Patient health literacy and patient-physician information exchange during a visit

Family Practice

Volumn 26, Issue 6, 2009, Pages 517-523

  Ishikawa, Hirono ^a   Yano, Eiji ^b   Fujimori, Shin ^b   Kinoshita, Makoto ^b   Yamanouchi, Toshikazu ^b   Yoshikawa, Mayuko ^c   Yamazaki, Yoshihiko ^c   Teramoto, Tamio ^b  

^a SHIGA UNIVERSITY OF MEDICAL SCIENCE   (Japan)

^b TEIKYO UNIVERSITY SCHOOL OF MEDICINE   (Japan)

^c UNIVERSITY OF TOKYO   (Japan)

Author keywords

Health literacy; Information giving; Patient participation; Patient satisfaction; Patient physician communication

Indexed keywords

ACCESS TO INFORMATION; AGED; ARTICLE; CONSUMER HEALTH INFORMATION; DATA EXTRACTION; DOCTOR PATIENT RELATION; ELECTRONIC MEDICAL RECORD; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; NON INSULIN DEPENDENT DIABETES MELLITUS; PATIENT ATTITUDE; PATIENT INFORMATION; QUESTIONNAIRE; SELF REPORT; SOCIAL BEHAVIOR;

COMMUNICATION; COMPREHENSION; DIABETES MELLITUS, TYPE 2; HUMANS; JAPAN; MEDICAL AUDIT; MEDICAL RECORDS SYSTEMS, COMPUTERIZED; PATIENT EDUCATION AS TOPIC; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; QUESTIONNAIRES;

EID: 70450172564     PISSN: 02632136     EISSN: 14602229     Source Type: Journal    
DOI: 10.1093/fampra/cmp060     Document Type: Article

References (35)

