A behaviorally anchored rating scales approach to institutional self-assessment in higher education

Assessment and Evaluation in Higher Education

Volumn 25, Issue 2, 2000, Pages 171-182

  Pounder, J S ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70350320428     PISSN: 02602938     EISSN: 1469297X     Source Type: Journal    
DOI: 10.1080/713611422     Document Type: Article

References (26)

1. Bernardin, H. J., Lashells, M. B., Smith, P. C. & Alvares, K. M. (1976) Behavioral expectation scales: effects of development procedures and formats, Journal of Applied Psychology, 61, pp. 75-79.
2. Cameron, K. S. (1986) A study of organizational effectiveness and its predictors, Management Scienc e, 32(1), pp. 87-112.
3. Cameron, K. S. & Whetten, D. A. (1981) Perceptions of organisational effectiveness across organisational life cycles, Administrative Science Quarterly, 26, pp. 525-544.
4. Campbell, J. P., Dunnette, M. D., Arvey, R. D. & Hellervick, L. W. (1973) The development and evaluation of behaviorally based rating scales, Journal of Applied Psychology, 57, pp. 15-22.
5. De Cotiis, T. A. (1977) An analysis of the external validity and applied relevance of three rating formats, Organisational Behavior and Human Performance, 19, pp. 247-266.
6. Dickinson, T. L. & Zellinger, P. M. (1980) A comparison of the behaviorally anchored rating and mixed standard scale formats, Journal of Applied Psycholog y, 65, pp. 147-541.
7. Edwards, R. L. (1986) Using Multidimensional Scaling to Test the Validity of Behaviorally Anchored Rating Scales: an organisational example involving the competing values framework. PhD dissertation, State University of New York at Albany.
8. Goodman, P. S. & Pennings, J. M. (1977) Perspectives and issues: an introduction, in: J. M. Pennings & P. S. Goodman (Eds) New Perspectives on Organisational Effectiveness (San Francisco, Jossey Bass).
9. Ivancevich, J. M. (1980) Behavioral expectation scales versus non-anchored and trait rating systems: a sales personnel application, Applied Psychological Measurement, 4, pp. 131-134.
10. Jacobs, R., Kafry, D. & Zedeck, S. (1980) Expectations of behaviorally anchored rating scales, Personnel Psychology, 33, pp. 595-637.
11. Kells, H. R. (1988) Self Study Processes: a guide for postsecondary and similar service-oriented institutions and programmes (New York, Macmillan).
12. Kingstrom, P. O. & Bass, A. R. (1981) A critical analysis of studies comparing behaviorally anchored rating scales (BARS) and other rating formats, Personnel Psycholog y, 34, pp. 263-289.
13. Landy, F. J. & Farr, J. L. (1980) Performance rating, Psychological Bulletin, 87, pp. 72-107.
14. Lewin, A. E. & Minton, J. W. (1986) Determining organisational effectiveness: Another look and an agenda for research, Management Scienc e, 32(5), pp. 514-539.
15. Liaison Committee of Rectorś Conferences. (1993) Quality Assessment in European University and Higher Education (Brussels, Commission of the European Community).
16. Mohr, L. B. (1982) Explaining Organisational Behavior (San Francisco, Jossey Bass).
17. Peace Lenn, M. (1992) The USA accreditation system, In: A. Craft, (Ed.) Quality Assurance in Higher Education: proceedings of an international conference, Hong Kong. 1991 (London, Falmer).
18. Pounder, J. S. (1997) Measuring the Performance of Institutions of Higher Education in Hong Kong: an organisational effectiveness approach. PhD dissertation. Brunel University/Henley Management College.
19. Quinn, R. E. & Cameron, K. S. (1983) Organisational life cycles and shifting criteria of effectiveness: some preliminary evidence, Management Scienc e, 29, pp. 33-51.
20. Quinn, R. E. & Rohrbaugh, J. (1981) A competing values approach to organisational effectiveness, Public Productivity Review, 5(2), pp. 122-140.
21. Quinn, R. E. & Rohrbaugh, J. (1983) A spatial model of effectiveness criteria: towards a competing values approach to organisational analysis, Management Scienc e, 29(3), pp. 363-377.
22. Schwab, D. P., Heneman, H. G. & Decotiis, T. A. (1975) Behaviorally anchored rating scales: a review of the literature, Personnel Psychology, 28, pp. 549-562.
23. Smith, P. C. & Kendall, L. M. (1963) Retranslation of expectations: an approach to the construction of unambiguous anchors for rating scales, Journal of Applied Psychology, 47, pp. 149-155.
24. Williams, P. (1995) The Role of Quality Audit (Birmingham, Higher Educational Quality Council Quality Assurance Group).
25. Zedeck, S., Imperato, N., Krausz, M. & Oleno, T. (1974) Development of behaviorally anchored rating scales as a function of organisational level, Journal of Applied Psychology, 59, pp. 249-252.
26. Zedeck, S. & Kafry, D. (1977) Capturing rater policies for processing evaluation data, Organisational Behaviour and Human Performance, 18, pp. 269-294.