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Volumn 16, Issue 3, 2009, Pages 191-205

Cycle time improvement by a Six Sigma project for the increase of new business accounts

Author keywords

Cycle time reduction; Six sigma services improvement

Indexed keywords

CUSTOMER SATISFACTION; HUMAN RESOURCE MANAGEMENT; PROCESS MONITORING; SIX SIGMA; WORK SIMPLIFICATION;

EID: 77949295482     PISSN: 10724761     EISSN: 1943670X     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (10)

References (19)
  • 15
    • 77949306496 scopus 로고    scopus 로고
    • Mc Graw-Hill/Interamericana de España
    • Pande S. M. (2002) ¿Qué es Seis-Sigma? Mc Graw-Hill/Interamericana de España.
    • (2002) ¿Qué es Seis-sigma?
    • Pande, S.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.