메뉴 건너뛰기




Volumn 85, Issue 6, 2009, Pages 459-467

Measuring patient satisfaction in sexually transmitted infection clinics: A systematic review

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; HEALTH CARE QUALITY; HEALTH SERVICE; HUMAN; OUTCOME ASSESSMENT; PATIENT SATISFACTION; PRIORITY JOURNAL; SEMI STRUCTURED INTERVIEW; SEXUAL HEALTH; SEXUALLY TRANSMITTED DISEASE; STRUCTURED QUESTIONNAIRE; SYSTEMATIC REVIEW;

EID: 70350335344     PISSN: 13684973     EISSN: 14723263     Source Type: Journal    
DOI: 10.1136/sti.2009.037358     Document Type: Article
Times cited : (21)

References (37)
  • 2
    • 2642574331 scopus 로고    scopus 로고
    • Hands-on guide to questionnaire research: Selecting, designing, and developing your questionnaire
    • Boynton P, Greenhalgh T. Hands on guide to questionnaire research. selecting, designing, and developing your questionnaire. BMJ 2004;328:1312-1315 (Pubitemid 38703497)
    • (2004) British Medical Journal , vol.328 , Issue.7451 , pp. 1312-1315
    • Boynton, P.M.1    Greenhalgh, T.2
  • 4
    • 0036887680 scopus 로고    scopus 로고
    • Youth reproductive health services in Bulawayo, Zimbabwe
    • Mashamba A, Robson E. Youth reproductive health services in Bulawayo, Zimbabwe. Health & Place 2002;8:273-283
    • (2002) Health & Place , vol.8 , pp. 273-283
    • Mashamba, A.1    Robson, E.2
  • 5
    • 17144414148 scopus 로고    scopus 로고
    • Patient, provider, and clinic characteristics associated with public STD clinic patient satisfaction
    • Mehta SD, Zenilman JM, Erbelding EJ. Patient, provider, and clinic characteristics associated with public STD clinic patient satisfaction. Sex Transm Infect 2005;81:150-154
    • (2005) Sex Transm Infect , vol.81 , pp. 150-154
    • Mehta, S.D.1    Zenilman, J.M.2    Erbelding, E.J.3
  • 6
    • 24344447207 scopus 로고    scopus 로고
    • Reaching marginalized young people through sexual health nursing outreach clinics: Evaluating service use and the views of service users
    • DOI 10.1111/j.0737-1209.2005.220409.x
    • Hayter M. Reaching marginalized young people through sexual health nursing outreach clinics: evaluating service use and the views of service users. Public health nursing (Boston Mass) 2005;22:339-346 (Pubitemid 41261314)
    • (2005) Public Health Nursing , vol.22 , Issue.4 , pp. 339-346
    • Hayter, M.1
  • 7
    • 0029051994 scopus 로고
    • An audit of patients' views in Yorkshire genitourinary medicine clinics
    • Monteiro E. An audit of patients' views in Yorkshire genitourinary medicine clinics. Int J STD AIDS 1995;6:217-221
    • (1995) Int J STD AIDS , vol.6 , pp. 217-221
    • Monteiro, E.1
  • 9
    • 0031413351 scopus 로고    scopus 로고
    • Acceptability of genitourinary medicine services in Middlesbrough, England
    • DOI 10.1258/0956462971918959
    • Opaneye AA. Acceptability of genitourinary medicine services in Middlesbrough, England. Int J STD AIDS 1997;8:713-714 (Pubitemid 28083447)
    • (1997) International Journal of STD and AIDS , vol.8 , Issue.11 , pp. 713-714
    • Opaneye, A.A.1
  • 11
    • 0041834649 scopus 로고    scopus 로고
    • Southwest Regional Genitourinary Physicians' Audit Group: Setting regional benchmarks for patient satisfaction
    • DOI 10.1258/095646203322301086
    • Challenor R. Southwest Regional Genitourinary Physicians' Audit Group: setting regional benchmarks for patient satisfaction. Int J STD AIDS 2003;14:622-624 (Pubitemid 37072180)
    • (2003) International Journal of STD and AIDS , vol.14 , Issue.9 , pp. 622-624
    • Challenor, R.1
  • 12
    • 37349131710 scopus 로고    scopus 로고
    • Meeting the sexual health care needs of young people: A model that works?
    • Perry C, Thurston M. Meeting the sexual health care needs of young people: A model that works? Child Care Health Dev 2008;34:98-103.
    • (2008) Child Care Health Dev , vol.34 , pp. 98-103
    • Perry, C.1    Thurston, M.2
  • 13
    • 0034756539 scopus 로고    scopus 로고
    • What do patients attending HIV and GUM outpatient clinics want from service providers? Results from a large-scale consultation exercise in west London
