메뉴 건너뛰기




Volumn 67, Issue 4, 2010, Pages 300-311

Effective use of workload and productivity monitoring tools in health-system pharmacy, part 1

Author keywords

Benchmarking; Computers; Economics; Patient care; Personnel, pharmacy; Pharmaceutical services; Pharmacists, hospital; Pharmacy, institutional, hospital; Productivity; Quality assurance; Work load

Indexed keywords

COMPUTER PROGRAM; DRUG INDUSTRY; HEALTH CARE COST; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH SURVEY; HUMAN; JOB PERFORMANCE; MEDICAL LITERATURE; PATIENT CARE; PEER GROUP; PERFORMANCE MEASUREMENT SYSTEM; PHARMACIST; PRIORITY JOURNAL; PRODUCTIVITY; PROFESSIONAL PRACTICE; QUALITY CONTROL; REVIEW; WORKLOAD;

EID: 77249089781     PISSN: 10792082     EISSN: None     Source Type: Journal    
DOI: 10.2146/ajhp090217.p1     Document Type: Review
Times cited : (44)

References (28)
  • 1
    • 77249140858 scopus 로고    scopus 로고
    • Benchmarking helps attain the delicate balance between cost and quality
    • Krizner K. Benchmarking helps attain the delicate balance between cost and quality. Manag Healthc Exec. 2003; 13(9):36-8.
    • (2003) Manag Healthc Exec , vol.13 , Issue.9 , pp. 36-38
    • Krizner, K.1
  • 2
    • 0028435819 scopus 로고
    • Benchmarking applied to health care
    • Camp RC, Tweet AG. Benchmarking applied to health care. Jt Comm J Qual Improv. 1994; 20:229-38.
    • (1994) Jt Comm J Qual Improv , vol.20 , pp. 229-238
    • Camp, R.C.1    Tweet, A.G.2
  • 3
    • 0035061625 scopus 로고    scopus 로고
    • Improving group practice performance with benchmarking
    • Witt MJ. Improving group practice performance with benchmarking. Healthc Financ Manage. 2001; 55:67-70.
    • (2001) Healthc Financ Manage , vol.55 , pp. 67-70
    • Witt, M.J.1
  • 4
    • 0035139320 scopus 로고    scopus 로고
    • Health and productivity management: Establishing key performance measures, benchmarks, and best practices
    • Goetzel RZ, Guindon AM, Turshen IJ et al. Health and productivity management: establishing key performance measures, benchmarks, and best practices. J Occup Envir Med. 2001; 43:493-504.
    • (2001) J Occup Envir Med , vol.43 , pp. 493-504
    • Goetzel, R.Z.1    Guindon, A.M.2    Turshen, I.J.3
  • 5
    • 0033787419 scopus 로고    scopus 로고
    • Benchmarking in health-system pharmacy: Current research and practical applications
    • Bhavnani SM. Benchmarking in health-system pharmacy: current research and practical applications. Am J Health-Syst Pharm. 2000; 57(suppl 2):S13-20.
    • (2000) Am J Health-Syst Pharm , vol.57 , Issue.SUPPL. 2
    • Bhavnani, S.M.1
  • 6
    • 77249094377 scopus 로고    scopus 로고
    • accessed 2006 Jan 16
    • Kaplan RS. When benchmarks don't work, http://hbswk.hbs.edu/tools/print- item.jhtml?id=5158&rt=finance (accessed 2006 Jan 16).
    • When benchmarks don't work
    • Kaplan, R.S.1
  • 7
    • 0033153465 scopus 로고    scopus 로고
    • Evaluating a benchmarking database and identifying cost reduction opportunities by diagnosis-related group
    • Knoer SJ, Could RJ, Folker T. Evaluating a benchmarking database and identifying cost reduction opportunities by diagnosis-related group. Am J Health-Syst Pharm. 1999; 56:1102-7.
    • (1999) Am J Health-Syst Pharm , vol.56 , pp. 1102-1107
    • Knoer, S.J.1    Could, R.J.2    Folker, T.3
  • 8
    • 0033783563 scopus 로고    scopus 로고
