An analysis of ISO 9000 data in the world and the European union

Total Quality Management and Business Excellence

Volumn 20, Issue 12, 2009, Pages 1303-1320

  Sampaio, Paulo ^a   Saraiva, Pedro ^b   Rodrigues, A Guimarães ^a  

^a UNIVERSITY OF MINHO   (Portugal)

^b UNIVERSITY OF COIMBRA   (Portugal)

Author keywords

ISO 9000 certification; Quality management systems; Standards

Indexed keywords

EID: 72049085037     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360903250597     Document Type: Article

References (6)

1. Associação Portuguesa de Certificação (APCER). (2005). Retrieved from www.apcer.pt.
2. Eurostat. Retrieved from http://epp.eurostat.ec.europa.eu.
3. Franceschini, F., Galetto, M., & Gianni, G. (2004). A new forecasting model for the diffusion of ISO 9000 standard certifications in European countries. International Journal of Quality & Reliability Management, 21, 32-50.
4. ISO. (2005). The ISO Survey of ISO 9001:2000 and ISO 14001 certificates - 2004. Geneva: International Organisation for Standardisation.
5. Organisation for Economic Co-operation and Development. Retrieved from www.oecd.org.
6. Saraiva, P., & Duarte, B. (2003). ISO 9000: Some statistical results for a worldwide phenomenon. Total Quality Management & Business Excellence, 14, 1169-1178.