RFID - The "next step" in consumer-product relations or orwellian nightmare? Challenges for research and policy

Journal of Consumer Policy

Volumn 32, Issue 3, 2009, Pages 219-244

  Slettemeås, Dag ^a  

^a Statens institutt for forbruksforskning   (Norway)

Author keywords

Consumers; Internet of things; Pervasiveness; RFID; Risk trust

Indexed keywords

EID: 70350119872     PISSN: 01687034     EISSN: 15730700     Source Type: Journal    
DOI: 10.1007/s10603-009-9103-z     Document Type: Article

References (64)

1. Ajzen, L., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs: Prentice-Hall.
2. Albrecht, K. (2002). Supermarket cards: The tip of the retail surveillance iceberg. Denver University Law Review, 79, 534-539. 558-565.
3. Albrecht, K. (2008). RFID tag - you're it. Scientific American, 299(3), 52.
4. Albrecht, K., & McIntyre, L. (2005). Spychips: How major corporations and government plan to track your every move with RFID. Nashville: Thomas Nelson.
5. Albrecht, K., & McIntyre, L. (2006). The spychips threat: Why christians should resist RFID and electronic surveillance. Nashville: Thomas Nelson.
6. Anderson, A., Petersen, A., Wilkinson, C., & Allan, S. (2009). Nanotechnology, risk and communication. Basingstoke: Macmillan.
7. Angeles, R. (2007). An empirical study of the anticipated consumer response to RFID product item tagging. Industrial Management & Data Systems, 107, 461-483.
8. Article 29 Data Protection Working Party (2005). Working document on data protection issues related to RFID technology. 10107/05/EN WP 105. Available at: http://ec.europa.eu/justice_home/fsj/privacy/docs/wpdocs/ 2005/wp105_en.pdf
9. Beck, U. (1992). Risk society. Towards a new modernity. London: Sage.
10. Belanger, F., Hiller, J., & Smith, W. (2002). Trustworthiness in electronic commerce: The role of privacy, security, and site attributes. Journal of Strategic Information Systems, 11, 245-270.
11. Berg, L. (2005). Tillitens triangler. Om forbrukertillit og matsikkerhet (Triangles of trust. About consumer trustand food safety). SIFO professional report No. 1. Oslo: Statens institutt for forbruksforskning.
12. Borriello, G. (2005). RFID: Tagging the world. Communications of the ACM, 48(9), 34-37.
13. Boslau, M., & Lietke, B. C. (2006). RFID is in the eye of the consumer - survey results and implications. In N. Papadopoulos & C. Veloutsou (Eds.), Marketing from the trenches: Perspectives on the road ahead (pp. 1-19). Athens: Atiner.
14. Brady, M. (2006). Technological innovation and the use of RFID at the consumer interface. A three-tiered hierarchy of benefits perspective. Working paper. Social Science Research Network. Available at: http://ssrn.com/abstract=969394
15. Capgemini (2004). RFID and consumers. Understanding their mindset. Survey. Available at: http://www.rfidconsultation.eu/docs/ficheiros/ CPRD_RFID_mindset_ES.pdf
16. Capgemini (2005). RFID and consumers. What European consumers think about radio frequency identification and the implications for business. Survey. Available at: http://www.capgemini.com/news/2005/ Capgemini_European_RFID_report.pdf
17. Chen, J. V., & Pfleuger, P. (2008). RFID in retail: A framework for examining consumers' ethical perceptions. International Journal of Mobile Communications, 6, 53-66.
18. Curtin, J., Kauffman, R. J., & Riggins, F. J. (2007). Making the 'MOST' out of RFID technology: A research agenda for the study of adoption, usage and impact of RFID. Information Technology and Management, 8, 87-110.
19. Davis, F. D. (1985). A technology acceptance model for empirically testing new end-user information systems: Theory and results (Doctoral dissertation, Sloan School of Management, Massachusetts Institute of Technology, 1985).
