Undistributing work through writing: How technical writers manage texts in complex information environments

Technical Communication Quarterly

Volumn 16, Issue 3, 2007, Pages 311-325

  Slattery, Shaun ^a  

^a DEPAUL UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 70349299253     PISSN: 10572252     EISSN: 15427625     Source Type: Journal    
DOI: 10.1080/10572250701291046     Document Type: Article

References (33)

1. Armstrong, D. J., and Cole, P., 2002. “ Managing distances and differences in geographically distributed work groups. ”. In Distributed work, Edited by: Hinds, P., and Kiesler, S., 167-186. Cambridge, MA: MIT Press.
2. Bawden, D., 2001. Progress in documentation—Information and digital literacies: A review of concepts. Journal of Documentation, 57: 218-259.
3. Breuch, L.-A. K., 2002. Thinking critically about technological literacy: Developing theory to guide computer-assisted instruction in technical communication. Technical Communication Quarterly, 11: 267-288.
4. Brynjolfsson, E., and Hitt, L. M., 2004. “ Intangible assets and the economic impact of computers. ”. In Transforming enterprise, Edited by: Dutton, W., Kahin, B., O'Callaghan, R., and Wyckoff, A., 27-48. Cambridge, MA: MIT Press.
5. Burris, B., 1993. Technocracy at work., Albany, NY: State University of New York Press.
6. Costanzo, W., 1994. “ Reading, writing, and thinking in an age of electronic literacy. ”. In Literacy and computers: The complications of teaching and learning with technology, Edited by: Selfe, C. L., and Hilligoss, S., 11-21. New York: MLA.
7. Czerwinski, M., Horvitz, E., and Wilhite, S., 2004. Proceedings of CHI 2004, ACM Conference on Human Factors in Computing Systems. A diary study of task switching and interruptions. April2004, Vienna. pp. 175-182. New York: ACM Press.
8. Dautermann, J., and Sullivan, P., 1996. “ Issues of written literacy and electronic literacy in workplace settings. ”. In Electronic literacies in the workplace: Technologies of writing, Edited by: Sullivan, P., and Dautermann, J., vii-xxxiii. Urbana, IL: NCTE & Computers and Composition.
9. Dutton, W. H., Kahin, B., O'Callaghan, R., and Wyckoff, A. W., 2005. Transforming enterprise: The economic and social implications of information technology., Cambridge, MA: MIT Press.
10. Green, M. P., and Hallberg, K., 1995. “ The globalization of knowledge and technology. ”. In Marshaling technology for development: Proceedings of a symposium, 17-28. Washington: National Academy Press.
11. Haas, C., 1996. Writing technology: Studies on the materiality of literacy., Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
12. Harper, R. H., 1998. Inside the IMF., Orlando, FL: Academic Press.
13. Hearn, J., 2004. “ Preface: Paradoxes of information, society and workplaces. ”. In Information society and the workplace: Spaces, boundaries and agency, Edited by: Heiskanen, T., and Hearn, J., x-xvi. London: Routledge.
14. Heiskanen, T., and Hearn, J., 2004. Information society and the workplace: Spaces, boundaries and agency., New York: Routledge.
15. Hinds, P., and Kiesler, S., 2002. Distributed work., Cambridge, MA: MIT Press.
16. Johnson-Eilola, J., 1996. Relocating the value of work: Technical communication in a post-industrial age. Technical Communication Quarterly, 5: 245-270.
17. Johnson-Eilola, J., 2005. Datacloud: Toward a new theory of online work., Cresskill, NJ: Hampton Press.
18. Kiesler, S., and Cummings, J. N., 2002. “ What do we know about proximity and distance in work groups? A legacy of research. ”. In Distributed work, Edited by: Hinds, P., and Kiesler, S., 57-82. Cambridge, MA: MIT Press.
19. King, J. L., and Frost, R. L., 2002. “ Managing distance over time: The evolution of technologies of dis/ambiguation. ”. In Distributed work, Edited by: Hinds, P., and Kielser, S., 3-26. Cambridge, MA: MIT Press.
20. Latour, B., 1990. “ Drawing things together ”. In Representation in scientific practice, Edited by: Lynch, M., and Woolgar, S., 19-68. Cambridge, MA: MIT Press.
21. Luthje, B., 2005. “ IT and the changing social division of labor: The case of electronics contract manufacturing. ”. In Transforming enterprise: The economic and social implications of information technology, Edited by: Dutton, W. H., Kahin, B., O'Callaghan, R., and Wyckoff, A. W., 335-357. Cambridge, MA: MIT Press.
22. Mark, G., González, V. M., and Harris, J., Proceedings of CHI 2005, ACM Conference on Human Factors in Computing Systems. No task left behind?: Examining the nature of fragmented work. April2005, Portland, OR. pp. 321-330. New York: ACM Press.
23. O'Callaghan, R., 2005. “ Technological innovation in organizations and their ecosystems. ”. In Transforming enterprise: The economic and social implications of information technology, Edited by: Dutton, W. H., Kahin, B., O'Callaghan, R., and Wyckoff, A. W., 1-12. Cambridge, MA: MIT Press.
24. O'Leary, M., Orlikowski, W. J., and Yates, J., 2002. “ Distributed work over the centuries: Trust and control in the Hudson's Bay Company, 1670-1826. ”. In Distributed work, Edited by: Hinds, P., and Kiesler, S., 27-54. Cambridge, MA: MIT Press.
25. Olson, J. S., Teasley, S., Covi, L., and Olson, G. M., 2002. “ The (currently) unique advantages of collocated work. ”. In Distributed work, Edited by: Hinds, P., and Kiesler, S., 113-136. Cambridge, MA: MIT Press.
26. Prior, P., Shipka, J. (2003). Chronotopic lamination: Tracing the contours of literate activity. In C. Bazerman D. Russell (Eds.), Writing selves/writing societies: Research from activity perspectives. Fort Collins, CO: The WAC Clearinghouse and Mind, Culture, and Activity. Retrieved June 30, 2006, from: http://wac.colostate.edu/books/selves_societies
27. Reich, R., 1991. The work of nations: Preparing ourselves for 21st century capitalism., New York: Vintage Books.
28. Rischard, J.-F., 1995. “ Forces reshaping the world economy. ”. In Marshaling technology for development: Proceedings of a symposium, 8-14. Washington, DC: National Academy Press.
29. Selfe, C., 1999. Technology and literacy in the twenty-first century., Carbondale, IL: Southern Illinois University Press.
30. Selfe, C., and Hawisher, G., 2004. Literate lives in the information age., Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
31. Slattery, S., 2005. Understanding technical writing as textual coordination: An argument for the value of writers' skill with information technology. Technical Communication, 52: 353-360.
32. Tyner, K., 1998. Literacy in a digital world., Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
33. Walther, J. B., 2002. “ Time effects in computer-mediated groups: Past, present, and future. ”. In Distributed work, Edited by: Hinds, P., and Kiesler, S., 235-258. Cambridge, MA: MIT Press.