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Volumn 35, Issue 2, 2009, Pages 242-253

Measuring knowledge management performance

Author keywords

KM experiences; KM performance; KM systems; Knowledge management; Performance

Indexed keywords


EID: 70349286531     PISSN: 1450216X     EISSN: 1450202X     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (42)

References (16)
  • 1
    • 0030188444 scopus 로고    scopus 로고
    • Increasing returns and the new world of business
    • Harvard BusinessReview, July-August
    • Arthur, W. B. (1996) Increasing returns and the new world of business. Harvard BusinessReview, July-August, pp. 100-109.
    • (1996) , pp. 100-109
    • Arthur, W.B.1
  • 2
    • 0003908957 scopus 로고    scopus 로고
    • Knowledge assets
    • Oxford:Oxford University Press
    • Boisot, M (1998). Knowledge assets, Oxford:Oxford University Press.
    • (1998)
    • Boisot, M.1
  • 3
    • 47849104845 scopus 로고    scopus 로고
    • THE KNOWLEDGE TOOLBOX: A Review of the Tools Available To Measure and Manage Intangible Resources
    • Bontis, N, Dragonetti, N, Jacobsen, J and Roos, G. (2003). "THE KNOWLEDGE TOOLBOX: A Review of the Tools Available To Measure and Manage Intangible Resources", EuropeanManagement Journal, Vol. 17, No. 4, pp. 1-23.
    • (2003) EuropeanManagement Journal , vol.17 , Issue.4 , pp. 1-23
    • Bontis, N.1    Dragonetti, N.2    Jacobsen, J.3    Roos, G.4
  • 5
    • 33749540766 scopus 로고    scopus 로고
    • Choosing Your Knowledge Management Strategy
    • 4 (June, 2003), checked on (7/8/2009)
    • Haggie, K and Kingston, J (2003). Choosing Your Knowledge Management Strategy, Journal of Knowledge Management Practice, 4 (June, 2003), http://www.tlainc.com/jkmpv4.htm checked on (7/8/2009).
    • (2003) Journal of Knowledge Management Practice
    • Haggie, K.1    Kingston, J.2
  • 6
    • 85069284025 scopus 로고    scopus 로고
    • American Productivity & Quality Center,"Measurement for Knowledge Management
    • Team Project Consortium Learning Forum: Best-PracticeReport
    • Lopez, Kimberly and Project Team. (2000). American Productivity & Quality Center,"Measurement for Knowledge Management", Consortium Learning Forum: Best-PracticeReport.
    • (2000)
    • Lopez, K.1
  • 7
    • 84986097640 scopus 로고    scopus 로고
    • A critical review of Knowledge Management models
    • McAdam, R and McCreedy, S (1999). "A critical review of Knowledge Management models",The Learning Organization, Vol. 6, Issue 3, pp. 91-101.
    • (1999) The Learning Organization , vol.6 , Issue.3 , pp. 91-101
    • McAdam, R.1    McCreedy, S.2
  • 8
    • 0001924110 scopus 로고
    • The Knowledge Creating Company
    • November-December
    • Nonaka, I. (1991). "The Knowledge Creating Company", Harvard Business Review, November-December, 96-104.
    • (1991) Harvard Business Review , pp. 96-104
    • Nonaka, I.1
  • 10
    • 84862605014 scopus 로고    scopus 로고
    • Metrics for knowledge management and content management
    • February-2003, checked on (7/8/2009)
    • Robertson, J (2003). Metrics for knowledge management and content management,February-2003, at http://www.steptwo.com.au/papers/kmc_metrics/index.html checked on (7/8/2009).
    • (2003)
    • Robertson, J.1
  • 12
    • 18844364976 scopus 로고    scopus 로고
    • Measuring and Managing Knowledge Capital
    • This article is a preview of Paul Strassmann's book Knowledge Capital(1999)
    • Strassmann, Paul. (1999). "Measuring and Managing Knowledge Capital", KnowledgeExecutive Report, This article is a preview of Paul Strassmann's book Knowledge Capital(1999).
    • (1999) KnowledgeExecutive Report
    • Strassmann, P.1
  • 14
    • 58349108849 scopus 로고    scopus 로고
    • Comparing appropriate decision support of human resource practices on organizational performance with DEA/AHP model
    • Tseng, Ya-Fen and Lee, Tzai-Zang. (2009). "Comparing appropriate decision support of human resource practices on organizational performance with DEA/AHP model", Expert Systems with Applications, Volume 36,Issue 3, pp. 6548-6558.
    • (2009) Expert Systems with Applications , vol.36 , Issue.3 , pp. 6548-6558
    • Tseng, Y.-F.1    Lee, T.-Z.2
  • 15
    • 70349287502 scopus 로고    scopus 로고
    • Measuring Knowledge Management
    • APQC, American Productivity & Quality Center), USA
    • Vestal, W (2002). "Measuring Knowledge Management", APQC (American Productivity & Quality Center), USA.
    • (2002)
    • Vestal, W.1
  • 16
    • 0003765476 scopus 로고
    • Knowledge management foundations. Thinking about thinking: How people and oraganisations create and use knowledge
    • Arlington TX, Schema press
    • Wiig, K (1993). Knowledge management foundations. Thinking about thinking: how people and oraganisations create and use knowledge.Arlington TX, Schema press.
    • (1993)
    • Wiig, K.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.