A promising planning tool: Quality function deployment

Cost Engineering (Morgantown, West Virginia)

Volumn 44, Issue 3, 2002, Pages 28-36

  Eldin, Neil ^a  

^a OREGON STATE UNIVERSITY   (United States)

Author keywords

Construction; Cost savings; Deployment; New products; Quality

Indexed keywords

EID: 75949117780     PISSN: 02749696     EISSN: None     Source Type: Trade Journal    
DOI: None     Document Type: Article

References (18)

1. Bossert, James L. Quality Function Deployment, A Practitioner's Approach. Milwaukee, WI: ASQC Quality Press. (1991):47-48.
2. Burrows, Peter. In Search of the Perfect Product. Electronic Business, June 17, 1991.
3. Cohen, Louis. Quality Function Deployment: An Application Perspective from Digital Equipment Corporation. National Productivity Review (Summer 1988) : 197-208.
4. Dika, Robert J. Overview of Quality Function Deployment. Transactions from the Third Symposium on Quality Function Deployment, (June 1991) : 2-16.
5. Griffin, Abbie. Evaluating QFD's Use in US Finns as a Process for Developing Products. Journal of Product Innovation Management, 9, no. 3 (June 1991) : 171-187.
6. Griffin, Abbie and John R. Hauser. The Voice of the Customer. Marketing Science, 12, no. 1, (Winter 1993) : 1-26.
7. Hauser, John R. and Don Clausing. The House of Quality, Harvard Business Review, (May-June 1998) : 63-73.
8. Kinni, Theodore B. What's QFD? Industry Week, (Nov. 1, 1993) : 31-34.
9. Krueger, Richard A. Focus Groups: A Practical Guide for Applied Research. Newbury Park, CA. Sage Publications, Inc. (1988).
10. Maran, Elaine. New Product Management and the Social Climate of the 1980s. New Products Handbook (ed) Wizenberg, L. (1986):20-21.
11. Mazur, Glen H. Elicit Service Customer Needs-Using Software Engineering Tools, Transactions from the Seventh Symposium on Quality Function Deployment, (June 1995) : 618-626.
12. McElroy, John. For Whom Are We Building Cars?-Lets Get Rid of Opinioneering and Start Building Cars That Meet the Voice of the Customer! Automotive Industries, June 1987.
13. McElroy, John, QFD-Building the House of Quality. Automotive Industries (January, 1989).
14. Nakui, Satoshi. Gaining the Strategic Advantage: Implementing Proactive Quality Function Development. Transactions of the Symposium on Quality Function Deployment, (June 1992).
15. Schriener, Judy; William Angelo, Rob McManmy. Total Quality Management Struggles Into Orbit. Engineering News Report, (May 15, 1995-24-28.
16. Sullivan, L. P. (1986). Quality Function Deployment-A system to Assure That Customer Needs Drive the Product Design and Production Process, Quality Progress, (June 1986) : 39-50.
17. Wasserman, Gary S. On How to Prioritize Design Requirements During the QFD Planning Process, IIE Transactions, 25 no. 3 (May 1993) : 59-65.
18. Wolf, Michael. Development of the City of Quality: A Hypertext-based Decision Support System for Quality Function Deployment. Decision Support Systems 11(1994) : 299-318.