    • Using benchmarking data to evaluate and support pharmacy programs in health systems
    • Murphy JE. Using benchmarking data to evaluate and support pharmacy programs in health systems. Am J Health-Syst Pharm. 2000; 57(suppl 2):S28-31.
    • (2000) Am J Health-Syst Pharm , vol.57 , Issue.SUPPL. 2
    • Murphy, J.E.1
  • 9
    • 0028866569 scopus 로고
    • Collaborating with reengineering consultants: Maintaining resources in the future
    • McAllister JC. Collaborating with reengineering consultants: maintaining resources in the future. Am J Health-Syst Pharm. 1995; 52:2676-80.
    • (1995) Am J Health-Syst Pharm , vol.52 , pp. 2676-2680
    • McAllister, J.C.1
  • 10
    • 0018067428 scopus 로고
    • Determining staffing requirements in institutional pharmacy
    • Summerfield MR, Go HI, Lamy PP et al. Determining staffing requirements in institutional pharmacy. Am J Hosp Pharm. 1978; 35:1487-95.
    • (1978) Am J Hosp Pharm , vol.35 , pp. 1487-1495
    • Summerfield, M.R.1    Go, H.I.2    Lamy, P.P.3
  • 11
    • 0033560145 scopus 로고    scopus 로고
    • Benchmarking the allocation of pharmacists' time
    • Robinson NL, Stump LS. Benchmarking the allocation of pharmacists' time. Am J Health-Syst Pharm. 1999; 56:516-8.
    • (1999) Am J Health-Syst Pharm , vol.56 , pp. 516-518
    • Robinson, N.L.1    Stump, L.S.2
  • 12
    • 0033631433 scopus 로고    scopus 로고
    • Hospital pharmacy data: Hospital activity
    • Lass G, Frandsen J. Hospital pharmacy data: hospital activity. Pharm Pract Manag Q. 2000; 19(4):1-6.
    • (2000) Pharm Pract Manag Q , vol.19 , Issue.4 , pp. 1-6
    • Lass, G.1    Frandsen, J.2
  • 13
    • 0343934841 scopus 로고
    • Work analysis and time study
    • Brown TR, Smith MC, eds, 2nd ed. Bethesda, MD: American Society of Hospital Pharmacists;
    • Hepler CD. Work analysis and time study. In: Brown TR, Smith MC, eds. Handbook of institutional pharmacy practice: administration and management. 2nd ed. Bethesda, MD: American Society of Hospital Pharmacists; 1986:71-89.
    • (1986) Handbook of institutional pharmacy practice: Administration and management , pp. 71-89
    • Hepler, C.D.1
  • 14
    • 0033784183 scopus 로고    scopus 로고
    • Benchmarking in health system pharmacy: Experience at Glen Falls Hospital
    • Huntington N. Benchmarking in health system pharmacy: experience at Glen Falls Hospital. Am J Health-Syst Pharm. 2000; 57(suppl2):S21-4.
    • (2000) Am J Health-Syst Pharm , vol.57 , Issue.SUPPL.2
    • Huntington, N.1
  • 15
    • 0025261356 scopus 로고
    • Time and cost requirements for decentralized pharmacist activities
    • Iglar AM, Osland CS, Ploetz PA et al. Time and cost requirements for decentralized pharmacist activities. Am J Hosp Pharm. 1990; 47:572-8.
    • (1990) Am J Hosp Pharm , vol.47 , pp. 572-578
    • Iglar, A.M.1    Osland, C.S.2    Ploetz, P.A.3
  • 16
    • 0026595127 scopus 로고
    • Increasing pharmacy productivity by expanding the role of pharmacy technicians
    • Kaiman MK, Witkowski DE, Ogawa GS. Increasing pharmacy productivity by expanding the role of pharmacy technicians. Am J Hosp Pharm. 1992; 49:84-9.
    • (1992) Am J Hosp Pharm , vol.49 , pp. 84-89
    • Kaiman, M.K.1    Witkowski, D.E.2    Ogawa, G.S.3
  • 17
    • 0033787987 scopus 로고    scopus 로고