20. Douglas, M. T., & Wildavsky, A. B. (1982). Risk and culture: An essay on the selection of technical and environmental dangers. Berkeley: University of California Press.
21. Eckfelt, B. (2005). What does RFID do for the consumer? Communications of the ACM, 48, 77-79.
22. European Commission (2007). Radio frequency identification (RFID) in Europe: Steps towards a policy framework. Brussels, March 15, 2007. COM (2007) 96 Final.
23. European Commission (2008). Future networks and the internet. Early challenges regarding the 'Internet of Things'. Commission staff working document, Brussels, September 29, 2008. Sec (2008) 2516.
24. European Commission (2009). Commission recommendation on the implementation of privacy and data protection principles in applications supported by radio-frequency identification. Commission Recommendation. Brussels, May 5, 2009. SEC (2009) 585/586.
25. Evans, N. (2004). Evaluating RFID: An opinion. Byte Digest, 2(4), 9-10.
26. Garfinkel, S. L. (2002). Adopting fair information practices to low cost RFID systems. Paper presented at Ubiquitous Computing 2002, Privacy Workshop. Available at: http://www.simson.net/clips/academic/ 2002.Ubicomp_RFID.pdf
27. Gragg, J. (2003). The emergence of RFID technology in modern society. ECE 339H: Exploratory paper, Oregon State University, 12. November 2003.
28. GS1/EPC Global (2008). The European Guide to implement EPC/RFID for Retailers and their S uppliers. Ver. 1, March 26, 2008. Available at: http://www.gs1.eu/index.php?page=&tudasbazis=60&lister=47
29. Günther, O., & Spiekermann, S. (2005). RFID and perceived control - the consumer view. Communications of the ACM, 48(9), 73-76.
30. Helle-Valle, J., & Slettemeås, D. (2007). ICTs, domestication and language-games: A Wittgensteinian approach to media uses. New Media & Society, 10(1), 45-66.
31. Hildner, L. (2006). Defusing the threat of RFID: Protecting consumer privacy through technology-specific legislation at the state level. Harvard Civil Rights-Civil Liberties Law Review, 41, 133-176.
32. Hossain, M. M., & Prybutok, V. R. (2008). Consumer acceptance of RFID technology: An exploratory study. IEEE Transactions on Engineering Management, 55, 316-328.
33. Huxley, A. (1932). Brave new world. London: Chatto and Windus.
34. Jensen, A. S., Cazier, J. A., & Dave, D. S. (2008). Mitigating consumer perceptions of privacy and security risks with the use of residual RFID technologies through governmental trust. Journal of Information System Security, 4, 41-66.
35. Juban, R. L., & Wyld, D. C. (2004). Would you like chips with that?: Consumer perspectives of RFID. Management research News, 27(11/12), 29-44.
36. Juels, A. (2006). RFID security and privacy: A research survey. IEEE Journal on Selected Areas in Communications, 24(2), 381-394.
37. Jørgensen, M., & Phillips, L. (2002). Discourse analysis as theory and method. London: Sage.
38. Lagerspetz, O. (1996). The tacit demand: A study in trust. Åbo: Filosofiska institutionen.
39. Langheinrich, M. (2006). RFID and privacy. In M. Petkovic & W. Jonker (Eds.), Security, privacy and trust in modern data management (pp. 214-231). Berlin: Springer.
40. Lee, L. (2005). RFID for everyday people. Perspectives in Business, 3(2), 25-31.
41. Luhmann, N. (1973). Vertrauen. Ein mechanismus der reduktion sozialer komplexität. Stuttgart: Ferdinand Enke Verlag.
42. Luhmann, N. (1979). Trust and power. Chichester: Wiley.
43. Luhmann, N. (1988). Familiarity, confidence, trust: Problems and alternatives. In D. Gambetta (Ed.), Trust. Making and breaking cooperative relations (pp. 94-107). New York: Blackwell.
