Reducing patient wait times and improving resource utilization at British Columbia Cancer Agency's ambulatory care unit through simulation

Health Care Management Science

Volumn 12, Issue 4, 2009, Pages 392-407

  Santibáñez, Pablo ^a   Chow, Vincent S ^a   French, John ^a   Puterman, Martin L ^b   Tyldesley, Scott ^a  

^a BRITISH COLUMBIA CANCER AGENCY   (Canada)

^b UNIVERSITY OF BRITISH COLUMBIA   (Canada)

Author keywords

Ambulatory clinic; Health care; Outpatient; Process improvement; Simulation

Indexed keywords

ARTICLE; CANADA; COMPUTER SIMULATION; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; HUMAN; MEDICAL EDUCATION; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; TASK PERFORMANCE; TIME;

APPOINTMENTS AND SCHEDULES; BRITISH COLUMBIA; COMPUTER SIMULATION; HEALTH CARE RATIONING; HUMANS; INTERNSHIP AND RESIDENCY; OUTPATIENT CLINICS, HOSPITAL; PROCESS ASSESSMENT (HEALTH CARE); TIME AND MOTION STUDIES; TIME FACTORS;

EID: 75749113370     PISSN: 13869620     EISSN: None     Source Type: Journal    
DOI: 10.1007/s10729-009-9103-1     Document Type: Article

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