major US Companies Report Job Cuts - AMA's 2001 Staffing Survey Shows, American Management Association, New York, NY, available at: www.amanet.org/press/research/2001_staffing_survey.htm (accessed May 2009).
    • (2001) Nearly 60 Percent of Major US Companies Report Job Cuts - AMA's 2001 Staffing Survey Shows
  • 2
    • 77951528655 scopus 로고    scopus 로고
    • Australian Survey Research Group (ASR), (accessed May), ASR, Melbourne
    • Australian Survey Research Group (ASR) (2009), Australian Survey Research Group (ASR), ASR, Melbourne, available at: www.aussurveys.com/downloads/asr-employee-surveys-and-communication.pdf (accessed May).
    • (2009) Australian Survey Research Group (ASR)
  • 3
    • 0001835097 scopus 로고    scopus 로고
    • Human capital investment: The returns from education and training to the individual, the firm and the economy
    • Blundell, R., Dearden, L., Meghir, C. and Sianesi, B. (1999), "Human capital investment: the returns from education and training to the individual, the firm and the economy" in Fiscal Studies, Vol. 20, No. 1, pp. 1-23.
    • (1999) Fiscal Studies , vol.20 , Issue.1 , pp. 1-23
    • Blundell, R.1    Dearden, L.2    Meghir, C.3    Sianesi, B.4
  • 4
    • 33745686649 scopus 로고    scopus 로고
    • Knowledge exchange and combination: The role of human resource practices in the performance of high-technology firms
    • Collins, C.J. and Smith, K.G. (2006), "Knowledge exchange and combination: the role of human resource practices in the performance of high-technology firms" in Academy of Management Journal, Vol. 49, No. 3, pp. 544-60.
    • (2006) Academy of Management Journal , vol.49 , Issue.3 , pp. 544-560
    • Collins, C.J.1    Smith, K.G.2
  • 5
    • 85068295530 scopus 로고    scopus 로고
    • Student feedback
    • Harvey, L. (2003), "Student feedback" in Quality in Higher Education, Vol. 9, No. 1, pp. 3-20.
    • (2003) Quality in Higher Education , vol.9 , Issue.1 , pp. 3-20
    • Harvey, L.1
  • 7
    • 77951537363 scopus 로고    scopus 로고
    • The ASTD measurement kit: Standards for measuring training investments and outcomes
    • presented at ASTD Investment in Performance Conference, May
    • McMurrer, D. (1999), "The ASTD measurement kit: standards for measuring training investments and outcomes" in pp. 28-37, presented at ASTD Investment in Performance Conference, May.
    • (1999) , pp. 28-37
    • McMurrer, D.1
  • 8
    • 76849095877 scopus 로고    scopus 로고
    • The evolution of stakeholder feedback: An approach by a research intensive university
    • Nair, C.S., Adams, P. and Mertova, P. (2009), "The evolution of stakeholder feedback: an approach by a research intensive university" in Journal of Institutional Research (South East Asia), Vol. 7, No. 1, pp. 55-70.
    • (2009) Journal of Institutional Research (South East Asia) , vol.7 , Issue.1 , pp. 55-70
    • Nair, C.S.1    Adams, P.2    Mertova, P.3
  • 10
    • 77951549502 scopus 로고    scopus 로고
    • Newcastle University, (accessed May), Newcastle University
    • Newcastle University (2009), Newcastle University, available at: www.ncl.ac.uk/press.office/newslink/item/1177497710 (accessed May).
    • (2009)
  • 12
    • 77951567746 scopus 로고    scopus 로고
    • University of Bath, (accessed May), University of Bath
    • University of Bath (2009), University of Bath, available at: www.bath.ac.uk/vc/coredocs/corporateplan.htm (accessed May).
    • (2009)
  • 13
    • 77951556735 scopus 로고    scopus 로고
    • University of Sheffield, (accessed May), University of Sheffield
    • University of Sheffield (2009), University of Sheffield, available at: www.shef.ac.uk/staff/ survey (accessed May).
    • (2009)


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.