    • Hope SC, Williams AE, Barton SE. et al. What do patients attending HIV and GUM outpatient clinics want from service providers? Results from a large-scale consultation exercise in west London. Int J STD AIDS 2001;12:733-738
    • (2001) Int J STD AIDS , vol.12 , pp. 733-738
    • Hope, S.C.1    Williams, A.E.2    Barton, S.E.3
  • 14
    • 34447500603 scopus 로고    scopus 로고
    • Improving patient satisfaction with a sexual health service
    • Sheriff K. Improving patient satisfaction with a sexual health service. Nurs Stand 2007;21:44-48
    • (2007) Nurs Stand , vol.21 , pp. 44-48
    • Sheriff, K.1
  • 15
    • 0038504077 scopus 로고    scopus 로고
    • Comparing doctor- And nurse-led care in a sexual health clinic: Patient satisfaction questionnaire
    • DOI 10.1046/j.1365-2648.2003.02580.x
    • Miles K, Penny N, Power R. et al. Comparing doctor- and nurse-led care in a sexual health clinic: patient satisfaction questionnaire. J Adv Nurs 2003;42:64-72. (Pubitemid 37255937)
    • (2003) Journal of Advanced Nursing , vol.42 , Issue.1 , pp. 64-72
    • Miles, K.1    Penny, N.2    Power, R.3    Mercey, D.4
  • 16
    • 0027122006 scopus 로고
    • Clients still prefer traditional GUM clinics
    • Hudson M. Clients still prefer traditional GUM clinics. Nursing Times 1992;88:58.
    • (1992) Nursing Times , vol.88 , pp. 58
    • Hudson, M.1
  • 17
    • 0025304389 scopus 로고
    • Genitourinary medicine services; consumers' views
    • Munday PE. Genitourinary medicine services; consumers' views. Genitourin Med 1990;66:108-111
    • (1990) Genitourin Med , vol.66 , pp. 108-111
    • Munday, P.E.1
  • 18
    • 0026323108 scopus 로고
    • Patients' assessment of and suggestions for a genitourinary medicine service
    • Rogstad KE. Patients' assessment of and suggestions for a genitourinary medicine service. Int J STD AIDS 1991;2:440-441
    • (1991) Int J STD AIDS , vol.2 , pp. 440-441
    • Rogstad, K.E.1
  • 19
    • 0027735047 scopus 로고
    • An approach to consumer feedback in an out-patient specialty service
    • Gupta P, Witty J, Wright N. An approach to consumer feedback in an out-patient specialty service. Int J Health Care Qual Assur 1993;6:13-16.
    • (1993) Int J Health Care Qual Assur , vol.6 , pp. 13-16
    • Gupta, P.1    Witty, J.2    Wright, N.3
  • 20
    • 79960446511 scopus 로고    scopus 로고
    • Accessibility of genitourinary medicine clinics
    • Hope VD, MacArthur C. Accessibility of genitourinary medicine clinics. Genitourin Med 1996;72:52-55
    • (1996) Genitourin Med , vol.72 , pp. 52-55
    • Hope, V.D.1    MacArthur, C.2
  • 21
    • 46249095831 scopus 로고    scopus 로고
    • "No worries!" Young people's experiences of nurse-led drop-in sexual health services in South West England
    • Ingram J, Salmon D. "No worries!" Young people's experiences of nurse-led drop-in sexual health services in South West England. J Res Nurs 2007;12:305-316
    • (2007) J Res Nurs , vol.12 , pp. 305-316
    • Ingram, J.1    Salmon, D.2
  • 22
    • 70350340123 scopus 로고    scopus 로고
    • The quality of family-planning services in Swaziland
    • Shabangu NP, Zwane IT. The quality of family-planning services in Swaziland. Afr J Nurs Midwifery 2005;7:23-29
    • (2005) Afr J Nurs Midwifery , vol.7 , pp. 23-29
    • Shabangu, N.P.1    Zwane, I.T.2
  • 23
    • 33747712086 scopus 로고    scopus 로고
    • The "healthy brothel": The context of clinical services for sex workers in Hillbrow, South Africa
    • Stadler J, Delany S. The "healthy brothel": the context of clinical services for sex workers in Hillbrow, South Africa. Culture 2006;8:451-464
    • (2006) Culture , vol.8 , pp. 451-464
    • Stadler, J.1    Delany, S.2
  • 25
    • 34249304435 scopus 로고    scopus 로고
    • Improving sexual health services in the city: Can the NHS learn from clients and the service industry
    • DOI 10.1111/j.1369-7625.2006.00428.x
    • Patel H, Baeza J, Patel M, et al. Improving sexual health services in the city: Can the NHS learn from clients and the service industry. Health Expect 2007;10:139-147 (Pubitemid 46808890)
    • (2007) Health Expectations , vol.10 , Issue.2 , pp. 139-147
    • Patel, H.1    Baeza, J.2    Patel, M.3    Greene, L.4    Theobald, N.5
  • 26
    • 35348960946 scopus 로고    scopus 로고
