Redesigning business processes: A methodology based on simulation and process mining techniques

Knowledge and Information Systems

Volumn 21, Issue 3, 2009, Pages 267-297

  Mǎruşter, Laura ^a   Van Beest, Nick R T P ^a  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

Author keywords

CPN Tools; Process mining; Process redesigning; Simulation

Indexed keywords

AGRICULTURAL ROBOTS; COMPETITION; DATA MINING;

BUSINESS PROCESS MODEL; CHANGING ENVIRONMENT; COMPETITIVE ADVANTAGE; CPN TOOLS; GOVERNMENT INSTITUTIONS; PERFORMANCE CRITERION; PROCESS MINING; SIMULATION;

GAS INDUSTRY;

EID: 71949100264     PISSN: 02191377     EISSN: 02193116     Source Type: Journal    
DOI: 10.1007/s10115-009-0224-0     Document Type: Article

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