International perspectives on backsourcing in health: Is it just a merry-go-round?

Health Care Management Review

Volumn 34, Issue 4, 2009, Pages 372-382

  MacInati, Manuela S ^a   Young, Suzanne ^b  

^a CATHOLIC UNIVERSITY   (Italy)

^b LA TROBE UNIVERSITY   (Australia)

Author keywords

Australia; Backsourcing; Italy; Outsourcing

Indexed keywords

AUSTRALIA; FINANCIAL MANAGEMENT; HEALTH CARE MANAGEMENT; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH SERVICE; HUMAN; ITALY; MEDICAL DECISION MAKING; METHODOLOGY; QUESTIONNAIRE; REVIEW;

AUSTRIA; CROSS-CULTURAL COMPARISON; EFFICIENCY, ORGANIZATIONAL; HEALTH PERSONNEL; HEALTH SERVICES RESEARCH; HUMANS; ITALY; NATIONAL HEALTH PROGRAMS; OUTSOURCED SERVICES; PUBLIC SECTOR; UTILIZATION REVIEW;

EID: 70350647334     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/HMR.0b013e3181b37c34     Document Type: Review

References (41)

1. Arnett, K., Jones, M. (1994). Firms that choose outsourcing: A profile. Information & Management, 26, 179-188.
2. Ascher, K. (1987). The politics of privatisation: Contracting out public services. London: Macmillan Education.
3. Atkinson, J. (1984). Manpower strategies for flexible organisations. Personnel Management, 16(8), 28-31.
4. Aulich,C.,&Hein, J. (2005).Whole-of-government approaches to outsourcing and market testing by the commonwealth government. Australian Journal of Public Administration, 64, 35-45.
5. Australian Institute of Health andWelfare. (2008a).AIHWmortality data, life expectancy. Retrieved September 28, 2008, from http:// www.aihw.gov.au/ mortality/life-expectancy/compares.cfm
6. Australian Institute of Health and Welfare. (2008b). AIHW OECD health data. Retrieved September 28, 2008, from http://www.aihw.gov.au/international/ oecd/oecdhd06.cfm
7. Center for Development and Innovation in Health (CDIH) and the Health Issues Centre (HIC). (2001). Privately providing public hospital care: A brief critique of privatisation. In Health financing, health in the marketplace. Retrieved April 4, 2001, from http://www.cdih.org.au/marketplace/ privatis.html
8. Dillman, D. A. (1991). The design and administration of mail surveys. Annual Review of Sociology, 17, 225-249.
9. Domberger, S., & Rimmer, S. (1994). Competitive tendering and contracting out in the public sector: A survey. International Journal of Economics and Business, 1, 439-453.
10. Downs, A. (1967). Inside Bureaucracy. Boston: Little Brown.
11. Dunford, R., Bramble, T., & Littler, C. (1998). Gain and pain: The effects of Australian public sector restructuring. Public Productivity and Management Review, 21, 386-402.
12. EvattResearch Centre. (1990). Breach of contract: Privatisation and management of Australian Local Government. Leichhardt, New South Wales, Australia: Pluto Press/Evatt Research Centre.
13. Fairbrother, P., Paddon, M., & Teicher, J. (2002). Introduction: Corporatisation and privatisation inAustralia. InP. Fairbrother, M. Paddon, & J. Teicher (Eds.), Privatisation, globalisation & labour: Studies from Australia (pp. 1-24). Sydney, Australia: The Federation Press.
14. Fattore, G. (1999). Cost containment and reforms in the Italian National Health Service. In E. Mossialos & J. Le Grand (Eds.), Health care and cost containment in the European Union (pp. 513-546). Aldershot, United Kingdom: Ashgate.
15. France, G., Taroni, F., & Donatini, A. (2005). The Italian health-care system. Health Economics, 14, S187-S202.
16. Groot, T., Budding, T. (2008). New public management. Current issues and future prospects. Financial Accountability & Management, 24, 1-13.
17. Hirschherim, R. (1998). Backsourcing. An emerging trend? Outsourcing Journal. Retrieved June 10, 2007, from http://www. infoserver.eom/sep1998/html/ academic.html, September.
