An empirical examination of perceived retail crowding, emotions, and retail outcomes

Service Industries Journal

Volumn 29, Issue 5, 2009, Pages 635-652

  Li, Jiunn Ger Tony ^a   Kim, Jai Ok ^b   Lee, So Young ^c  

^a FU JEN CATHOLIC UNIVERSITY   (Taiwan)

^b Yonsei University   (South Korea)

^c Chung Ang University   (South Korea)

Author keywords

Emotions; Human crowding; Hypermarket retail space; Retail outcomes; Spatial crowding

Indexed keywords

CONSUMPTION BEHAVIOR; EMPIRICAL ANALYSIS; FACTOR ANALYSIS; OVERCROWDING; PERCEPTION; RETAILING; SENSE OF PLACE; SHOPPING ACTIVITY;

ASIA; EURASIA; FAR EAST; TAIPEI; TAIWAN;

EID: 70349971133     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060902720121     Document Type: Article

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