Cognitive processes in evaluating reference letters

Applied Cognitive Psychology

Volumn 24, Issue 1, 2010, Pages 27-40

  Wong, Kin Fai Ellick ^a   Werbel, James D ^b  

^a HONG KONG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Hong Kong)

^b IOWA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; COGNITION; CONTROLLED STUDY; DECISION MAKING; FEMALE; HUMAN; HUMAN EXPERIMENT; JOB FINDING; MALE; MENTAL TASK; PERCEPTIVE DISCRIMINATION; PRIORITY JOURNAL; REINFORCEMENT; SELECTIVE ATTENTION; SELF CONCEPT; TASK PERFORMANCE; THEORY VALIDATION;

EID: 77950161372     PISSN: 08884080     EISSN: 10990720     Source Type: Journal    
DOI: 10.1002/acp.1541     Document Type: Article

References (34)

1. Aamodt, M., Bryan, D., & Whitcomb, A. (1993). Predicting performance with letters of recommendation. Public Personnel Management, 22, 81-90.
2. Aronson, E. (1969). The theory of cognitive dissonance: A current perspective. Advances in Experimental Social Psychology, 4, 1-34.
3. Baxter, J.C., Brock, B., Hill, P.C., & Rozelle, R.M. (1981). Letters of recommendation: A question of value. Journal of Applied Psychology, 66, 296-301.
4. Binning, J.F., Goldstein, M.A., Garcia, M.F., & Scattaregia, J.H. (1988). Effects of preinterview impressions on questioning strategies in same-and opposite-sex employment interviews. Journal of Applied Psychology, 73, 30-37.
5. Cable, D.M., & Gilovich, T. (1998). Looked over or overlooked? Prescreening decisions and postinterview evaluations. Journal of Applied Psychology, 83, 501-508.
6. Chaiken, S. (1980). Heuristic versus systematic information processing and the use of source versus message cues in persuasion. Journal of Personality and Social Psychology, 39, 752-766.
7. Conlon, E.J., & Park, J.M. (1987). Information requests in the context of escalation. Journal of Applied Psychology, 72, 344-350.
8. Dipboye, R.L. (1982). Self-fulfilling prophecies in the selection-recruitment interview. Academy of Management Review, 7, 579-586.
9. Dipboye, R.L., Stramler, C.S., & Fontenelle, G.A. (1984). The effects of the application on recall of information from the interview. Academy of Management Journal, 27, 561-575.
10. Dougherty, T.W., Turban, D.B., & Callender, J.C. (1994). Confirming first impressions in the employment interview: A field study of interviewer behavior. Journal of Applied Psychology, 79, 659-665.
11. Dunegan, K.J. (1993). Framing, cognitive modes, and image theory: Toward an understanding of a glass half full. Journal of Applied Psychology, 78, 491-503.
12. Feldman, J.M. (1981). Beyond attribution theory: Cognitive processes in performance appraisal. Journal of Applied Psychology, 66, 127-148.
13. Festinger, L. (1957). A theory of cognitive dissonance. Evanston, IL: Row, Peterson.
14. Fiske, S.T. (1988). Compare and contrast: Brewer's dual process model and Fiske et al.'s continuum model. In T.K. Srull, & R.S. Wyer, Jr. (Eds.), Advances in social cognition (Vol. 1, pp. 65-76). Hillsdale, NJ: Erlbaum.
15. Fiske, S.T., & Pavelchak, M.A. (1986). Category-based versus piecemeal-based affective responses: Developments in schema-triggered affect. In R.M. Sorrentino, & E.T. Higgins (Eds.), Handbook of motivation and cognition: Foundations of social behavior (pp. 167-203). New York: Guildford Press.
16. Haberlandt, K., & Graesser, A.C. (1985). Component processes in text comprehension and some of their introductions. Journal of Experimental Psychology: General, 114, 357-374.
17. Haberlandt, K., & Graesser, A.C. (1989). Processing of new arguments at clause boundaries. Memory & Cognition, 17, 186-193.
18. Heneman, H.G., III, & Judge, T.A. (2003). Staffing organizations (4th ed.). Boston: McGraw-Hill Irwin.
19. Jonas, E., Schulz-Hardt, S., Frey, D., & Thelen, N. (2001). Confirmation bias in sequential information search after preliminary decisions: An expansion of dissonance theoretical research on selective exposure to information. Journal of Personality and Social Psychology, 80, 557-571.
20. Just, M.A., Carpenter, P.A., & Woolley, J.D. (1982). Paradigms and processes in reading comprehension. Journal of Experimental Psychology: General, 111, 228-238.
21. Kulik, C.T., & Ambrose, M.L. (1993). Category-based and feature-based processes in performance appraisal: Integrating visual and computerized sources of performance data. Journal of Applied Psychology, 78, 821-830.
22. Kuvaas, B., & Selart, M. (2005). Effects of attribute framing on cognitive processing and evaluation. Organizational Behavior and Human Decision Processes, 95, 198-207.
23. Levy-Leboyer, C. (1994). Selection and assessment in Europe. In H.C. Triandis, M.D. Dunnette, & L.M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 4, 2nd ed., pp. 173-190). Palo Alto, CA: Consulting Psychologists Press.
24. Maheswaran, D., & Chaiken, S. (1991). Promoting systematic processing in low-motivated settings: Effect of incongruent information on processing and judgment. Journal of Personality and Social Psychology, 61, 13-25.
25. Muchinsky, P.M. (1979). The use of reference report in personnel selection: A review and evaluation. Journal of Occupational Psychology, 52, 287-297.
26. Ryan, A.M., McFarland, L., Baron, H., & Page, R. (1999). An international look at selection practices: Nation and culture as explanations for variability in practice. Personnel Psychology, 52, 359-392.
27. Schulz-Hardt, S., Frey, D., Lüthgens, C., & Moscovici, S. (2000). Biased information search in group decision making. Journal of Personality and Social Psychology, 78, 655-669.
28. Stangor, C., & McMillan, D. (1992). Memory for expectancy-congruent and expectancy-incongruent information: A review of the social and social development literatures. Psychological Bulletin, 111, 42-61.
29. Staw, B.M. (1976). Keeping-deep in big muddy - Study of escalating commitment to a chosen course of action. Organizational Behavior and Human Performance, 16, 27-44.
30. Tommasi, G.W., Williams, K.B., & Nordstrom, C.R. (1998). Letters of recommendation: What information captures HR professional attention? Journal of Business & Psychology, 13, 5-18.
31. Wofford, J.C., & Goodwin, V.L. (1990). Effects of feedback on cognitive processing and choice of decision style. Journal of Applied Psychology, 75, 603-612.
32. Wong, K.F.E., & Kwong, J.Y.Y. (2005a). Between-individual comparisons in performance evaluation: A perspective from prospect theory. Journal of Applied Psychology, 90, 284-294.
33. Wong, K.F.E., & Kwong, J.Y.Y. (2005b). Comparing two tiny giants or two huge dwarfs? Preference reversals owing to number size framing. Organizational Behavior and Human Decision Processes, 98, 54-65.
34. Wong, K.F.E., Kwong, J.Y.Y., & Ng, C.K. (2008). When thinking rationally increases biases: The role of rational thinking style in escalation of commitment. Applied Psychology: An International Review, 57, 246-271.