Development of a model and measure of process-oriented quality of care for substance abuse treatment

Journal of Behavioral Health Services and Research

Volumn 37, Issue 1, 2010, Pages 4-24

  Mael, Fred A ^b   O'Shea, Patrick Gavan ^c   Smith, Mark Alan ^d   Burling, Andrea Seidner ^e   Carman, Kristin L ^a   Haas, Amie ^f   Rogers, Kelly S ^g  

^a AMERICAN INSTITUTES FOR RESEARCH   (United States)

^b Mael Consulting   (United States)

^c HUMAN RESOURCES RESEARCH ORGANIZATION   (United States)

^d Valtera Corporation   (United States)

^e AMERICAN INSTITUTES FOR RESEARCH   (United States)

^f SANTA CLARA UNIVERSITY   (United States)

^g University of Iowa   (United States)

Author keywords

Critical incident technique; Performance measurement; Process measures; Quality of care; Substance abuse treatment; Work performance

Indexed keywords

ANALYSIS OF VARIANCE; ARTICLE; DRUG DEPENDENCE TREATMENT; FACTORIAL ANALYSIS; HEALTH CARE QUALITY; HUMAN; LEADERSHIP; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PROGRAM DEVELOPMENT; PUBLIC RELATIONS; TOTAL QUALITY MANAGEMENT; WORKPLACE;

ANALYSIS OF VARIANCE; EFFICIENCY, ORGANIZATIONAL; FACTOR ANALYSIS, STATISTICAL; HUMANS; INTERPROFESSIONAL RELATIONS; LEADERSHIP; MODELS, ORGANIZATIONAL; PROCESS ASSESSMENT (HEALTH CARE); PROGRAM DEVELOPMENT; PROGRAM EVALUATION; QUALITY OF HEALTH CARE; SUBSTANCE ABUSE TREATMENT CENTERS; TOTAL QUALITY MANAGEMENT; WORKPLACE;

EID: 76049125647     PISSN: 10943412     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11414-009-9180-4     Document Type: Article

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