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Volumn 11, Issue 6, 2009, Pages 833-856

Managing citizen identity information in e-government service relationships in the UK: The emergence of a surveillance state or a service state?

Author keywords

Citizen; Citizen identity information; E government; Identity management; Public service

Indexed keywords


EID: 77949500728     PISSN: 14719037     EISSN: 14719045     Source Type: Journal    
DOI: 10.1080/14719030903318988     Document Type: Article
Times cited : (16)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.