메뉴 건너뛰기




Volumn 65, Issue 3, 2009, Pages 470-499

Relationship among activities and problems causing uncertainty in information seeking and retrieval

Author keywords

Information retrieval; Uncertainty management

Indexed keywords


EID: 70349591424     PISSN: 00220418     EISSN: None     Source Type: Journal    
DOI: 10.1108/00220410910952438     Document Type: Article
Times cited : (14)

References (61)
  • 1
    • 0036451152 scopus 로고    scopus 로고
    • A model of young people's decision-making using the web
    • Agosto, D.E. (2002), A model of young people's decision-making using the web, Library & Information Science Research, Vol. 24, No.4, pp. 311-41.
    • (2002) Library & Information Science Research , vol.24 , Issue.4 , pp. 311-41
    • Agosto, D.E.1
  • 2
    • 33846008077 scopus 로고    scopus 로고
    • Uncertainty in action: Observing information seeking within the creative processes of scholarly research
    • available at: (accessed 24 December 2006)
    • Anderson, T.D. (2006), Uncertainty in action: observing information seeking within the creative processes of scholarly research, available at: http://InformationR.net/ir/12-1/paper283.html (accessed 24 December 2006), Information Research, Vol. 12, No.1.
    • (2006) Information Research , vol.12 , Issue.1
    • Anderson, T.D.1
  • 3
    • 0000486705 scopus 로고
    • Anomalous states of knowledge as a basis for information retrieval
    • Belkin, N.J. (1980), Anomalous states of knowledge as a basis for information retrieval, Canadian Journal of Information Science, Vol. 5, pp. 133-43.
    • (1980) Canadian Journal of Information Science , vol.5 , pp. 133-43
    • Belkin, N.J.1
  • 5
    • 33749364392 scopus 로고    scopus 로고
    • What defines 'enough' information? How policy workers make judgements and decisions during information seeking: Preliminary results from an exploratory study
    • available at: (accessed 24 December 2006)
    • Berryman, J.M. (2006), What defines 'enough' information? How policy workers make judgements and decisions during information seeking: preliminary results from an exploratory study, available at: http://InformationR.net/ir/11-4/paper266.html (accessed 24 December 2006), Information Research, Vol. 11, No.4.
    • (2006) Information Research , vol.11 , Issue.4
    • Berryman, J.M.1
  • 6
    • 0001038283 scopus 로고    scopus 로고
    • Children's use of the Yahooligans! Web search engine: I. Cognitive, physical and affective behaviors on fact-based search tasks
    • Bilal, D. (2000), Children's use of the Yahooligans! Web search engine: I. Cognitive, physical and affective behaviors on fact-based search tasks, Journal of the American Society for Information Science, Vol. 5, No.7, pp. 646-65.
    • (2000) Journal of the American Society for Information Science , vol.5 , Issue.7 , pp. 646-65
    • Bilal, D.1
  • 10
    • 0141481843 scopus 로고    scopus 로고
    • Information seeking on the web by women in IT professions
    • Choo, C.W. and Marton, C. (2003), Information seeking on the web by women in IT professions, Internet Research, Vol. 13, No.4, pp. 267-80.
    • (2003) Internet Research , vol.13 , Issue.4 , pp. 267-80
    • Choo, C.W.1    Marton, C.2
  • 12
    • 2542443353 scopus 로고    scopus 로고
    • Use of the world wide web for international travel: Integrating the construct of uncertainty in information seeking and the task-technology fit (TTF) model
    • D'Ambra, J. and Wilson, C.S. (2004), Use of the world wide web for international travel: integrating the construct of uncertainty in information seeking and the task-technology fit (TTF) model, Journal of the American Society for Information Science and Technology, Vol. 55, No.8, pp. 731-42.
