Timing in the art of integration: 'That's how the bastille got stormed'

Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Volumn , Issue , 2005, Pages 313-322

  Martin, David ^a   Rouncefield, Mark ^a   O'Neill, Jacki ^b   Hartswood, Mark ^c   Randall, Dave ^d  

^a LANCASTER UNIVERSITY   (United Kingdom)

^b XRCE Xerox   (France)

^c UNIVERSITY OF EDINBURGH   (United Kingdom)

^d MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Configuration; COTS systems; Electronic patient records; Ethnography; Ethnomethodology; Healthcare; Integration

Indexed keywords

COTS SYSTEMS; CUSTOMIZABLE; ELECTRONIC PATIENT RECORD; ELECTRONIC PATIENT RECORDS; ETHNOGRAPHIC STUDY; ETHNOMETHODOLOGY; LONG TERM; REGULATORY REQUIREMENTS; USER INVOLVEMENT;

HEALTH CARE;

EID: 77950332883     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1099203.1099256     Document Type: Conference Paper

References (14)

1. Berg, M. (1997). Rationalizing Medical Work: Decision Support Techniques and Medical Practices. Cambridge, MA, MIT Press.
2. Bloomfield, B. & Vurdubakis, T. (1997). Visions of Organization and Organizations of Vision. Accounting, Organizations and Society 22, 7, 639-668.
3. Button, G. & Sharrock, W. (1994) Occasioned practices in the work of software engineers. In Requirements Engineering Social & Technical Issues, eds M Jirotka & J Goguen. London. Academic Press.
4. Button, G. & Sharrock, W. (1996). Project work: the organisation of collaborative design and development in software engineering, in JCSCW, v.5 n.4, p.369-386
5. Coble, J., Karat, J. and Kahn, M. (1997) Maintaining a Focus on User Requirements Throughout the Development of Clinical Workstation Software. Proceedings of CHI '97. ACM Press. pp 170-179.
6. Ellingsen, G. and Monterio, E. (2000). A patchwork planet: The heterogeneity of electronic patient record systems in hospitals. In Proc. IRIS'2000 (Uddevalla, Sweden, August).
7. Finkelstein, A (1993) The Report of the Inquiry into the London Ambulance Service. SW Thames Health Authority.
8. Grimson, J., Grimson, W. and Hasselbring, W. (2000): The SI Challenge in Healthcare. Communications of the ACM, vol.43(6), pp. 49-55. ACM Press.
9. Grudin, J. (1991). Systematic Sources of Suboptimal Interface Design in Large Product Development Organizations. Human-Computer Interaction, Vol.6, pp. 147-196, Lawrence Erlbaum Associates.
10. Hartswood, M., Procter, R., Rouncefield, M. and Slack, R. (2003). Making a Case in Medical Work: Implications for the Electronic Medical Record. JCSCW, 12, pp. 241-266.
11. Hughes, J., Randall, D. & Shapiro, D. (1992). Faltering from Ethnography to Design. In proceedings of CSCW 92. © ACM press.
12. Hughes, J., King, V., Rodden, T. & Andersen, H. (1994). Moving Out of the Control Room: Ethnography in system design. In proceedings of CSCW 94. © ACM press.
13. Poltrock, S., and Grudin, J. (1994). Organizational Obstacles to Interface Design and Development: Two Participant-Observer Studies. ToCHI, Vol.1, No.1, pp 52-80. © ACM
14. Sommerville, I., Rodden, T., Sawyer, P. & Bentley, R. (1992). Sociologists can be surprisingly useful in interactive systems design. In proceedings of HCI '92, CUP