18. Industry Commission. (1995). Competitive tendering and contracting by public sector agencies. Draft report, October. Melbourne, Australia: Industry Commission.
19. Keeter, S., Kennedy, C., Dimock, M., Best, J., & Craighill, P. (2006). Gauging the impact of growing nonresponse on estimates from a national RDD telephone survey. Public Opinion Quarterly, 70, 759-779.
20. Kelly, G., Muers, S., & Mulgan, G. (2002). Creating public value: An analytical framework for public service reform. London: Cabinet Office.
21. Kern, T., & Willcocks, L. P. (2001). The relationship advantage: Information technology, sourcing and management. Oxford, England: Oxford University Press.
22. Kochan, T., Smith, M., Wells, S., & Rebitzer, J. (1994). Human resource strategies and contingent workers: The case of safety and health in the petrochemical industry. Human Resource Management, 33, 55-77.
23. Kremic, T., Tukel, O. I., & Rom, W. (2006). Outsourcing decision support: A survey of benefits, risks, and decision factors. Supply Chain Management, 11, 467-482.
24. Lapsley, I. (2008). The NPM agenda: Back to the future. Financial Accountability & Management, 24, 77-96.
25. Macinati, M. S. (2008). Outsourcing in the Italian National Health Service: Findings from a national survey. International Journal of Health Care Planning and Management, 23, 21-36.
26. Ministry of Health Guidelines. (1996). Managerial profile of healthcare providers. Rome, Italy: Ministero della Salute.
27. Niskanen, W. (1971). Bureaucracy and representative government. Chicago: Aldine-Atherton.
28. Parliamentary Library. (1999-2000). Australia 1975-2000 Industrial Change. Research Note 33. Retrieved September 28, 2009, from http://www.aph.gov.au/library/pubs/rn/ 1999-2000/2000rn33.htm
29. Pettersen, I. G. (2001). Implementing management accounting reforms in the public sector: The difficult journey from intention to effects. European Accounting Review, 10, 561-581
30. Pfeffer, J. (1981). Power in organisations. Marshfield,MA: Pitman.
31. Porter, M. E. (1980). Competitive strategy: Techniques for analyzing industries and competitors. New York: The Free Press.
32. Rimmer, S. (1993). Aspects of competitive tendering and contracting in local government administration. Unpublished doctoral dissertation, University of New England, Australia.
33. Robbins, G. (2007). Obstacles to implementation of new public management in an Irish hospital. Financial Accountability & Management, 23(1), 55-71.
34. Schaefer, D. R., & Dillman, D. A. (1998). Development of a standard e-mail methodology: Results of an experiment. Public Opinion Quarterly, 62, 378-397.
35. Stanton, P., Willis, E., & Young, S. (2005). Workplace reform in the healthcare industry. Hampshire, England: Palgrave Macmillan.
36. Trento, S. (2005). Corporate governance and industrial relations in Italy. In H. Gospel & A. Pendleton (Eds.), Corporate governance and labour management: An international comparison (pp. 226-253). Oxford, England: Oxford University Press.
37. Visser, P. S., Krosnick, J. A., Marquette, J., & Curtin, M. (1996). Mail surveys for election forecasting? Public Opinion Quarterly, 60, 181-227.
38. Williamson, O. (1979). Transaction-cost economics: The governance of contractual relations. Journal of Law and Economics, 22, 233-261.
39. Young, S. (2005). An Analysis of Outsourcing in the Victorian Public Health Sector. Unpublished doctoral dissertation, Deakin University, Australia.
40. Young, S. (2007). Outsourcing: Uncovering the complexity of the decision. International Public Management Journal, 10, 307-325.
41. Young, S. (2008). Outsourcing in public health: A case study of contract failure and its aftermath. Journal of Health Organization and Management, 22, 446-464.