Using virtual communities in tourism research

Tourism Management

Volumn 31, Issue 3, 2010, Pages 335-340

  Illum, Steven F ^a   Ivanov, Stanislav H ^b   Liang, Yating ^a  

^a MISSOURI STATE UNIVERSITY   (United States)

^b VARNA UNIVERSITY OF MANAGEMENT   (Bulgaria)

Author keywords

Online survey; Response rate; Survey methodology; Tourism research; Virtual communities

Indexed keywords

IMPLEMENTATION PROCESS; METHODOLOGY; QUESTIONNAIRE SURVEY; RESEARCH WORK; TOURISM;

EID: 73449100826     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2009.03.012     Document Type: Article

References (30)

1. Casaló L., Flavián C., and Guinalíu M. The impact of participation in virtual brand communities on consumer trust and loyalty: the case of free software. Online Information Review 31 6 (2007) 775-792
2. Chalkiti K., and Sigala M. Information sharing and idea generation in peer to peer online communities: the case of "DIALOGOI". Journal of Vacation Marketing 14 2 (2008) 121-132
3. Converse P.D., Wolfe E.W., Huang X., and Oswald F.L. Response rates for mixed-mode surveys using mail and e-mail/web. American Journal of Evaluation 29 1 (2008) 99-107
4. Cook C., Heath F., and Thompson R.L. A meta-analysis of response rates in web- or Internet-based surveys. Educational and Psychological Measurement 60 6 (2000) 821-836
5. Dholakia U.M., Bagozzi R.P., and Pearo L.K. A social influence model of consumer participation in network- and small-group-based virtual communities. International Journal of Research in Marketing 21 3 (2004) 241-263
6. Donath J.S. Identity and deception in the virtual community. In: Kollock P., and Smith M. (Eds). Communities in cyberspace (1998), Routledge, London 27-57
7. Duffy M.E. Methodological issues in web-based research. Journal of Nursing Scholarship 34 1 (2002) 83-88
8. Fricker R.D., and Schonlau M. Advantages and disadvantages of Internet research surveys: evidence from the literature. Field Methods 14 4 (2002) 347-367
9. Gosling S.D., Vazire S., Srivastava S., and John O.P. Should we trust web-based studies? A comparative analysis of six preconceptions about Internet questionnaires. American Psychologist 59 2 (2004) 93-104
10. Jansen K.J., Corley K.G., and Jansen B.J. E-survey methodology. In: Reynolds R.A., Woods R., and Baker J.D. (Eds). Handbook of research on electronic surveys and measurements (2006) 1-8 Information Science Reference
11. Kardaras D.K., and Karakostas B. Exploring the potential of virtual communities as a business model in banking: the customers' view. International Journal of Web Based Communities 3 3 (2007) 316-331
12. Kiernan N.E., Kiernan M., Oyler M.A., and Gilles C. Is a web survey as effective as a mail survey? A field experiment among computer users. American Journal of Evaluation 26 2 (2005) 245-252
13. Kim W.G., Lee C., and Hiemstra S.J. Effects of an online virtual community on customer loyalty and travel product purchases. Tourism Management 25 3 (2004) 343-355
14. Kotler P., Armstrong G., Saunders J., and Wong V. Principles of marketing. 3rd ed. (2002), Prentice Hall, Harlow
15. Laat P. Trusting virtual trust. Ethics and Information Technology 7 3 (2005) 167-180
16. Porter C.E. A typology of virtual communities: a multi-disciplinary foundation for future research. Journal of Computer-Mediated Communication 10 1 (2004). http://jcmc.indiana.edu/vol10/issue1/porter.html Retrieved on 13th January 2008
17. Rothaermel F.T., and Sugiyama S. Virtual Internet communities and commercial success: individual and community-level theory grounded in the atypical case of TimeZone.com. Journal of Management 27 3 (2001) 297-312
18. Schmitz-Justen F.J., and Wilhelm A.F.X. An empirical study of factors impacting on knowledge processes in online forums: factors of interest and model outline. International Journal of Web Based Communities 2 3 (2006) 318-338
19. Schmitz-Justen F.J., and Wilhelm A.F.X. An empirical study of factors impacting on knowledge processes in online forums: structural equation modelling analysis and results. International Journal of Web Based Communities 3 3 (2007) 252-270
20. Snyder J., Carpenter D., and Slauson G.J. MySpace.com - a social networking site and social contract theory. Information Systems Education Journal 5 2 (2007). http://isedj.org/5/2/ISEDJ.5(2).Snyder.pdf Retrieved on 14th May 2008 from URL
21. Sooryamoorthy R., and Shrum W. Does the Internet promote collaboration and productivity? Evidence from the scientific community in South Africa. Journal of Computer-Mediated Communication 12 2 (2007). http://jcmc.indiana.edu/vol12/issue2/sooryamoorthy.html Article 20. Retrieved on 23rd March 2008 from URL
22. Thomas J.B., Peters C.O., and Tolson H. An exploratory investigation of the virtual community MySpace.com: what are consumers saying about fashion?. Journal of Fashion Marketing and Management 11 4 (2007) 587-603
23. Trochim W.M. The research methods knowledge base. 2nd ed. (2006). Retrieved on 14th January 2009 from URL http://www.socialresearchmethods.net/kb/
24. Truell A.D., Bartlett J.E., and Alexander M.W. Response rate, speed, and completeness: a comparison of Internet-based and mail surveys. Behavior Research Methods, Instruments, & Computers 34 1 (2002) 46-49
25. Usoro A., Sharratt M.W., Tsui E., and Shekhar S. Trust as an antecedent to knowledge sharing in virtual communities of practice. Knowledge Management Research & Practice 5 3 (2007) 199-212
26. de Valck K., Langerak F., Verhoef P.C., and Verlegh P.W.J. Satisfaction with virtual communities of interest: effect on members' visit frequency. British Journal of Management 18 3 (2007) 241-256
27. de Vries S., and Kommers P. Online knowledge communities: future trends and research issues. International Journal of Web Based Communities 1 1 (2004) 115-123
28. Wang Y., and Fesenmaier D.R. Modeling participation in an online travel community. Journal of Travel Research 42 3 (2004) 261-270
29. Wang Y., Yu Q., and Fesenmaier D.R. Defining the virtual tourist community: implications for tourism marketing. Tourism Management 23 4 (2002) 407-417
30. Zhang Y., Wang C.C., and Chen J.Q. Chinese online consumers' responses to web-based data collection efforts: a comparison with American online consumers. Journal of Database Marketing 8 4 (2001) 360-369