The design of an interactive online help desk in the Alexandria Digital Library

Proceedings of the International Joint Conference on Work Activities Coordination and Collaboration, WACC 1999

Volumn , Issue , 1999, Pages 217-226

  Prince, Robert ^a   Su, Jianwen ^a   Tang, Hong ^a   Zhao, Yonggang ^a  

^a University of California   (United States)

Author keywords

Collaboration; Digital library; Online help desk; Online support; User interface

Indexed keywords

APPLICATION PROGRAMS; DIGITAL LIBRARIES; MULTIMEDIA SYSTEMS;

COLLABORATION; COLLABORATIVE SESSIONS; ELECTRONIC COMMERCE APPLICATIONS; LARGE SOFTWARE SYSTEMS; MULTI-MEDIA COMMUNICATIONS; ONLINE HELP; ONLINE SUPPORT; TEXT-BASED COMMUNICATION;

USER INTERFACES;

EID: 70450179235     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/295665.295692     Document Type: Conference Paper

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