QFD for customer-focused requirements engineering

Proceedings of the IEEE International Conference on Requirements Engineering

Volumn 2003-January, Issue , 2003, Pages 330-338

  Herzwurm, G ^a   Schockert, S ^b   Pietsch, W ^c  

^a UNIVERSITY OF STUTTGART   (Germany)

^b UNIVERSITY OF COLOGNE   (Germany)

^c AACHEN UNIVERSITY OF APPLIED SCIENCES   (Germany)

Author keywords

Quality function deployment

Indexed keywords

ELECTRONIC COMMERCE; QUALITY FUNCTION DEPLOYMENT; REQUIREMENTS ENGINEERING;

ELECTRONIC BUSINESS; MANUFACTURING INDUSTRIES; QFD MODELS; STATE OF THE ART;

SOFTWARE DESIGN;

EID: 76249106777     PISSN: 1090705X     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICRE.2003.1232777     Document Type: Conference Paper

References (26)

1. Akao, Y. (1990), "Quality Function Deployment: Integrating Customer Requirements into Product Design", Translated by Glenn H. Mazur and Japan Business Consultants, Ldt. Cambridge, Massachusetts.
2. Akao, Y., Ohfuji, T. and Tanaka, K. (1999), "QFD Towards Product Development Management", in "Proceedings of the Fifth International Symposium on Quality Function Deployment and the First Brazilian Conference on Management of Product Development", Belo Horizonte, Brazil, pp. 1-10.
3. Arthur, W. B. (1996), "Increasing Returns and the New World of Business", Harvard Business Review, 74 (4), pp. 100-109.
4. ASI (American Supplier Institute) (1990), "Quality Function Deployment - Excerpts from the Implementation Manual for Three Day QFD Workshop. Version 3.4" in QFD-Institute (Ed.), "Transactions from the Second Symposium on Quality Function Deployment", Novi, Michigan, pp. 21-85.
5. Barnett, William D. and Raja, M. K (1995): Application of QFD to the software development process, International Journal of Quality & Reliability Management. 12 (6), pp. 24-42.
6. Betts, M. (1990), "QFD Integrated with Software Engineering" in QFD-Institute (Ed.), "Transactions from the Second Symposium on Quality Function Deployment", Novi, Michigan, pp. 442-459.
7. Cusumano, M. A. and Selby, R. W. (1995), "Microsoft Secrets: How the world's most powerful software company creates technology, shapes markets, and manages people", New York.
8. Davis, A. M. (1993), "Software Requirements. Objects, Functions and States", Prentice Hall, Englewood Cliffs, New Jersey.
9. Dreger, J. B. (1989), "Function Point Analysis", Englewood Cliffs.
10. Haag, S. T (1992), "A field study of the use on quality function deployment (QFD) as applied to software development", University of Texas at Arlington.
11. Herzwurm, G., Schockert, S. and Mellis, M. (1996), "Determining the Success of a QFD project - exemplified by a pilot scheme carried out in cooperation with the German software company SAP AG", in QFD-Institute (Ed.),: "Transactions from the Eighth Symposium on Quality Function Deployment and International Symposium on QFD '96", Novi, Michigan, pp. 131-150.
12. Herzwurm, G., Ahlemeier, G., Schockert, S. and Mellis W. (1998), "Success Factors of QFD Projects", in Chapman, R., Hunt, R. (Ed.), "Proceedings of the World Innovation and Strategy Conference in Sydney, Australia", pp. 27-41.
13. Herzwurm, G. and Schockert, S (1999), "Virtual Product Development", in "Proceedings of the Fifth International Symposium on Quality Function Deployment and the First Brazilian Conference on Management of Product Development", Belo Horizonte, Brazil, pp. 83-91.
14. Herzwurm, G., Schockert, S. and Mellis, W. (2000), "Joint Requirements Engineering. QFD for Rapid Customer-Focused Software and Internet Development", Vieweg - Gabler, Braunschweig - Wiesbaden.
15. Kalakota, R. and Whinston, A. B. (1997), "Readings in Electronic Commerce", Reading, Massachusetts, Addison-Wesley.
16. Kihara, T. (1992), "Decomposing Software Requirements by Using QFD and QMIII. A Thesis for the degree of Master of science", Thayer School of Engineering Dartmouth College Hanover, NH.
17. McConnell, S. (1996), "Rapid Development: Taming wild Software Schedules", Microsoft Press, Redmont.
18. Ohmori, A. (1993), "Software quality deployment approach: framework design, methodology and example", Software Quality Journal. No. 3, pp. 209-240.
19. rd edition, Pittsburgh.
20. Shindo, H. (1999), "Application of QFD to Software and QFD Software Tools", in "Pre-Conference Workshops of the Fifth International Symposium on Quality Function Deployment and the First Brazilian Conference on Management of Product Development", Belo Horizonte, Brazil.
21. Wood, J. and Silver, D. (1995), "Joint Application Development", John Wiley & Sons, Philadelphia.
22. Yoffie, D. B. and Cusumano, M. A. (1999), "Judo Strategy. The Competitive of Dynamics of Internet Time", Harvard Business Review, 77(1), pp. 72-81.
23. Zultner, R. E. (1990), "Software Quality [Function] Deployment. Applying QFD to software" in QFD-Institute (Ed.), "Transactions from the Second Symposium on Quality Function Deployment", Novi, Michigan, pp. 132-149.
24. Zultner, R. E. (1991), "Before the House. The Voices of the Customers in QFD", in QFD-Institute (Ed.), "Transactions from the Third Symposium on Quality Function Deployment", Novi, Michigan, pp. 451-464.
25. Zultner, R. E. (1994), "Software quality function deployment - the North American experience", in SAQ, EOQ-SC (Ed.), "Software Quality Concern for People. Proceedings of the Fourth European Conference on Software Quality", Zürich, pp. 143-158.
26. Zultner, R. E. (1995), "Blitz QFD: Better, Faster, and Cheaper Forms of QFD", American Programmer. October, pp. 24-36.