Quality management in the midst of chaos: The case for strategic management in the international office

Quality in Higher Education

Volumn 4, Issue 1, 1998, Pages 63-72

  Lambrech, Régine ^a  

^a ECOLE CENTRALE DE LYON   (France)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77951282366     PISSN: 13538322     EISSN: 14701081     Source Type: Journal    
DOI: 10.1080/1353832980040107     Document Type: Article

References (6)

1. Davies, J.L., 1995. ‘University strategies for internationalisation in different institutional and cultural settings’ EAIE occasional paper number 8
2. Doherty, G.D., 1993. ‘Towards Total Quality Management in higher education: a case study of the University of Wolverhampton’. Higher Education, 25: 321–39.
3. Doyle, D.P., 1990. Strategic Management, Le Management Strategique, 27Paris: Editions Communications Actives. Collection Bilingue Europénne
4. International Organization for Standardization (ISO). 1987. ‘Quality Management and Quality Assurance Standards: Guidelines for Selection and Use’. ISO 9000 International Standard.
5. Lambrech, R., ed. 1993. The Role of the International Relations Manager in European Institutions of Higher Education, Amsterdam: EAIE Press.
6. Storey, S., 1993. “ Total quality management through BS5750: a case study’ ”. In Quality Assurance for University Teaching, Edited by: Ellis, R., 37–56. Buckingham: Society for Research into Higher Education and Open University Press.