    • (2004) Journal of the American Society for Information Science and Technology , vol.55 , Issue.8 , pp. 731-42
    • D'Ambra, J.1    Wilson, C.S.2
  • 13
    • 0037940532 scopus 로고    scopus 로고
    • Are researchers ready for the electronic-only journal collection? Results of a survey at the University of Maryland
    • Dillon, I.F. and Hahn, K.L. (2002), Are researchers ready for the electronic-only journal collection? Results of a survey at the University of Maryland, Portal: Libraries and the Academy, Vol. 2, No.3, pp. 375-90.
    • (2002) Portal: Libraries and the Academy , vol.2 , Issue.3 , pp. 375-90
    • Dillon, I.F.1    Hahn, K.L.2
  • 14
    • 2942619898 scopus 로고
    • A behavioural model for information retrieval system design
    • Ellis, D. (1989), A behavioural model for information retrieval system design, Journal of Information Science, Vol. 15, No.4/5, pp. 237-47.
    • (1989) Journal of Information Science , vol.15 , Issue.4-5 , pp. 237-47
    • Ellis, D.1
  • 15
    • 0031490767 scopus 로고    scopus 로고
    • Modelling the information seeking patterns of engineers and research scientists in an industrial environment
    • Ellis, D. (1997), Modelling the information seeking patterns of engineers and research scientists in an industrial environment, Journal of Documentation, Vol. 53, No.4, pp. 384-403.
    • (1997) Journal of Documentation , vol.53 , Issue.4 , pp. 384-403
    • Ellis, D.1
  • 16
    • 58149401270 scopus 로고    scopus 로고
    • Ellis's model of information-seeking behaviour
    • Fisher, K.E., Erdelez, S., McKechnie, L.E.F. (Eds.), Information Today, Medford, NJ
    • Ellis, D. (2006), Ellis's model of information-seeking behaviour, Fisher, K.E., Erdelez, S., McKechnie, L.E.F. (Eds.), Theories of Information Behaviour, pp. 138-42, Information Today, Medford, NJ.
    • (2006) Theories of Information Behaviour , pp. 138-42
    • Ellis, D.1
  • 17
    • 70349593278 scopus 로고    scopus 로고
    • The use of electronic resources among undergraduate and graduate students
    • EPIC, Online Use & Cost Evaluation Program
    • EPIC (2001), The use of electronic resources among undergraduate and graduate students, Online Use & Cost Evaluation Program.
    • (2001)
  • 18
    • 9744250873 scopus 로고    scopus 로고
    • From information behaviour research to the design of information systems: The Cognitive work analysis framework
    • available at: (accessed 27 December 2006)
    • Fidel, R. and Pejtersen, A.M. (2004), From information behaviour research to the design of information systems: the Cognitive work analysis framework, available at: http://InformationR.net/ir/10-1/paper210.html (accessed 27 December 2006), Information Research, Vol. 10, No.1.
    • (2004) Information Research , vol.10 , Issue.1
    • Fidel, R.1    Pejtersen, A.M.2
  • 19
    • 14744298588 scopus 로고    scopus 로고
    • A non-linear model of information seeking behaviour
    • available at: (accessed 27 December 2006)
    • Foster, A.E. (2005), A non-linear model of information seeking behaviour, available at: http://InformationR.net/ir/10-2/paper222.html (accessed 27 December 2006), Information Research, Vol. 10, No.2.
    • (2005) Information Research , vol.10 , Issue.2
    • Foster, A.E.1
  • 20
    • 70349599900 scopus 로고    scopus 로고
    • Identification and evaluation of internet resources for agribusiness information needs
    • paper presented at EFITA Conference, Debrecen, 5-9 July
    • Fritz, M. and Schiefer, G. (2003), Identification and evaluation of internet resources for agribusiness information needs, paper presented at EFITA Conference, Debrecen, 5-9 July.
    • (2003)
    • Fritz, M.1    Schiefer, G.2
  • 21
    • 3142696923 scopus 로고    scopus 로고
    • Information seeking in context and the development of information systems
    • available at (accessed 26 December 2006)
    • Gaslikova, I. (1999), Information seeking in context and the development of information systems, available at: http://informationr.net/ir/5-1/paper67.html (accessed 26 December 2006), Information Research, Vol. 5, No.1.
