The normalization of deviance in healthcare delivery

Business Horizons

Volumn 53, Issue 2, 2010, Pages 139-148

  Banja, John ^a  

^a EMORY UNIVERSITY   (United States)

Author keywords

Deviations from standards of care; Medical errors; Normalization of deviance; Patient safety; Preventable harms

Indexed keywords

EID: 77649189824     PISSN: 00076813     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.bushor.2009.10.006     Document Type: Article

References (27)

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