44. Marcus, G. E. (1998). Ethnography through thick and thin. Princeton: Princeton University Press.
45. Mayer, R. N. (2003). Technology, families, and privacy: Can we know too much about our loved ones? Journal of Consumer Policy, 26, 419-439.
46. McVeigh, J. E., Redden, R., Cunningham, M., Breslin, D., Brady, M. & Armstrong, C. (2007). RFID at the customer interface: The issue of privacy. Working paper, Social Science Research Network. Available at: http://ssrn.com/abstract=969360
47. Müller-Seitz, G., Dautzenberg, K., Creusen, U., & Stromereder, C. (2009). Customer acceptance of RFID technology: Evidence from the German electronic retail sector. Journal of Retailing and Consumer Services, 16, 31-39.
48. Ngai, E. W. T., Moon, K. K. L., Riggins, F. J., & Candace, Y. Y. (2008). RFID research: An academic literature review (1995-2005) and future research directions. International Journal of Production Economics, 112, 510-520.
49. Orwell, G. (1949). Nineteen eighty-four. a novel. London: Secker & Warburg.
50. Perakslis, C., & Wolk, R. (2006). Social acceptance of RFID as a biometric security method. Technology and Society Magazine, 25(3), 34-42.
51. Phillips, N., & Hardy, C. (2002). Discourse analysis. Investigating processes of social construction. Thousand Oaks: Sage. Sage university papers series on qualitative research methods, Vol. 50.
52. Resatsch, F., Sandner, U., Leimeister, J. M., & Krcmar, H. (2008). Do point of sale RFID-based information services make a difference? Analyzing consumer perceptions for designing smart product information services in retail business. Electronic Markets, 18, 216-231.
53. Rieback, M. R., Gaydadjiev, G. N., Crispo, B., Hofman, R. F. H., & Tanenbaum, A. S. (2006). A platform for RFID security and privacy administration. Proceedings LISA'06 20th Large Installation System Administration Conference. Available at: http://www.rfidguardian.org/ papers/lisa.06.pdf.
54. Roussos, G. (2006). Enabling RFID in retail. Computer, 39(3), 25-30.
55. Sarma, W. E., Weis, S. A., & Engels, D. W. (2003). Radio-frequency identification: Security risks and challenges. RSA Laboratories Cryptobytes, 6(1), 2-9.
56. Schindler, R. (2008). Transatlantic symposium on the societal benefits of RFID, Washington DC, USA, September 22, 2008. Symposium report, October 14, 2008
57. Sill, H. E., Fisher, S. L., & Wasserman, M. E. (2008). Consumer reactions to potential intrusiveness and benefits of RFID. International Journal of Information Technology and Management, 7, 76-97.
58. Slettemeås, D. (2007): RFID - the 'next step' in consumer-product relations or Orwellian nightmare? Paper presented at the Nordic Consumer Policy Research Conference 2007, Helsinki, Finland, 3-5 October 2007. Available at: www.consumer2007.info/wp-content/uploads/ new%20technology5-%20Slettemeas.pdf
59. Stajano, F. (2005). RFID is x-ray vision. Communications of the ACM, 48 (9), 31-33.
60. Taghaboni-Dutta, F., & Velthouse, B. (2006). RFID technology is revolutionary: Who should be involved in this game of tag? The Academy of Management Perspectives., 20, 65-77.
61. Thiesse, F. (2007). RFID, privacy and the perception of risk: A strategic framework. Journal of Strategic Information Systems, 16, 214-232.
62. Throne-Holst, H., & Stø, E. (2008). Who should be precautionary? Governance of nanotechnology in the risk society. Technology Analysis & Strategic Management, 20, 99-112.
63. Walcott, H. (2008). Ethnography. A way of seeing. Lanham: AltaMira.
64. Wetherell, M., Taylor, S., & Yates, S. J. (2001). Discourse theory and practice. A reader. London: Sage.