Performing charlotte: A technique to bridge cultures in participatory design

International Journal of Sociotechnology and Knowledge Development

Volumn 2, Issue 1, 2010, Pages 36-58

  Light, Ann ^a   Kleine, Dorothea ^b   Holloway, Royal ^b   Vivent, MacArena ^c  

^a SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF LONDON   (United Kingdom)

^c UNIVERSIDAD DE LA FRONTERA   (Chile)

Author keywords

Chile; Cross Cultural Research; Design Methods; ICT4D; Participation; Performance; Value Chain

Indexed keywords

EID: 77950199604     PISSN: 19416253     EISSN: 19416261     Source Type: Journal    
DOI: 10.4018/jskd.2010100803     Document Type: Article

References (34)

1. Baecker, R. M., & Greenberg, S. (Eds.). (1995). Readings in human-computer interaction: toward the year 2000 (2nd ed.). San Francisco, CA: Morgan Kaufmann.
2. Carroll, J. M. (2000). Making Use - scenario- based design of human-computer interactions. Cambridge, Massachusetts: The MIT Press.
3. Chambers, R. (1997). Whose reality counts? Putting the first last, Bourton-on- Dunsmore: ITDG Publishing.
4. Chopra, A., & Kundu, A. (2008). The Fair Tracing project: digital tracing technology and Indian coffee. Contemporary South Asia, 16(2), 217-230. doi:10.1080/09584930701733548
5. Clark, H. H. (1992). Arenas of Language Use. Chicago, IL: University of Chicago Press.
6. Cooke, B. (2004). Rules of thumb for participatory change events. In S. Hickey & M.Giles (Eds.), Participation: from tyranny to transformation? Exploring new Approaches to Participation in Development (pp. 42-57). London: Zed Books.
7. Cooper, A. (1999). The Inmates Are Running the Asylum. Indianapolis: SAMS.
8. Dearden, A., & Rizvi, H. (2008). Adapting Participatory and Agile Software Methods to Participatory Rural Development. In PDC'08: Experiences and Challenges, Proceedings of the Participatory Design Conference (pp. 221-225). Bloomington, Indiana: Indiana University Press.
9. Goodwin, K. (2007). Perfecting Your Personas. User Interface. Retrieved March 23, 2009, from http://www.uie.com/events/uiconf/2007/articles/perfecting- personas/
10. Hickey, S., & Mohan, G. (2004). Towards participation as transformation: critical themes and challenges. In S. Hickey & G. Mohan (Eds.), Participation: from tyranny to transformation? Exploring new Approaches to Participation in Development (pp. 3-25). London: Zed Books.
11. Irani, L., Dourish, P., Grinter, R., & Phillips, K. (2008). Postcolonial Computing. University of California Irvine.
12. Kantola, V., Tiitta, S., Mehto, K., & Kankainen, T. (2007). Using dramaturgical methods to gain more dynamic user understanding in user-centered design. In Proceedings in Creativity and Cognition (pp.173-182). Washington, DC: ACM.
13. Kleine, D. (2007). Striking a Balance. Engineering and Technology, 2(2), 30-33. doi:10.1049/et:20070202
14. Kleine, D. (2008). Negotiating partnerships, understanding power: doing action research on Chilean Fairtrade wine value chains. The Geographical Journal, 174(2), 109-123. doi:10.1111/j.1475-4959.2008.00280.x
15. Korten, D. C. (1984). People-centred Development. West Hartford, Connecticut: Kumarian Press.
16. Lessig, L. (2006). Code: And Other Laws of Cyberspace, Version 2.0. New York, NY: Basic Books.
17. Light, A. (2008, May). The Challenge of Representing a Sociotechnical System: Fair Tracing and the Value Chain. Sociotechnical Aspects of Interaction Design. London.
18. Light, A., Weaver, L., Healey, P. G., & Simpson, G. (2008). Adventures in the Not Quite Yet: using performance techniques to raise design awareness about digital networks. In Proceedings. Design Research Society Conference, Sheffield: Design Research Society
19. Macaulay, C., Jacucci, G., O'Neill, S., Kankaineen, T., & Simpson, M. (2006). The Emerging Roles of Performance within HCI and Interaction Design. Interacting with Computers, 18(5), 942-955. doi:10.1016/j. intcom.2006.07.001
20. Marsden, G. (2007). Social Impact plenary talk. In Proceedings CHI 2007. New York, NY: ACM.
21. Mintel (1999). Green and Ethical Consumer Survey. London: Mintel.
22. Mintel (2001). Attitudes Towards Ethical Food Survey. London: Mintel.
23. Mintel (2004). Green and Ethical Consumer Survey. London: Mintel.
24. Muller, M. J. (2002). Participatory Design: the third space in HCI. In J. Jacko & A. Sears (Eds.). The Human-computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications (pp. 1051-1068). Hillsdale, NJ: Lawrence Erlbaum.
25. Newell, A. F., Morgan, M. E., Gregor, P., & Carmichael, A. (2006). Theatre as an intermediary between users and CHI designers. In Proceedings CHI 2007 (pp. 111-116), New York, NY: ACM.
26. Nicholls, A., & Opal, C. (2004). Fair Trade: market-driven ethical consumption. London: Sage.
27. Nielsen, L. (2005). Then the picture comes in your mind of what you have seen on TV - A study of personas descriptions and use. In The 5th Danish Human-Computer Interaction Research Symposium (pp. 68-73), Copenhagen: CBS, Institut for Informatik.
28. Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. New York, NY: Free Press.
29. Pruitt, J., & Adlin, T. (2006). The Persona Lifecycle: Keeping People in Mind Throughout Product Design. San Francisco, CA: Morgan Kaufmann.
30. Shen, S. T., Woolley, M., & Prior, S. (2006). Towards culture-centred design. Interacting with Computers, 18(4), 820-852. doi:10.1016/j.intcom.2005. 11.014
31. Simarian, K. T. (2003). Take it to the next stage: the roles of role playing in the design process. In Proceedings CHI 2003 (pp. 1012-1013), New York, NY: ACM.
32. Soegaard, M. (2007). Personas. Interaction Design Encyclopedia. Retrieved March 23, 2009, from: http://www.interaction-design.org/encyclopedia/personas. html
33. Wajcman, J. (2004). Technofeminism. Oxford: Polity Press
34. Wright, P. C., & McCarthy, J. (2008). Empathy and experience in HCI. In Proceedings CHI 2008 (pp. 637-646). New York, NY: ACM.