Advance-access scheduling boosts quality, productivity, and revenue

Drug Benefit Trends

Volumn 16, Issue 10, 2004, Pages 510-514

  Valenti, William M ^a,b   Bookhardt Murray, L Jeannine ^c  

^a Podiatry   (United States)

^b UNIVERSITY OF ROCHESTER SCHOOL OF MEDICINE AND DENTISTRY   (United States)

^c Morris Heights Health Center   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL PRACTICE; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE MANAGEMENT; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; MANAGEMENT; NURSE; PATIENT SATISFACTION; PHYSICIAN; PROCESS DESIGN; PROCESS OPTIMIZATION; PRODUCTIVITY; REVIEW;

EID: 7444256624     PISSN: 10805826     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (9)

1. Murray M, Berwick DM. Advanced access: reducing waiting and delays in primary care. JAMA. 2003;289:1035-1040.
2. Berry LL, Seiders K, Wilder SS. Innovations in access to care: a patient-centered approach. Ann Intern Med. 2003;139:568-574.
3. Murray M, Tantau C. Same-day appointments: exploding the access paradigm. Fam Pract Manag. 2000;7:45-50. Available at: www.aafp.org/fpm/20000900/45same. html. Accessed September 10, 2004.
4. Grumbach K, Bodenheimer T. Can health care teams improve primary care practice? JAMA. 2004;91:1246-1251.
5. Institute for Healthcare Improvement Web site. Available at www.ihi.org. Accessed September 10, 2004.
6. Moore LG. "Strong" evidence for improved access. Available at: www.ihi.org/resources/successstories/ci0401success.asp. Accessed September 10, 2004.
7. Gordon AB. Open access at primary care partners. Available at: www.ihi.org/IHI/Topics/OfficePractices/Access/ImprovementStories/ Open+Access+at+Primary+Care+Partners.htm. Accessed September 10, 2004.
8. O'Hare CD, Corlett J. The outcomes of open-access scheduling. Fam Pract Manag. 2004;11:35-38.
9. Zampiello F. Focus on: clinical practice redesign. VISTAS Newsletter. June 2002. Available at: http://wphca.org/vistas%2006-02.html. Accessed September 10, 2004.