Policy-based IT automation: The role of human judgment

Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHiMiT '08

Volumn , Issue , 2007, Pages

  Kandogan, Eser ^a   Bailey, John ^a   Maglio, Paul P ^a   Haber, Eben ^a  

^a IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

Ethnography; Policy; Systems management

Indexed keywords

BUSINESS GOALS; ETHNOGRAPHY; EXECUTABLE SPECIFICATIONS; IT SERVICES; IT SYSTEM; POLICY; SYSTEMS MANAGEMENT;

HUMAN COMPUTER INTERACTION;

INFORMATION TECHNOLOGY;

EID: 70350672606     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1477973.1477986     Document Type: Conference Paper

References (5)

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3. Kephart, J. O., & Chess, D. M., 2003. The Vision of Autonomic Computing, Computer, January 2003, 41-51.
4. Sheridan, T. B. 2002. Humans and Automation: System Design and Research Issues. New York: Wiley-Interscience.
5. Suchman, L., 1983. Office procedure as practical action: Models of work and system design. ACM Transactions on Office Information Systems, 1(4), 320-328.Series. ACM Press, New York, NY, 19-33.