Consumer acceptance of product-service systems: Designing for relative advantages and uncertainty reductions

Journal of Manufacturing Technology Management

Volumn 20, Issue 5, 2009, Pages 674-699

  Rexfelt, Oskar ^a   Hiort Af Ornäs, Viktor ^a,b  

^a CHALMERS UNIVERSITY OF TECHNOLOGY   (Sweden)

^b School of Technology and Society   (Sweden)

Author keywords

Consumer behaviour; Consumption; Services

Indexed keywords

BUSINESS-TO-CONSUMER; COMMERCIAL DEVELOPMENT; CONCEPTUAL DEVELOPMENT; CONSUMER ACCEPTANCE; CONSUMER BEHAVIOUR; CONSUMPTION; DESIGN/METHODOLOGY/APPROACH; DEVELOPMENT PROCESS; EMPIRICAL FINDINGS; EMPIRICAL STUDIES; FOCUS GROUPS; INNOVATION ADOPTION; PRODUCT-SERVICE SYSTEMS; SERVICE ENCOUNTER; SERVICES; SUPPORT REQUIREMENTS; UNCERTAINTY REDUCTION; USER ACCEPTANCE; USER CENTRED DESIGN;

EID: 70349202546     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410380910961055     Document Type: Article

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