Improving pilot-flight attendant communication to improve aviation safety

Proceedings of the Corporate Aviation Safety Seminar

Volumn , Issue , 2009, Pages 197-260

  Brown, Lori J ^a  

^a WESTERN MICHIGAN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AIR CARRIERS; AVIATION SAFETY; AVIATION SECURITY; CAPACITY PROBLEMS; CIVIL AVIATION SECURITY; COUNTER TERRORISM; CREW MEMBERS; CUSTOMER SERVICES; DEPARTMENT OF HOMELAND SECURITY; FLIGHT ATTENDANTS; SAFETY ISSUES; SECURITY BREACHES; TERRORIST ACTS; TERRORIST ATTACKS; TERRORIST EVENTS; WIRELESS COMMUNICATIONS; WIRELESS TECHNOLOGIES;

CABINS (AIRCRAFT); CIVIL AVIATION; COCKPITS (AIRCRAFT); COMMUNICATION SYSTEMS; NETWORK SECURITY; OCCUPATIONAL RISKS; SECURITY SYSTEMS; TRANSPORT AIRCRAFT; WIRELESS TELECOMMUNICATION SYSTEMS;

AIRCRAFT COMMUNICATION;

EID: 70449768711     PISSN: 07364709     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (14)

1. ASRS Search Request #5280, Part 121/135 Emergency Evacuation Incidents, December 1, 1999.
2. Chute, R.D. & Wiener, E.L. (1995a). Cockpit/cabin communication: I. A tale of two cultures. The International Journal of Aviation Psychology. 5 (3), 257-276.
3. Chute, R.D. & Wiener, E.L. (1996). Cockpit/cabin communication: II. Shall we tell the pilots? The international Journal of Aviation Psychology, 6 93), 211-231.
4. Chute, R.D. & Wiener, E.L. (1995b). Cockpit. Cabin communication: Recent research. In the Proceedings of the 48th International Air Safety Seminar, Seattle WA May 2004, The Association of Flight, November 7-9, 1995.
5. Code of Federal Regulations (2008) F.A.R. 121.542. Washington, D.C. Federal Aviation Administration.
6. Federal Register: September 21, (2005), (Volume 70, Number 182), Proposed Rules Page 55491-55498. From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr21se05-46] [[Page 55491]]
7. Fleisher, L., (2005), Terror Response is Tested at Boston Logan Airport in "Operation Atlas". Boston Globe, http://www.cra-usa. net/linthenews-Boston.htm
8. Friend, Patricia, (2004), The Testimony of Ms. Patricia Friend, International President, Association of Flight Attendants-CWA, Given at a Full Committee Hearing: Aviation Security, Tuesday, June 22 2004-9:30 AM - SR - 253.
9. General Accountability Office, (July 31, 2007), Federal Coordination for Responding to In-flight Security Threats Has Matured, but Procedures Can Be Strengthened, GAO-07-891R9. ICAO, ICAO Annex 6, Parti, 13.2.1, http://www.caa.govt.nz/rules/Rule-Dev-Process/ICAO-IAGMinutes-1.pdf
10. ICAO Compliance Project - Session ONE Issues Assessment Group Operation of Aircraft
11. ICAO | 36th Session of the Assembly | Working Papers (12/09/07), Discreet wireless communication for civil aviation cabin crew members.
12. The 9/11 Commission Staff Monograph, pg. 54, 9/11 Commission Final Report, (July, 2004), National Commission on Terrorist Attacks upon the United States.
13. Moshansky, V. P. (1992). Commission of inquiry into the Air Ontario crash at Dryden, Ontario. Toronto, Canada.
14. National Transportation Safety Board (1992). Special Investigation Report: Flight Attendant Training and Performance During Emergency Situations (NTSB/SIR-92/02). Washington, DC: