Democratizing process innovation? on citizen involvement in public sector BPM

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5693 LNCS, Issue , 2009, Pages 245-256

  Niehaves, Björn ^a   Malsch, Robert ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

Author keywords

Business Process Management; Empirical Study; Public Sector; Quantitative Study

Indexed keywords

BUSINESS PROCESS MANAGEMENT; CITIZEN INVOLVEMENT; COLLABORATIVE BUSINESS PROCESS; EMPIRICAL STUDY; EMPLOYEE MOTIVATION; GERMANY; LOCAL GOVERNMENT; MUTUAL UNDERSTANDING; OPEN INNOVATION; OPEN PROCESS; PROCESS INNOVATION; PRODUCT INNOVATION; PUBLIC SECTOR; QUANTITATIVE STUDY; THEORY AND PRACTICE;

ENTERPRISE RESOURCE MANAGEMENT; GOVERNMENT DATA PROCESSING;

INNOVATION;

EID: 70349334300     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-03516-6_21     Document Type: Conference Paper

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