    • (1999) Information Research , vol.5 , Issue.1
    • Gaslikova, I.1
  • 22
    • 70349606943 scopus 로고    scopus 로고
    • So tell me about it! A qualitative investigation of internet search strategies
    • paper presented at the European Conference on Educational Research (ECER '99), Lahti, 22-25 September
    • Hale, G. and Moss, N. (1999), So tell me about it! A qualitative investigation of internet search strategies, paper presented at the European Conference on Educational Research (ECER '99), Lahti, 22-25 September.
    • (1999)
    • Hale, G.1    Moss, N.2
  • 24
    • 2542490783 scopus 로고    scopus 로고
    • Five personality dimensions and their influence on information behaviour
    • available at: (accessed 26 December 2006)
    • Heinström, J. (2003), Five personality dimensions and their influence on information behaviour, available at: http://InformationR.net/ir/9-1/paper165.html (accessed 26 December 2006), Information Research, Vol. 9, No.1.
    • (2003) Information Research , vol.9 , Issue.1
    • Heinström, J.1
  • 25
  • 28
    • 4644296438 scopus 로고    scopus 로고
    • Bringing human information behaviour into information systems research: An application of systems modelling
    • available at: (accessed 27 December 2006)
    • Johnstone, D., Bonner, M. and Tate, M. (2004), Bringing human information behaviour into information systems research: an application of systems modelling, available at: http://InformationR.net/ir/9-4/paper191.html (accessed 27 December 2006), Information Research, Vol. 9, No.4.
    • (2004) Information Research , vol.9 , Issue.4
    • Johnstone, D.1    Bonner, M.2    Tate, M.3
  • 29
    • 27644568877 scopus 로고    scopus 로고
    • Free-form searching via web sites: Content and moving observed in the context of personal development
    • Kari, J. (2006), Free-form searching via web sites: content and moving observed in the context of personal development, Information Processing & Management: An International Journal, Vol. 42, No.3, pp. 769-84.
    • (2006) Information Processing & Management: An International Journal , vol.42 , Issue.3 , pp. 769-84
    • Kari, J.1
  • 31
    • 21344476421 scopus 로고
    • A principle of uncertainty for information seeking
    • Kuhlthau, C.C. (1993), A principle of uncertainty for information seeking, Journal of Documentation, Vol. 49, No.4, pp. 339-55.
    • (1993) Journal of Documentation , vol.49 , Issue.4 , pp. 339-55
    • Kuhlthau, C.C.1
  • 34
    • 33846169138 scopus 로고    scopus 로고
    • Kuhlthau's information search process
    • Fisher, K.E., Erdelez, S., McKechnie, L.E.F. (Eds.), Information Today, Medford, NJ
    • Kuhlthau, C.C. (2006), Kuhlthau's information search process, Fisher, K.E., Erdelez, S., McKechnie, L.E.F. (Eds.), Theories of Information Behaviour, pp. 230-4, Information Today, Medford, NJ.
    • (2006) Theories of Information Behaviour , pp. 230-4
    • Kuhlthau, C.C.1
  • 36
    • 14744292221 scopus 로고    scopus 로고
    • How human information behaviour researchers use each other's work: A basic citation analysis study
    • available at: (accessed 27 December 2006)
    • McKechnie, E.F., Goodall, G.R., Lajoie-Paquette, D. and Julien, H. (2005), How human information behaviour researchers use each other's work: a basic citation analysis study, available at: http://InformationR.net/ir/10-2/paper220.html (accessed 27 December 2006), Information Research, Vol. 10, No.2.
    • (2005) Information Research , vol.10 , Issue.2
    • McKechnie, E.F.1    Goodall, G.R.2    Lajoie-Paquette, D.3    Julien, H.4
  • 38
    • 3042536600 scopus 로고    scopus 로고
    • A conceptual framework for explaining information behaviour
    • available at
    • Nahl, D. (2001), A conceptual framework for explaining information behaviour, available at: www.utpjournals.com/jour.ihtml?lp=simile/issue2/nahlfulltext.html, Studies in Media and Information Literacy Education, Vol. 1, No.2.
