Towards formalised end-user participation in information systems development process: Bridging the gap between participatory design and ISD methodologies

Proceedings of the 9th Conference on Participatory Design: Expanding Boundaries in Design, PDC 2006

Volumn , Issue , 2006, Pages 21-30

  Pekkola, Samuli ^a   Kaarilahti, Niina ^a   Pohjola, Pasi ^a  

^a UNIVERSITY OF JYVÄSKYLÄ   (Finland)

Author keywords

CSCW; End users; Information systems development; ISD methods; Participatory design

Indexed keywords

INFORMATION SYSTEMS; MANAGEMENT INFORMATION SYSTEMS; SPECIFICATIONS;

CSCW; END USERS; INFORMATION SYSTEMS DEVELOPMENT; ISD METHODS; PARTICIPATORY DESIGN;

DESIGN;

EID: 74549137175     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1147261.1147265     Document Type: Conference Paper

References (44)

1. Avison, D. and Fitzgerald, G. Information Systems Development: Methodologies, Techniques and Tools. Second Edition, McGraw Hill, 2002.
2. Avison, D. and Fitzgerald, G. Where now for development methodologies? Communications of the ACM (46) 1, January 2003.
3. Avison, D. and Wood-Harper, A.T. Multiview: An Exploration in Information Systems Development. McGraw-Hill. 1990.
4. Bannon, L. Use, Design and Evaluation-Steps towards an Integration. In D. Shapiro, M. Tauber, and R. Traunmueller (eds.) The Design of Computer-Supported Cooperative Work and Groupware Systems (series 'Human Factors in Information Systems' volume 12) Amsterdam, The Netherlands: North-Holland, 1994.
5. Bjerknes, G., and Brattegeig, T. User Participation and Democracy. A Discussion of Scandinavian Research on System Development. Scandinavian Journal of Information Systems, (7) 1, April 1995. pp. 73-98.
6. Budde, R., Kautz, K., Kuhlenkamp, K., and Züllighoven, H. Prototyping-An Approach to Evolutionary System Development. Berlin: Springer-Verlag, 1992.
7. Cavaye, A.L.M. User Participation in System Development Revisited. Information and Management (28), 1995. pp. 311-323.
8. Checkland P. and Scholes J. Soft systems methodology in action, John Wiley & Sons, Inc., New York, NY, 1990.
9. Cherry, C., and Macredie, R. D. The Importance of Context in Information System Design: An Assessment of Participatory Design. Requirements Engineering (4) 1999. pp. 103-114.
10. Floyd, C., Reisin, F.-M., and Schmidt, G. STEPS to Software development with Users. In: G. Ghezzi and J.A. McDermid (eds.) ESEC'89. Lecture Notes in Computer Science Nr. 387, Springer-Verlag, 1989. pp. 48-64
11. Greenbaum, J., and Kyng, M. (Eds.) (1991). Design at work: Cooperative design of computer systems. Hillsdale, NJ: Lawrence Erlbaum Associates.
12. Grønbæk, K. Prototyping and Active User Involvement in System Development: Towards a Cooperative Prototyping Approach. Computer Science Department, Aarhus University, Ph.D. Thesis, September 1991.
13. Grudin, J. Groupware and Social Dynamics: Eight Challenges for Developers. Communications of ACM, 37(1), 1994. pp. 92-105.
14. Grudin, J. Obstacles to participatory design in large product development organizations. In D. Schuler ja A. Namioka (Eds.) Participatory design: Principles and practices. Hillsdale, NJ: Erlbaum, 1993. pp. 99-119.
15. Gulliksen J., Lantz, A., and Boivie, I. User Centered Design in Practice-Problems and Possibilities: A Summary of the 1998 PDC and CSCW workshop, SIGCHI Bulletin 31(2) 1999. pp. 25-35.
16. Herrmann, T., Kunau, G., Loser, K.-U., and Menold, N. Socio-Technical Walkthrough: Designing technology along work processes. In: Proceedings of Participatory Design Conference, 2004, pp. 132-141.
17. Hofmann, H. and Lehner, F. Requirements Engineering as a Success Factor in Software Projects. IEEE Software July/August 2001.
18. Iivari, J. and Hirschheim, R. Analyzing Information Systems Development: A Comparison and Analysis of Eight IS Development Approaches, Information Systems 21(7), 1996. pp. 551-575.
19. Iivari, J., and Iivari, N. Varieties of User-Centredness. Proceedings of Hawaii International Conference on System Sciences (HICSS-39). 2006, IEEE Computer Society. CD-ROM
20. Iivari, J., R. Hirschheim, and H. K. Klein. A Dynamic Framework for Classifying Information Systems Development Methodologies and Approaches, Journal of Management Information Systems, (17)3, 2001, pp. 179-218.
