A framework for empathy in design: Stepping into and out of the user's life

Journal of Engineering Design

Volumn 20, Issue 5, 2009, Pages 437-448

  Kouprie, Merlijn ^a   Visser, Froukje Sleeswijk ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Designing; Empathy; User experience understanding; User research

Indexed keywords

EID: 70349737683     PISSN: 09544828     EISSN: 14661837     Source Type: Journal    
DOI: 10.1080/09544820902875033     Document Type: Article

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