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Volumn , Issue , 2009, Pages 721-731

Multi-tenant solution for IT service management: A quantitative study of benefits

Author keywords

[No Author keywords available]

Indexed keywords

BUSINESS BENEFITS; BUSINESS SUCCESS; BUSINESS VALUE; COMPETITIVE BUSINESS; COMPLEXITY BASED; COST EFFECTIVE; IT SERVICE MANAGEMENT; IT SERVICE PROVIDERS; IT SERVICES; LABOR COSTS; OPERATIONAL COSTS; QUANTITATIVE STUDY; SERVICE QUALITY; VALUE ASSESSMENT;

EID: 70449331253     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/INM.2009.5188879     Document Type: Conference Paper
Times cited : (2)

References (18)
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    • Diao, Y.1    Keller, A.2
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.