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Volumn 25, Issue 5, 2009, Pages 509-521

Post-financial meltdown: What do the services industries need from us now?

Author keywords

Financial meltdown; Lean six sigma; Services; Statistical engineering; Statistical thinking; Transactions

Indexed keywords

BUSINESS PROCESS; GLOBAL ECONOMIES; LEAN SIX SIGMA; SERVICE INDUSTRIES; SERVICE SECTORS; STATISTICAL ENGINEERING; STATISTICAL THINKING; WALL STREETS;

EID: 70450159095     PISSN: 15241904     EISSN: 15264025     Source Type: Journal    
DOI: 10.1002/asmb.805     Document Type: Article
Times cited : (13)

References (18)
  • 3
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    • Improving business performance with six sigma
    • Denver, CO
    • Bisgaard S. Improving business performance with six sigma. The 56th Annual Quality Congress,Denver, CO, 2002.
    • (2002) The 56th Annual Quality Congress
    • Bisgaard, S.1
  • 6
    • 6944252172 scopus 로고    scopus 로고
    • Statistical leadership - As traditional workplace roles change, learn to transition from consultant to leader
    • Snee RD, Hoerl RW. Statistical leadership-as traditional workplace roles change, learn to transition from consultant to leader. Quality Progress 2004; 37:83-85.
    • (2004) Quality Progress , vol.37 , pp. 83-85
    • Snee, R.D.1    Hoerl, R.W.2
  • 7
    • 37549040174 scopus 로고    scopus 로고
    • An overview of the Shainin system for quality improvement (with Discussion)
    • Steiner SH, McKay RJ, Ramberg JS. An overview of the Shainin system for quality improvement (with Discussion). Quality Engineering 2008; 20(1):6-19.
    • (2008) Quality Engineering , vol.20 , Issue.1 , pp. 6-19
    • Steiner, S.H.1    McKay, R.J.2    Ramberg, J.S.3
  • 9
    • 33645762514 scopus 로고    scopus 로고
    • Use of control charts in health-care and public-health surveillance (with Discussion)
    • Woodall WH. Use of control charts in health-care and public-health surveillance (with Discussion). The Journal of Quality Technology 2006; 38(2):89-104.
    • (2006) The Journal of Quality Technology , vol.38 , Issue.2 , pp. 89-104
    • Woodall, W.H.1
  • 15
    • 34748814279 scopus 로고    scopus 로고
    • Adopt DMAIC: Step one to making improvement part of the way we work
    • Snee RD. Adopt DMAIC: step one to making improvement part of the way we work. Quality Progress 2007; 40:52-53.
    • (2007) Quality Progress , vol.40 , pp. 52-53
    • Snee, R.D.1
  • 18
    • 37549073005 scopus 로고    scopus 로고
    • Integrating lean and six sigma - A Holistic approach
    • Snee RD, Hoerl RW. Integrating lean and six sigma-a Holistic approach. Six Sigma Forum Magazine 2007; 6(3):15-21.
    • (2007) Six Sigma Forum Magazine , vol.6 , Issue.3 , pp. 15-21
    • Snee, R.D.1    Hoerl, R.W.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.