Manchester Business Answers 24/7: A case study in providing online enquiry support at an academic library

Business Information Review

Volumn 26, Issue 3, 2009, Pages 182-189

  Greenwood, Mark ^a   Bradshaw, Karen ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Academic libraries; Business FAQ; Business research; Business school libraries; Business schools; Enquiry service; Frequently Asked Questions; John Rylands University Library; Manchester Business School; Online reference; Reference service; Specialist research

Indexed keywords

EID: 70350540549     PISSN: 02663821     EISSN: 17416450     Source Type: Journal    
DOI: 10.1177/0266382109341316     Document Type: Article

References (12)

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4. DowJones Factiva, http://factiva.com.
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8. Michigan Ross School of Business Find it Fast, http://finditfast.bus.umich.edu/recordList?library=umich_business&institution=Umich.
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12. Yale University Ask Handsome Dan Business and Economics Questions http://faq.library.yale.edu/recordList?library=yale_business&institution=Yale.