Collaboration environment for ITIL

2009 IFIP/IEEE International Symposium on Integrated Network Management-Workshops, IM 2009

Volumn , Issue , 2009, Pages 44-47

  Graupner, Sven ^a   Basu, Sujoy ^a   Singhal, Sharad ^a  

^a HEWLETT PACKARD LABORATORIES   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COLLABORATIVE PROCESS; INFORMATION GATHERING; KNOWLEDGE BASE; TEXT ANALYSIS;

KNOWLEDGE BASED SYSTEMS; REFINING; TECHNICAL PRESENTATIONS;

KNOWLEDGE ENGINEERING;

EID: 70449592149     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/INMW.2009.5195932     Document Type: Conference Paper

References (19)

1. Information Technology Infrastructure Library (ITIL), http://www.itil-officialsite.com.
2. ITIL Best Practice, http://www.best-management-practice.com.
3. MetaStorm, ProVision, http://www.metastorm.com/products.
4. IDS Scheer: Aris, http://www.ids-scheer.com.
5. TWiki, http://twiki.org.
6. Media Wiki, http://www.mediawiki.org.
7. Resource Description Framework (RDF), http://www.w3.org/RDF.
8. Semantic Media Wiki, http://semantic-mediawiki.org/wiki/Semantic- MediaWiki.
9. Krötzsch, M., Vrandecic, D., Völkel, M., Haller, H., Studer, R.: Semantic Wikipedia. In Journal of Web Semantics 5/2007, pp. 251-261. Elsevier 2007.
10. Ike Wiki, http://ikewiki.salzburgresearch.at.
11. OntoWiki, http://ontowiki.net.
12. KaukoluWiki, http://kaukoluwiki.opendfki.de/.
13. Cimiano, P., Völker, J., Studer, R.: Ontologies on Demand?-A Description of the State-of-the-Art, Applications, Challenges and Trends for Ontology Learning from Text, Information, Wissenschaft und Praxis 57 (6-7): 315-320. Oct 2006. http://www.aifb.uni-karlsruhe.de/WBS/pci/Publications/iwp06. pdf.
14. Blohm, S., Cimiano, P., Stemle, E.: Harvesting Relations from the Web-Quantifiying the Impact of Filtering Functions, In Proceedings of the 22nd Conference on Artificial Intelligence (AAAI-07), pp. 1316--1323. Association for the Advancement of Artificial Intelligence (AAAI), July 2007.
15. Furnas, G.W., Deerwester, S., Dumais, S.T., Landauer, T.K., Harshman, R.A., Streeter, L.A., Lochbaum, K.E.: Information Retrieval using a Singular Value Decomposition Model of Latent Semantic Structure, Proceedings of the 11th annual international ACM SIGIR conference on Research and development in information retrieval table of contents, Grenoble, France, Pages: 465-480 (1988).
16. WordNet, http://wordnet.princeton.edu.
17. Siebert, H.-G.: SOA and ITIL Integration using Ontologies, EuroCMG, 2007.
18. nd printing, Springer, London, 2004.
19. http://www.ksl.stanford.edu/people/dlm/webont/wineAgent.