SUXES - User experience evaluation method for spoken and multimodal interaction

Proceedings of the Annual Conference of the International Speech Communication Association, INTERSPEECH

Volumn , Issue , 2009, Pages 2567-2570

  Turunen, Markku ^a   Hakulinen, Jaakko ^a   Melto, Aleksi ^a   Heimonen, Tomi ^a   Laivo, Tuuli ^a   Hella, Juho ^a  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Evaluation; Subjective metrics; User experience

Indexed keywords

EVALUATION METHOD; INTERACTION METHODS; MULTI-MODAL INTERACTIONS; MULTIMODAL SYSTEM; SUBJECTIVE EVALUATIONS; USER EXPECTATIONS; USER EXPERIENCE;

USER INTERFACES;

SPEECH COMMUNICATION;

EID: 70450204251     PISSN: None     EISSN: 19909772     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (8)

1. Larsen, L. B. (ed.) Evaluation methodologies for spoken and multi modal dialogue systems. COST278 WG2 and WG3 Report, 2003.
2. Hone, K. S. & Graham, R. Towards a tool for the subjective assessment of speech system interfaces (SASSI). Natural Language Engineering, Best Practice in Spoken Language Dialogue System Engineering, Special Issue, Vol. 6, Parts 3 & 4, September 2000.
3. Wechsung, I. and Naumann, A. B. Evaluation Methods for Multimodal Systems: A Comparison of Standardized Usability Questionnaires. Proceedings of the 4th IEEE tutorial and research workshop on Perception and Interactive Technologies for Speech-Based Systems: Perception in Multimodal Dialogue Systems (LNAI 5078), Springer-Verlag, 2008.
4. Forlizzi, J. and Ford, S. The building blocks of experience: an early framework for interaction designers. In Proceedings of Symposium on Designing Interactive Systems, 2000, pp. 419-423.
5. Hartikainen, M, Salonen E-P, Turunen M. Subjective Evaluation of Spoken Dialogue Systems Using SERVQUAL Method. Proceedings of ICSLP 2004: 2273-2276.
6. Turunen, M., Melto, A., Hakulinen, J., Kainulainen, A., Heimonen, T. User Expectations, User Experiences and Objective Metrics in a Multimodal Mobile Application. In Proceedings of the Third Workshop on Speech in Mobile and Pervasive Environments, 2008.
7. Turunen, M. Hakulinen, J., Kainulainen, A., Melto, A., and Hurtig, T. Design of a Rich Multimodal Interface for Mobile Spoken Route Guidance. In Proceedings of Interspeech 2007 - Eurospeech: 2193-2196, 2007.
8. Turunen, M., Hakulinen, J., Melto, A., Hella, J., Rajaniemi, J.- P., Mäkinen, E., Rantala, J., Heimonen, T., Laivo, T., Soronen, H., Hansen, M., Valkama, P. Miettinen, T., Raisamo, R. Speech-based and Multimodal Media Center for Different User Groups. In Proceedings of Interspeech 2009.