On user experience measurement needs: Case Nokia

International Journal of Technology and Human Interaction

Volumn 5, Issue 3, 2009, Pages 78-89

  Ketola, Pekka ^a   Roto, Virpi ^b  

^a Nokia Research Center ^*

^b NOKIA RESEARCH CENTER   (United States)

Author keywords

Customer Touch Points; Measurement; Product Experience Lifecycle; User Experience

Indexed keywords

LIFE CYCLE; MEASUREMENTS;

EMPIRICAL STUDIES; PRODUCT EXPERIENCE; TOUCH-POINTS; USER EXPECTATIONS; USER EXPERIENCE; USER EXPERIENCES (UX);

BEHAVIORAL RESEARCH;

EID: 70349291194     PISSN: 15483908     EISSN: 15483916     Source Type: Journal    
DOI: 10.4018/jthi.2009070104     Document Type: Article

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