Outsourcing, bureaucracy and public value: Reappraising the notion of the "contract state"

Government Information Quarterly

Volumn 27, Issue 1, 2010, Pages 82-88

  Cordella, Antonio ^a   Willcocks, Leslie ^a  

^a LONDON SCHOOL OF ECONOMICS   (United Kingdom)

Author keywords

Contract state; e Government; Outsourcing

Indexed keywords

EID: 70549101146     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2009.08.004     Document Type: Article

References (55)

1. Chapman R.A. Concepts and issues in public sector reform: The experience of the United Kingdom in the 1980s. Public Policy and Administration 6 2 (1991) 1-19
2. Ciborra C.U. Teams, markets, and systems (1993), Cambridge University Press, Cambridge
3. Clark T., Zmud R., and McCray G. The outsourcing of information services: Transforming the nature of business in the information industry. In: Willcocks L., and Lacity M. (Eds). Strategic sourcing of information systems (1997), Chichester, Wiley
4. Collins T. Whitehall smothers privatization report. Computer Weekly 29 1 (1996, February) 29
5. Cordella A. E-Government: Towards the e-bureaucratic form?. Journal of Information Technology 22 3 (2007) 265-274
6. Cronk J., and Sharp J. A framework for deciding what to outsource in information technology. In: Willcocks L., and Lacity M. (Eds). Strategic sourcing of information systems (1997), Wiley, Chichester
7. Davies S., and Hosein G. Identity policy: Risks and rewards (2007), LSE, London
8. Deakin N., and Walsh K. The enabling state: The role of markets and contracts. Public Administration 74 l (1996) 33-48
9. Du Gay P. Making up managers: Bureaucracy, enterprise and the liberal art of separation. British Journal of Sociology 45 (1994) 655-674
10. Du Gay P. In praise of bureaucracy (2000), Sage, London
11. In: Du Gay P. (Ed). The values of bureaucracy (2005), Oxford University Press, Oxford
12. Dunleavy P., Margetts H., Bastou S., and Tinkler J. Digital era governance (2006), Oxford University Press, Oxford
13. Galbraith J.R. Organisation Design (1977), Addison-Wesley, Reading, MA
14. Hambleton, R. (1994). The contract state and the future of public management. Paper at the Employment Research Unit Conference: The Contract State: the Future Of Public Management, Cardiff Business School, 27-28th. September, 1994
15. House of Commons Committee of Public Accounts. Central Government's Use of Consultants (2007, June), HMSO, HC309, London
16. House of Commons Committee of Public Accounts. Delivering Successful IT-enabled Business Change, HC113 (2007, June), HMSO, London
17. House of Commons Committee of Public Accounts. HM Revenue and Customes: ASPIRE - the Re-competition of Outsourced IT services. HC179 (2007, June), HMSO, London
18. House of Commons Committee of Public Accounts. Department of Health: The National Programme For IT in the NHS. HC390 (2007, April), HMSO, London
19. Kallinikos J. The consequences of information: Institutional implications of technological change (2006), Edward Elgar, Cheltenham
20. Kelly G., Mulgan G., and Muers S. Creating public value - An analytical framework for public service reform (2002), Cabinet Office, UK Government, London
21. Kern T., and Willcocks L. The relationship advantage (2001), Oxford University Press, Oxford
22. Lacity M., and Hirschheim R. Information systems outsourcing (1993), Chichester, Wiley
23. Lacity M., and Hirschheim R. Beyond the information systems outsourcing bandwagon (1995), Chichester, Wiley
24. Lacity M., Khan S., and Willcocks L. A review of the IT outsourcing literature: Insights for practice. Journal of Strategic Information Systems 18 (2009) 130-146
25. Lacity M., and Willcocks L. Best practices in information technology sourcing. Executive Report No. 2, June (1996), Templeton College, Oxford
26. Lacity M., and Willcocks L. Global IT outsourcing: search for business advantage (2001), Chichester, Wiley
27. Lacity M., and Willcocks L. Information systems and outsourcing: Theory and practice (2008), Palgrave, London
28. Le Grand J. The other invisible hand: Delivering public services through choice and competition (2007), Princeton University Press, Princeton
29. Malone, T.W., Thomas, W., Yates, J. & Benjamin, R.I. (1987). Electronic markets and electronic hierarchies: Effects of information technology on market structure and corporate strategies, Communications of the ACM, 30(6): 484-497.
30. Margetts H. Information technology in government: Britain and America (1999), Routledge, London
31. Margetts H., and Willcocks L. Informatization in public sector organizations: Distinctive or common risks?. Informatization and the Public Sector 3 1 (1994) 1-19
32. McLellan K., Marcolin B., and Beamish P. Financial and strategic motivations behind IS outsourcing. Journal of Information Technology 10 4 (1995) 299-321
33. Merton R.K. Social theory and social structure (1968), The Free Press, New York
34. Mintzberg H. Managing government, governing management. Harvard Business Review, May-June (1996) 75-85
35. Moore M. Creating public value (1995), Harvard University Press, Cambridge, Mass
36. National Audit Office. Department of Health - The National Programme for IT in the NHS. HC1173 (2006), HMSO, London
37. Olsen J.P. Maybe it is time to rediscover bureaucracy. Journal of Public Administration Research and Theory 16 1 (2006) 1-24
38. Osborne D., and Gaebler T. Reinventing government. How the entrepreneurial spirit is transforming the public sector (1993), Plume, New York
39. Peters B.G. The politics of bureaucracy (2001), Routledge, London
40. Smith S. The truth is out there. Computer Weekly 10 (1997, April) 36-37
41. Sorabji, D. (1994). Created environments and public management: A preliminary model of the emerging contract state. Paper at the Employment Research Unit Conference: The Contract State: The Future of Public Management, Cardiff Business School, September 27-28.
42. Stewart J. The limitations of government by contract. Public Money and Management (1995, July) 1-6
43. Walsh K. Public services and market mechanisms. Competition, contracting and the new public management (1995), Macmillan, London
44. Weber M. Economy and Society (1978), University of California Press, Los Angeles (2 volumes)
45. West D. Digital Government (2005), Princeton University Press, Oxford
46. Willcocks L. Managing information systems in UK public administration: Issues and prospects. Public Administration 72 1 (1994) 13-32
47. Willcocks L., and Craig A. The outsourcing enterprise 4: Developing retained core capabilities (2007), Logicacmg, London
48. In: Willcocks L., and Harrow J. (Eds). Rediscovering public services management (1992), Routledge, London
49. Willcocks L., and Lacity M. Global sourcing of business and IT services (2006), Palgrave, London
50. Willcocks L., and Lacity M. The practice of outsourcing: From information systems to BPO and offshoring (2009), Palgrave, London
51. Willcocks L., Lacity M., and Fitzgerald G. IT outsourcing in Europe and the USA: Assessment issues. International Journal of Information Technology 15 5 (1995) 333-351
52. Willcocks L., and Mason D. Computerising work. People, systems design and workplace relations (1987), Paradigm Press, London
53. Williamson O. Markets and hierarchies: Analysis and antitrust implications: A study in the economics of internal organization (1975), The Free Press, New York
54. Williamson O. Transaction cost economics: The governance of contractual relations. Journal of Law and Economics 22 2 (1979) 233-261
55. Williamson, O.E. (1985). The Economic Institutions of Capitalism: Firms, markets, relational contracting. New York and London: Free Press, Collier Macmillan.