    • Benchmarking in health system pharmacy: Experience at MeritCare Medical Center
    • Nelson RE. Benchmarking in health system pharmacy: experience at MeritCare Medical Center. Am J Health-Syst Pharm. 2000; 57(suppl2):S25-7.
    • (2000) Am J Health-Syst Pharm , vol.57 , Issue.SUPPL.2
    • Nelson, R.E.1
  • 20
    • 0034669311 scopus 로고    scopus 로고
    • Development of a best practice model at a university hospital to increase efficiency in the management of patients with community acquired pneumonia
    • Gora-Harper ML, Rapp RP, Finney JP. Development of a best practice model at a university hospital to increase efficiency in the management of patients with community acquired pneumonia. Am J Health-Syst Pharm. 2000; 57(suppl 3):S6-9.
    • (2000) Am J Health-Syst Pharm , vol.57 , Issue.SUPPL. 3
    • Gora-Harper, M.L.1    Rapp, R.P.2    Finney, J.P.3
  • 21
    • 33748795863 scopus 로고    scopus 로고
    • Monitoring of pharmacy staffing, workload, and productivity in community hospitals
    • Gupta SR, Wojtynek JE, Walton SM et al. Monitoring of pharmacy staffing, workload, and productivity in community hospitals. Am J Health-Syst Pharm. 2007; 63:1728-34.
    • (2007) Am J Health-Syst Pharm , vol.63 , pp. 1728-1734
    • Gupta, S.R.1    Wojtynek, J.E.2    Walton, S.M.3
  • 22
    • 3242707735 scopus 로고    scopus 로고
    • Hospital capacity, productivity, and patient safety - it all flows together
    • Zimmerman RS. Hospital capacity, productivity, and patient safety - it all flows together. Front Health Serv Manage. 2004; 20(4):33-8.
    • (2004) Front Health Serv Manage , vol.20 , Issue.4 , pp. 33-38
    • Zimmerman, R.S.1
  • 24
    • 77249132940 scopus 로고    scopus 로고
    • accessed 2009 Nov 20
    • American Society of Health-System Pharmacists. ASHP policy statement on workload monitoring and reporting (0901). www.ashp.org/DocLibrary/BestPractices/ ManagementPositions09.aspx (accessed 2009 Nov 20).
    • ASHP policy statement on workload monitoring and reporting
  • 26
    • 1842374387 scopus 로고    scopus 로고
    • Pharmacist influence on economic and morbidity outcomes in a tertiary care teaching hospital
    • Boyko WL, Yurkowski PJ, Ivey MF et al. Pharmacist influence on economic and morbidity outcomes in a tertiary care teaching hospital. Am J Health-Syst Pharm. 1997; 54:1591-5.
    • (1997) Am J Health-Syst Pharm , vol.54 , pp. 1591-1595
    • Boyko, W.L.1    Yurkowski, P.J.2    Ivey, M.F.3
  • 27
    • 85136349422 scopus 로고    scopus 로고
    • Leape LL, Cullen DJ, Clapp MD et al. Pharmacist participation on physician rounds and adverse drug events in the intensive care unit. JAMA. 1999; 282:267-70. [Erratum, JAMA. 2000; 283:1293.]
    • Leape LL, Cullen DJ, Clapp MD et al. Pharmacist participation on physician rounds and adverse drug events in the intensive care unit. JAMA. 1999; 282:267-70. [Erratum, JAMA. 2000; 283:1293.]
  • 28
    • 0036830282 scopus 로고    scopus 로고
    • Clinical and economic outcomes of pharmacist recommendations in a Veterans Affairs medical center
    • Lee AJ, Boro MS, Knapp KK et al. Clinical and economic outcomes of pharmacist recommendations in a Veterans Affairs medical center. Am J Health-Syst Pharm. 2002; 59:2070-7.
    • (2002) Am J Health-Syst Pharm , vol.59 , pp. 2070-2077
    • Lee, A.J.1    Boro, M.S.2    Knapp, K.K.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.