    • (2001) Studies in Media and Information Literacy Education , vol.1 , Issue.2
    • Nahl, D.1
  • 39
    • 14744294971 scopus 로고    scopus 로고
    • Meaning and authority: The social construction of an 'author' among information behaviour researchers
    • available at: (accessed 23 December 2006)
    • Olsson, M. (2005), Meaning and authority: the social construction of an 'author' among information behaviour researchers, available at: http://InformationR.net/ir/10-2/paper219.html (accessed 23 December 2006), Information Research, Vol. 10, No.2.
    • (2005) Information Research , vol.10 , Issue.2
    • Olsson, M.1
  • 40
    • 35548998668 scopus 로고    scopus 로고
    • A framework for work-centered evaluation and design: A case study of IR on the web
    • working paper for Multimedia information retrieval applications (Mira) workshop, Grenoble
    • Pejtersen, A.M. and Fidel, R. (1998), A framework for work-centered evaluation and design: a case study of IR on the web, working paper for Multimedia information retrieval applications (Mira) workshop, Grenoble.
    • (1998)
    • Pejtersen, A.M.1    Fidel, R.2
  • 41
    • 2942612506 scopus 로고    scopus 로고
    • The SST method: A tool for analysing web information search process
    • Pharo, N. and Jarvelin, K. (2004), The SST method: a tool for analysing web information search process, Information Processing & Management, Vol. 40, No.4, pp. 633-54.
    • (2004) Information Processing & Management , vol.40 , Issue.4 , pp. 633-54
    • Pharo, N.1    Jarvelin, K.2
  • 44
    • 2542435805 scopus 로고    scopus 로고
    • On the web at home: Information seeking and web searching in the home environment
    • Rieh, S.Y. (2004), On the web at home: information seeking and web searching in the home environment, Journal of the American Society for Information Science and Technology, Vol. 55, No.8, pp. 743-53.
    • (2004) Journal of the American Society for Information Science and Technology , vol.55 , Issue.8 , pp. 743-53
    • Rieh, S.Y.1
  • 45
    • 33845973415 scopus 로고    scopus 로고
    • The information activity of rail passenger information staff: A foundation for information system requirements
    • available at: (accessed 26 December 2006)
    • Rose, M. (2006), The information activity of rail passenger information staff: a foundation for information system requirements, available at: http://InformationR.net/ir/12-1/paper275.html (accessed 26 December 2006), Information Research, Vol. 12, No.1.
    • (2006) Information Research , vol.12 , Issue.1
    • Rose, M.1
  • 46
    • 34748894228 scopus 로고    scopus 로고
    • Filtering and withdrawing: Strategies for coping with information overload in everyday contexts
    • Savolainen, R. (2007), Filtering and withdrawing: strategies for coping with information overload in everyday contexts, Journal of Information Science, Vol. 33, No.5, pp. 611-21.
    • (2007) Journal of Information Science , vol.33 , Issue.5 , pp. 611-21
    • Savolainen, R.1
  • 47
    • 33750704007 scopus 로고    scopus 로고
    • User-defined relevance criteria in web searching
    • Savolainen, R. and Kari, J. (2006), User-defined relevance criteria in web searching, Journal of Documentation, Vol. 62, No.6, pp. 685-707.
    • (2006) Journal of Documentation , vol.62 , Issue.6 , pp. 685-707
    • Savolainen, R.1    Kari, J.2
  • 48
    • 0036851948 scopus 로고    scopus 로고
    • The influence of mental models and goals on search patterns during web interaction
    • Slone, D.J. (2002), The influence of mental models and goals on search patterns during web interaction, Journal of the American Society for Information Science and Technology, Vol. 53, No.13, pp. 1152-69.
