A healthcare team communication research agenda

Improving Healthcare Team Communication: Building on Lessons from Aviation and Aerospace

Volumn , Issue , 2008, Pages 245-250

  Nemeth, Christopher P ^a   Wears, Robert L ^b,c  

^a UNIVERSITY OF CHICAGO   (United States)

^b UNIVERSITY OF FLORIDA COLLEGE OF MEDICINE   (United States)

^c IMPERIAL COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70350614172     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (19)

1. Aspden, P., Corrigan, J., Wolcott, J. and Erikson, S. (2004), Patient Safety: Achieving a New Standard of Care (Washington, DC: The National Academies Press).
2. Cilliers, P. (1998), Complexity and Postmodernism: Understanding Complex Systems (London: Routledge).
3. Cook, R., Woods, D. and Miller, C. (1998), A Tale of Two Stories: Contrasting Views of Patient Safety (Chicago: National Health Care Safety Council of the National Patient Safety Foundation, American Medical Association), available at: , accessed June 8, 2002.
4. Feltovich, P.J., Ford, K.M. and Hoffman, R.R. (eds) (1997), Expertise in Context: Human and Machine (Cambridge, MA: MIT Press).
5. Kohn, L., Corrigan, J. and Donaldson, M. (eds) (2000), To Err is Human. Building a Safer Health System (Washington, DC: National Academies Press).
6. Mencken, H.L. (1949), 'The Divine Afflatus', Chapter 25, A Mencken Chrestomathy, 443.
7. Cited in S. Platt (ed.), Respectfully Quoted: A Dictionary of Quotations (New York: Barnes and Noble Books) 325.
8. Nemeth, C. (2007a), 'Groups at Work: Lessons from Research into Large Scale Coordination', in C. Nemeth (ed.), Special Issue on Large Scale Coordination, Cognition, Technology and Work 9:1, 1-4.
9. Nemeth, C. (2007b), 'Healthcare Groups at Work: Further Lessons from Research into Large Scale Coordination', in C. Nemeth (ed.), Second Special Issue on Large Scale Coordination, Cognition, Technology and Work 9:3, 127-176.
10. Nemeth, C., Cook, R. and Woods, D. (2004a), 'The Messy Details: Insights from Technical Work in Healthcare', in C. Nemeth, R. Cook and D. Woods (eds), Special Issue on Studies in Healthcare Technical Work, IEEE Transactions on Systems, Man and Cybernetics-Part A 34:6, 689-692.
11. Nemeth, C., Cook, R. and Woods, D. (eds) (2004b), Special Issue on Studies in Healthcare Technical Work, IEEE Transactions on Systems, Man and Cybernetics-Part A 34:6.
12. Rasmussen, J. and Pejtersen, A. (1995), 'Virtual Ecology of Work', in J. Flasch, P. Hancock, J. Caird and K. Vincente (eds), Global Perspectives on the Ecology of Human-Machine Systems (Hillsdale, NJ: Lawrence Erlbaum Associates) 121-156.
13. Reid, P.R., Compton, W.D., Grossman, J.H. and Fanjiang, G. (eds) (2005), Building a Better Delivery System: A New Engineering/Health Care Partnership (Washington, DC: The National Academies Press).
14. Salas, E., Burke, C.S., Bowers, C.A. and Wilson, K.A. (2001), 'Team Training in the Skies: Does Crew Resource Management (CRM) Training Work?', Human Factors 43:4, 641-74.
15. Samaras, G.M. and Horst, R.L. (2005), 'A Systems Engineering Perspective on the Human-centered Design of Health Information Systems', Journal of Biomedical Informatics 38:1, 61-74.
16. Sexton, J.B., Makary, M.A., Tersigni, A.R., Pryor, D., Hendrich, A., Thomas, E.J., Holzmueller, C.G., Knight, A.P., Wu, Y. and Pronovost, P.J. (2006), 'Teamwork in the Operating Room: Frontline Perspectives among Hospitals and Operating Room Personnel', Anesthesiology 105:5, 877-84.
17. Wears, R., Perry, S.J. and Sutcliffe, K.M. (2005), 'The Medicalization of Patient Safety', Journal of Patient Safety 1:1, 4-6.
18. Woods, D.D. and Cook, R.I. (2002), 'Nine Steps to Move Forward from Error', Cognition, Technology and Work 4:2, 137-44.
19. Woods, D. and Roth, E. (1998), 'Cognitive Systems Engineering', in M. Helander (ed.), Handbook of Human-Computer Interaction (New York: North Holland) 3-43.