Modeling user-perceived reliability based on user behavior graphs

International Journal of Reliability, Quality and Safety Engineering

Volumn 16, Issue 4, 2009, Pages 303-329

  Wang, Dazhi ^a   Trivedi, Kishor S ^b  

^a Duke University   (United States)

^b Duke University   (United States)

Author keywords

Markov chain; Service accessibility; Service continuity; Service reliability; User behavior graph

Indexed keywords

ANALYSIS APPROACH; FAULT-TOLERANT; LOWER BOUNDS; MARKOV CHAIN; NEW SERVICES; SERVICE CONTINUITY; SERVICE MODEL; SERVICE RELIABILITY; SYSTEM AVAILABILITY; SYSTEM HARDWARE; TRADITIONAL SYSTEMS; USER BEHAVIORS; USER MODELS;

BEHAVIORAL RESEARCH; CONTROL THEORY; FAULT TOLERANT COMPUTER SYSTEMS; MARKOV PROCESSES; QUALITY ASSURANCE; SOFTWARE RELIABILITY;

RELIABILITY ANALYSIS;

EID: 70450159905     PISSN: 02185393     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0218539309003411     Document Type: Article

References (31)

1. R. E. Barlow and F. Proschan, Mathematical Theory of Reliability (New York: John Wiley and Sons, 1965).
2. A. Birolini, Quality and Reliability of Technical Systems: Theory-Practice- Management (Springer-Verlag, Berlin, 1998).
3. A. Bobbio and M. Telek, The task completion time in degradable sytems, in B. R. Haverkort, R. Marie, G. Rubino and K. S. Trivedi (eds.), Performability Modelling: Techniques and Tools (Wiley, 2001), pp. 139-161.
4. A. Bobbio and K. S. Trivedi, Computation of the distribution of the completion time when the work requirement is a PH random variable, Stochastic Models 6(1) (1990) 133-150.
5. M. Calzarossa and D. Ferrari, A sensitivity study of the clustering approach to workload modeling, Performance Evaluation 6 (1986) 25-33.
6. M. Calzarossa, R. A. Marie and K. S. Trivedi, System performance with user behavior graphs, Performance Evaluation 11(3) (1990) 155-164.
7. P. F. Chimento and K. S. Trivedi, The completion time of programs on processors subject to failure and repair, IEEE Transactions on Computers 42(10) (1993) 1184-1194.
8. H. Choi, W. Wang and K. S. Trivedi, Analysis of conditional MTTF of fault-tolerant systems, Microelectronics Reliability 38(3) (1998) 393-401.
9. L. K. Chu, S. S. Chu and D. Sculli, Service availability of a radio access telecommunications network, Quality & Reliability Engineering International 14 (1998) 365-370.
10. T. Dahlberg and D. P. Agrawal, Task based reliability for large systems: A hierarchical modeling approach, in The 22nd International Conference on Parallel Processing, Volume III Algorithms & Applications (Chicago, IL, August 16-20, 1993), pp. 284-287.
11. C. R. Das and J. Kim, A unified task-based dependability model for hypercube computers, IEEE Transactions on Parallel Distributed Systems 3(3) (1992) 312-324.
12. S. Garg, Y. Huang, C. M. R. Kintala, K. S. Trivedi and S. Yagnik, Performance and reliability evaluation of passive replication schemes in application level fault tolerance, in Fault Tolerant Computing Symposium (FTCS 1999), (June 1999) pp. 322-329.
13. K. C. Glossbrenner, Availability and reliability of switched services, IEEE Communications Magazine (June 1993), pp. 28-32.
14. http://www.ibm.com/websphere/.
15. M. Kaaniche, K. Kanoun and M. Martinello, A user-perceived availability evaluation of a web based travel agency, in International Conference on Dependable Systems and Networks (DSN'03) (San Francisco, California, June, 2003), pp. 709-718.
16. K. C. Kapur and L. R. Lamberson, Reliability in Engineering Design (John Wiley & Sons, New York, 1977).
17. R. Keralapura, C.-N. Chuah, G. Iannaccone and S. Bhattacharyya, Service availability: A new approach to characterize ip backbone topologies, in The Twelfth IEEE International Workshop on Quality of Service (June 2004), pp. 232-241.
18. V. Kulkarni, V. Nicola, R. Smith and K. S. Trivedi, Numerical evaluation of performability measures and job completion time in a repairable fault-tolerant system, in Sixteenth International Symposium on Fault-Tolerant Computing (Vienna, Austria, July 1986).
19. V. Kulkarni, V. Nicola and K. S. Trivedi, The completion time of a job on multi-mode systems, Advances in Applied Probability 19(4) (1987) 932-954.
20. K. W. Lee, Stochastic models for random-request availability, IEEE Transactions on Reliability 49(1) (2000) 80-84.
21. E. E. Lewis, Introduction to Reliability Engineering (John Wiley & Sons, New York, 1987).
22. C. Lindemann, An improved numerical algorithm for calculating steady-state solutions of deterministic and stochastic petri net models, Performance Evaluation 8(1) (1993) 79-95.
23. M. Malhotra and A. L. Reibman, Selecting and implementing phase approximations for semi-Markov models, Stochastic Models 9(4) (1993) 473-506.
24. M. A. Marsan and G. Chiola, On petri nets with deterministic and exponentially distributed firing times, in Advances in Petri Nets 1987, Lecture Notes in Computer Science, Vol.266 (Springer Verlag, London, 1986), pp. 132-145.
25. J. F. Meyer, On evaluating the performability of degradable computing systems, IEEE Transactions on Computers 22 (1980) 720-731.
26. M. F. Neuts, Renewal process of phase type, Naval Research Logistics Quartely 25(3) (1978) 445-454.
27. E. De Souza E Silva and H. R. Gail, Calculating availability and performability measures of repairable computer systems using randomization, Journal of the Association for Computing Machinery 36(1) (1989) 171-193.
28. E. De Souza E Silva, H. R. Gail and R. V. Campos, Calculating transient distributions of cumulative reward. In Performance'95 and 1995 ACM SIGMETRICS Conference, (1995), pp. 231-240.
29. M. Tortorella, Service reliability theory and engineering, i: Foundations, Quality Technology and Quantitative Management 2(1) (2005) 1-16.
30. M. R. Wilson, The quantitative impact of survivable network architectures on service availability, IEEE Communications Magazine (1998) 122-126.
31. W. Xie, H. Sun, Y. Cao and K. S. Trivedi, Modeling of user perceived webserver availability, in IEEE International Conference on Communications (ICC 2003) (Anchorage, Alaska, May 11-15, 2003).