    • Community sexually transmitted infection services are good enough: A qualitative study of clients' experiences
    • Evans J, Cross J. Community sexually transmitted infection services are good enough: A qualitative study of clients' experiences. J Fam Plann Reprod Health Care 2007;33:259-262 (Pubitemid 47597632)
    • (2007) Journal of Family Planning and Reproductive Health Care , vol.33 , Issue.4 , pp. 259-262
    • Evans, J.1    Cross, J.2
  • 27
    • 79960404224 scopus 로고    scopus 로고
    • An interview based approach to seeking user views in genitourinary medicine
    • Evans D, Farquhar C. An interview based approach to seeking user views in genitourinary medicine. Genitourin Med 1996;72:223-226 (Pubitemid 26197891)
    • (1996) Genitourinary Medicine , vol.72 , Issue.3 , pp. 223-226
    • Evans, D.1    Farquhar, C.2
  • 29
    • 33644793705 scopus 로고    scopus 로고
    • Involving service users in sexual health service development
    • Baraitser P, Pearce V, Blake G, et al. Involving service users in sexual health service development. J Fam Plann Reprod Health Care 2005;31:281-284
    • (2005) J Fam Plann Reprod Health Care , vol.31 , pp. 281-284
    • Baraitser, P.1    Pearce, V.2    Blake, G.3
  • 30
    • 17744397307 scopus 로고    scopus 로고
    • Staff affirmations and client criticisms: Staff and client perceptions of quality of care at sexually transmitted disease clinics
    • DOI 10.1097/01.olq.0000163597.44078.19
    • Lichtenstein B, Bachmann L. Staff affirmations and client criticisms: staff and client perceptions of quality of care at sexually transmitted disease clinics. Sex Transm Dis 2005;32:281-285 (Pubitemid 40578067)
    • (2005) Sexually Transmitted Diseases , vol.32 , Issue.5 , pp. 281-285
    • Lichtenstein, B.1    Bachmann, L.H.2
  • 32
    • 70350337166 scopus 로고    scopus 로고
    • The argument for patient and public involvement (PPI) as an innovation
    • Nixon E. The argument for patient and public involvement (PPI) as an innovation. HIV Nursing 2004;4:10-11.
    • (2004) HIV Nursing , vol.4 , pp. 10-11
    • Nixon, E.1
  • 33
    • 84971585775 scopus 로고
    • Qualitative research:Introducing focus groups
    • Kitzinger J. Qualitative research:Introducing focus groups. BMJ 1995;311:299-302.
    • (1995) BMJ , vol.311 , pp. 299-302
    • Kitzinger, J.1
  • 34
    • 0030115637 scopus 로고    scopus 로고
    • Consumer-based research: Using focus groups as a method for evaluating quality of care
    • Beaudin CL, Pelletier LR. Consumer-based research: using focus groups as a method for evaluating quality of care. J Nurs Care Qual 1996;10:28-33.
    • (1996) J Nurs Care Qual , vol.10 , pp. 28-33
    • Beaudin, C.L.1    Pelletier, L.R.2
  • 35
    • 0027654344 scopus 로고
    • Using focus groups to develop health surveys: An example from Research on Social relationships and AIDS - Preventive behavior
    • O'Brien K. Using focus groups to develop health surveys: An example from Research on Social relationships and AIDS - preventive behavior. Health education quarterly 1993;20:361-372
    • (1993) Health Education Quarterly , vol.20 , pp. 361-372
    • O'Brien, K.1
  • 36
    • 37249091750 scopus 로고    scopus 로고
    • Sexual health - What are users' views?
    • DOI 10.1258/jrsm.100.11.499
    • Belfield T. Sexual health - what are users' views. J Roy Soc Med 2007;100:499-501. (Pubitemid 350273401)
    • (2007) Journal of the Royal Society of Medicine , vol.100 , Issue.11 , pp. 499-501
    • Belfield, T.1
  • 37
    • 33845911183 scopus 로고    scopus 로고
    • Public involvement in modernising genitourinary medicine clinics: Using general public and patient opinion to influence models or service delivery
    • DOI 10.1136/sti.2006.020750
    • Ross JDC, Copas A, Stephenson J, et al. Public involvement in modernising genitourinary medicine clinics: Using general public and patient opinion to influence models or service delivery. Sex Transm Infect 2006;82:484-488 (Pubitemid 46025191)
    • (2006) Sexually Transmitted Infections , vol.82 , Issue.6 , pp. 484-488
    • Ross, J.D.C.1    Copas, A.2    Stephenson, J.3    Fellows, L.4    Gilleran, G.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.