Got Volunteers? Association of Hospice Use of Volunteers With Bereaved Family Members' Overall Rating of the Quality of End-of-Life Care

Journal of Pain and Symptom Management

Volumn 39, Issue 3, 2010, Pages 502-506

  Block, Eve M ^a   Casarett, David J ^b   Spence, Carol ^c   Gozalo, Pedro ^a   Connor, Stephen R ^c   Teno, Joan M ^a  

^a BROWN UNIVERSITY   (United States)

^b UNIVERSITY OF PENNSYLVANIA   (United States)

^c National Hospice and Palliative Care Organization   (United States)

Author keywords

consumer perceptions; Hospice; quality of care; ratings of the quality of care; variation; volunteers

Indexed keywords

ARTICLE; BEREAVEMENT; CROSS-SECTIONAL STUDY; HEALTH CARE QUALITY; HEALTH SURVEY; HOSPICE; HUMAN; MULTIVARIATE ANALYSIS; SATISFACTION; TERMINAL CARE; UNITED STATES; VOLUNTEER;

ANALYSIS OF VARIANCE; ATTITUDE TO DEATH; BEREAVEMENT; CROSS-SECTIONAL STUDIES; FAMILY; HOSPICES; HOSPITAL VOLUNTEERS; HUMANS; QUALITY OF HEALTH CARE; TERMINAL CARE;

EID: 77949467739     PISSN: 08853924     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jpainsymman.2009.11.310     Document Type: Article

References (8)

1. Claxton-Oldfield S., and Claxton-Oldfield J. The impact of volunteering in hospice palliative care. Am J Hosp Palliat Care 24 4 (2007) 259-263
2. Addington-Hall J.M., and Karlsen S. A national survey of health professionals and volunteers working in voluntary hospice services in the UK. I. Attitudes to current issues affecting hospices and palliative care. Palliat Med 19 1 (2005) 40-48
3. Addington-Hall J.M., and Karlsen S. A national survey of health professionals and volunteers working in voluntary hospices in the UK. II. Staff and volunteers' experiences of working in hospices. Palliat Med 19 1 (2005) 49-57
4. Connor S.R., Tecca M., LundPerson J., and Teno J. Measuring hospice care: the National Hospice and Palliative Care Organization National Hospice Data Set. J Pain Symptom Manage 28 4 (2004) 316-328
5. Connor S.R., Teno J., Spence C., and Smith N. Family evaluation of hospice care: results from voluntary submission of data via website. J Pain Symptom Manage 30 1 (2005) 9-17
6. Teno J.M., Clarridge B., Casey V., Edgman-Levitan S., and Fowler J. Validation of Toolkit After-Death Bereaved Family Member Interview. J Pain Symptom Manage 22 3 (2001) 752-758
7. Steinhauser K.E., Maddox G.L., Person J.L., and Tulsky J.A. The evolution of volunteerism and professional staff within hospice care in North Carolina. Hosp J 15 1 (2000) 35-51
8. Mor V., and Laliberte L. Roles ascribed to volunteers. An examination of different types of hospice organizations. Eval Health Prof 6 4 (1983) 453-464