    • (2002) Journal of the American Society for Information Science and Technology , vol.53 , Issue.13 , pp. 1152-69
    • Slone, D.J.1
  • 53
    • 0033908281 scopus 로고    scopus 로고
    • Users' interaction with world wide web resources: An exploratory study using a holistic approach
    • Wang, P., Hawk, W.B. and Tenopir, C. (2000), Users' interaction with world wide web resources: an exploratory study using a holistic approach, Information Processing & Management, Vol. 36, No.2, pp. 229-51.
    • (2000) Information Processing & Management , vol.36 , Issue.2 , pp. 229-51
    • Wang, P.1    Hawk, W.B.2    Tenopir, C.3
  • 54
    • 0038016671 scopus 로고    scopus 로고
    • Epistemological beliefs and the information-seeking behavior of undergraduates
    • Whitmire, E. (2003), Epistemological beliefs and the information-seeking behavior of undergraduates, Library & Information Science Research, Vol. 25, No.2, pp. 127-42.
    • (2003) Library & Information Science Research , vol.25 , Issue.2 , pp. 127-42
    • Whitmire, E.1
  • 55
    • 0002016468 scopus 로고
    • Information needs and uses: Fifty years of progress
    • available at: (accessed 27 December 2006), Vickery, B.C. (Ed.), Aslib, London
    • Wilson, T.D. (1994), Information needs and uses: fifty years of progress, available at: http://informationr.net/tdw/publ/papers/1994FiftyYears.html (accessed 27 December 2006), Vickery, B.C. (Ed.), Fifty Years of Information Progress: A Journal of Documentation Review, pp. 15-51, Aslib, London.
    • (1994) Fifty Years of Information Progress: A Journal of Documentation Review , pp. 15-51
    • Wilson, T.D.1
  • 56
    • 0033423641 scopus 로고    scopus 로고
    • Models in information behaviour research
    • Wilson, T.D. (1999), Models in information behaviour research, Journal of Documentation, Vol. 55, No.3, pp. 249-70.
    • (1999) Journal of Documentation , vol.55 , Issue.3 , pp. 249-70
    • Wilson, T.D.1
  • 57
    • 52849083831 scopus 로고    scopus 로고
    • Human information behaviour
    • available at
    • Wilson, T.D. (2000), Human information behaviour, available at: http://inform.nu/Articles/Vol3/v3n2p49-56.pdf, Informing Science, Vol. 3, No.2, pp. 49-55.
    • (2000) Informing Science , vol.3 , Issue.2 , pp. 49-55
    • Wilson, T.D.1
  • 58
    • 33750721398 scopus 로고    scopus 로고
    • Revisiting user studies and information needs
    • Wilson, T.D. (2006), Revisiting user studies and information needs, Journal of Documentation, Vol. 62, No.6, pp. 680-4.
    • (2006) Journal of Documentation , vol.62 , Issue.6 , pp. 680-4
    • Wilson, T.D.1
  • 59
    • 9744251080 scopus 로고    scopus 로고
    • Uncertainty in information seeking: A research project in the department of information studies
    • available at: (accessed 23 December 2006)
    • Wilson, T.D., Ellis, D., Ford, N. and Foster, A. (2000), Uncertainty in information seeking: a research project in the department of information studies, available at: http://informationr.net/tdw/publ/unis/uncerty.html (accessed 23 December 2006).
    • (2000)
    • Wilson, T.D.1    Ellis, D.2    Ford, N.3    Foster, A.4
  • 61
    • 70349583062 scopus 로고    scopus 로고
    • The use of certainty and the role of topic and comment in interpersonal information seeking interaction
    • available at: (accessed 23 December 2006)
    • Yoon, K. (1998), The use of certainty and the role of topic and comment in interpersonal information seeking interaction, available at: http://InformationR.net/ir/4-2/isic/yoon.html (accessed 23 December 2006), Information Research, Vol. 4, No.2.
    • (1998) Information Research , vol.4 , Issue.2
    • Yoon, K.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.