Customer churn prediction for broadband internet services

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5691 LNCS, Issue , 2009, Pages 229-243

  Huang, B Q ^a   Kechadi, M T ^a   Buckley, B ^b  

^a UNIVERSITY COLLEGE DUBLIN   (Ireland)

^b Eircom Limited   (Ireland)

Author keywords

[No Author keywords available]

Indexed keywords

BROADBAND CUSTOMERS; BROADBAND INTERNET; BROADBAND SERVICE; BROADBAND USAGE; COMPARATIVE ANALYSIS; CUSTOMER CHURN PREDICTION; DIAL-UP; GROWTH AREAS; LOGISTIC REGRESSIONS; MODELLING TECHNIQUES; MULTI-LAYER PERCEPTRON NEURAL NETWORKS; PREDICTION TECHNIQUES;

CUSTOMER SATISFACTION; DATA WAREHOUSES; DECISION TREES; INTERNET; MULTILAYER NEURAL NETWORKS; SALES;

TELECOMMUNICATION SYSTEMS;

EID: 70349339371     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-03730-6_19     Document Type: Conference Paper

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