21. Irestig, M., Eriksson, H., and Timpka, T. The Impact of Participation in Information Systems Design: A Comparison of Contextual Placements. In: Proceedings of Participatory Design Conference, 2004, pp. 102-111.
22. ISO 13407. Human-centred design processes for interactive systems. 1999.
23. Isomäki, H and Pekkola, S. Nuances of Humancentredness in Information Systems Development. In: Proceedings of Hawaii International Conference on System Sciences (HICSS-38). 2005, IEEE Computer Society. CD-ROM
24. Isomäki, H. The Prevailing Conceptions of the Human Being in Information Systems Development: Systems Designers' Reflections. University of Tampere, Tampere, Finland. 2002.
25. Jiang, J., Klein, K. and Means, T. Project Risk Impact on Software Development Team Performance. Project Management Journal 31(4), 2000. pp. 19-26.
26. Kyng, M. Designing for Cooperation: Cooperating in Design. Communications of the ACM, 34 (12), 1991. pp. 65-73.
27. Kyng, M. Scandinavian Design: Users in Product Development. In: Proceedings of the Conference on Computer-Human Interaction (CHI'94), 1994. ACM Press, 3-9.
28. Lynch, T. and Gregor. S. User Participation in Decision Support Systems Development: Influencing system outcomes. European Journal of Information Systems 13, 2004. 286-301.
29. Markus, M.L. and Mao, J. Participation in Development and Implementation-Updating an old, tired concept for todays's IS contexts. Journal of the Association for Information Systems, 5 (11-12), 2004. pp. 514-544.
30. McConnell, S. Rapid Development: Taming Wild Software Schedules. Microsoft Press, 1996.
31. Mumford, E. Designing Human Systems: For New Technology. Manchester Business School, 1993.
32. Nurminen, M.I. and Forsman, U. Reversed Quality Life Cycle Model. In: G.E. Bradley and H. W. Hendrick (Eds.) Human Factors in Organizational Design and Management IV. Amsterdam: Elsevier Science, 1994. pp.393-398.
33. Orlikowski, W.J. Learning from Notes: Organizational Issues in Groupware Implementation. In: Proceedings of Computer-supported Cooperative Work (CSCW '92), 1992. ACM Press. pp. 362-369.
34. Pekkola, S., Multiple Media in Group Work: Emphasising Individual Users in Distributed and Real-Time CSCW Systems. University of Jyväskylä, Finland. Jyväskylä Studies in Computing 29. 2003.
35. Pekkola, S., Robinson, M., Korhonen, J., Hujala, S., & Toivonen, T. Multimedia Application to Support Distance Learning and Other Social Interactions in Real-time. Journal of Network and Computer Applications 23(4). 2000. pp. 381-399.
36. Pipek, V. and Wulf, V. A Groupware's Life. Proceedings of the 6th European Conference on Computer-supported Cooperative Work (ECSCW'99), Copenhagen, September 14-16, 1999, Kluwer Academic Publishers, pp. 199-218.
37. Prinz, W., Mark, G., and Pankoke-Babatz, U. Designing Groupware for Congruency in Use. Proceedings of Computer-supported Cooperative Work (CSCW'98). Seattle, USA, ACM Press. 1998. pp. 373-382.
38. Robinson, M. Design for unanticipated use In: G. de Michelis, C. Simone, and K. Schmidt (Eds.) Proceedings of the Third European Conference on Computer Supported cooperative Work (ECSCW'93). Kluwer Academic Publishers, 1993. pp. 187-202.
39. Rose, J. Interaction, transformation and information systems development-an extended application of Soft Systems Methodology. Information Technology and People 15 (3) 2002, pp. 242-268.
40. Schuler, D. and Namioka, A. (Eds.) Participatory design: Principles and practices. Hillsdale, NJ. 1993.
41. Twidale, M. Randall, D., and Bentley, R. Situated Evaluation for Cooperative Systems. Proceedings of CSCW'94: Conference on Computer Supported Cooperative Work, Chapel Hill, NC, USA. (Eds.) Furuta, and Neuwirth. Communications of the ACM Press, 1994. pp. 441-452.
42. Vob, A., Procter, R., and Williams, R. Innovation in Use: Interleaving day-to-day operation and systems development. Proceedings of the Participatory Design Conference, 2000.
43. Wood, J. and Silver, D. Joint Application Development. John Wiley and Sons. 1995.
44. Zhang, P., Carey, J., Te'eni, D., and Tremaine, M. Integrating human-computer interaction development into the systems development life cycle: a methodology. Communications of the Association for Information Systems, 15, 2005, pp. 512-543.