1. Greenfield S, Kaplan S, Ware JE Jr. Expanding patient involvement in care. Effects on patient outcomes. Ann Intern Med 1985; 102: 520-8.
2. Greenfield S, Kaplan SH, Ware JE, Yano EM, Frank HJ. Patients' participation in medical care: Effects on blood sugar control and quality of life in diabetes. J Gen Intern Med 1988; 3: 448-57.
3. Kaplan SH, Greenfield S, Ware JE Jr. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care 1989; 27 (3 suppl): S110-27.
4. Street RL, Piziak VK, Carpentier WS et al. Provider-patient communication and metabolic control. Diabetes Care 1993; 16: 714-21.
5. Cohen-Cole SA. The Medical Interview: The Three Function Approach. St Louis, MO: Mosby-Year Book, Inc., 1991.
6. Beisecker AE, Beisecker TD. Patient information-seeking behaviors when communicating with doctors. Med Care 1990; 28: 19-28.
7. Street RL, Gordon HS, Ward MM, Krupat E, Kravitz RL. Patient participation in medical consultations: Why some patients are more involved than others. Med Care 2005; 43: 960-9.
8. Nielsen-Bohlman L, Panzer AM, Kindig DA. Health Literacy: A Prescription to End Confusion. Washington, DC: The National Academies Press, 2004.
9. Osborne H. Health Literacy from A to Z: Practical Ways to Communicate Your Health. Sudbury, MA: Jones and Bartlett Publishers, Inc., 2005.
10. Zarcadoola C, Pleasant AF, Greer DS. Advancing Health Literacy: A Framework for Understanding and Action. San Francisco, CA: Jossey-Bass, 2006.
11. Schwartzberg JG, VanGeest JB, Wang CC. Understanding Health Literacy: Implications for Medicine and Public Health. Chicago, IL: American Medical Association Press, 2005.
12. Ishikawa H, Yano E. Patient health literacy and participation in the health-care process. Health Expect 2008; 11: 113-22.
13. Gerber BS, Pagcatipunan M, Smith EV et al. The assessment of diabetes knowledge and self-efficacy in a diverse population using Rasch measurement. J Appl Meas 2006; 7 (1): 55-73.
14. Guerra CE, Dominguez F, Shea JA. Literacy and knowledge, attitudes, and behavior about colorectal cancer screening. J Health Commun 2005; 10: 651-63.
15. Kalichman SC, Benotsch E, Suarez T et al. Health literacy and health-related knowledge among persons living with HIV/AIDS. Am J Prev Med 2000; 18: 325-31.
16. Paasche-Orlow MK, Riekert KA, Bilderback A et al. Tailored education may reduce health literacy disparities in asthma self-management. Am J Respir Crit Care Med 2005; 172: 980-6.
17. Mancuso CA, Rincon M. Asthma patients' assessments of health care and medical decision making: The role of health literacy. J Asthma 2006; 43: 41-4.
18. Collins M, Crowley R, Karlawish JH, Casarett DJ. Are depressed patients more likely to share health care decisions with others? J Palliat Med 2004; 7: 527-32.
19. BarragánM, Hicks G, Williams MV et al. Low health literacy is associated with HIV test acceptance. J Gen Intern Med 2005; 20 422-5.
20. Ishikawa H, Takeuchi T, Yano E. Measuring functional, communicative, and critical health literacy among diabetic patients. Diabetes Care 2008; 31: 874-9.
21. Wolf MS, Davis TC, Cross JT et al. Health literacy and patient knowledge in a Southern US HIV clinic. Int J STD AIDS 2004; 15 747-52.
22. Schillinger D, Bindman A, Wang F, Stewart A, Piette J. Functional health literacy and the quality of physician-patient communication among diabetes patients. Patient Educ Couns 2004; 52: 315-23.
23. Katz MG, Jacobson TA, Veledar E, Kripalani S. Patient literacy and question-asking behavior during the medical encounter: A mixed-methods analysis. J Gen Intern Med 2007; 22: 782-6.
24. Nutbeam D. Health literacy as a public health goal: A challenge for contemporary health education and communication strategies into the 21st century. Health Promot Int 2000; 15: 259-67.
25. Morris NS, MacLean CD, Littenberg B. Literacy and health outcomes: A cross-sectional study in 1002 adults with diabetes. BMC Fam Pract 2006; 7: 49.
26. Ishikawa H, Roter DL, Yamazaki Y, Takayama T. Physicianelderly patient-companion communication and roles of companions in Japanese geriatric encounters. Soc Sci Med 2005; 60: 2307-20.
27. Ishikawa H, Takayama T, Yamazaki Y, Seki Y, Katsumata N. Physician-patient communication and patient satisfaction in Japanese cancer consultations. Soc Sci Med 2002; 55: 301-11.
28. Takayama T, Yamazaki Y. How breast cancer outpatients perceive mutual participation in patient-physician interactions. Patient Educ Couns 2004; 52: 279-89.
29. Stewart AL, Nápoles-Springer A, Pérez-Stable EJ. Interpersonal processes of care in diverse populations. Milbank Q 1999; 77 305-39, 274.
30. Roter DL. Patient participation in the patient-provider interaction: The effects of patient question asking on the quality of interaction, satisfaction and compliance. Health Educ Monogr 1977; 5: 281-315.
31. Roter DL, Hall JA. Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits, 2nd edn. Westport, CT: Praeger Publishers, 2006.
32. Ishikawa H, Yamazaki Y. How applicable are western models of patient-physician relationship in Asia?: Changing patient-physician relationship in contemporary Japan. Int J Japanese Sociol 2005; 14: 84-93.
33. Ford S, Fallowfield L, Lewis S. Doctor-patient interactions in oncology. Soc Sci Med 1996; 42: 1511-9.
34. Mead N, Bower P. Measuring patient-centredness: A comparison of three observation-based instruments. Patient Educ Couns 2000; 39: 71-80.
35. Parikh NS, Parker RM, Nurss JR, Baker DW, Williams MV. Shame and health literacy: The unspoken connection. Patient Educ Couns 1996; 27 33-9.